2011 DODGE RAM 3500 Complaints

I HAVE RECEIVED A RECALL ON THIS VEHICLE. I AM ON A LIST OF 115 PEOPLE TO GET THIS TAKEN CARE OF. I AM TOLD BY THE DEALER THAT THEY ARE SENT ONE REPLACEMENT PART A WEEK. I HAVE A TRIP SCHEDULE WHERE I WILL BE PULLING A 5TH WHEEL A LONG DISTANCE. I CANNOT CANCEL THIS TRIP. I LEAVE END OF MARCH. WITH THE SCHEDULE ABOVE I WILL NOT BE ABLE TO COMPLETE THIS TRAVEL. IS IT SAFE FOR ME TO TAKE THIS TRIP AND DRIVE THIS TRUCK PULLING THE 5TH WHEEL????? PLEASE RESPOND AND LET ME KNOW WHAT I NEED TO DO TO GET THIS PART INSTALLED BEFORE I LEAVE. OR TELL ME IF THEY HAVE TO GIVE ME COMPARABLE TRUCK TO TAKE MY TRIP WITH WHILE MINE WAITS FOR REPLACEMENT PART. I WILL BE INTERESTED TO SEE IF THIS IS RESPONDED TO IN A MANNER THAT LETS ME KNOW IF IT WAS READ AND TAKEN SERIOUSLY. HOPEFULLY MY FAITH IN THE GOVERNMENT TO KEEP ME SAFE WILL NOT FAIL ME. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT EXPERIENCED A TIE ROD FAILURE AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE; HOWEVER HE WAS PLACED ON A WAITING LIST. THE MANUFACTURER CONFIRMED THAT THE DEALER RECEIVED ONE REPAIR KIT PER WEEK. THE FAILURE AND CURRENT MILEAGE WAS 16000.

I HAVE RECEIVED A RECALL FOR MY TRUCK N49/NHTSA 13V-529 RELATING TO THE STEERING FAILURE. I WAS MAILED THIS RECALL IN DECEMBER OF 2013 AND IN JANUARY 2014 MADE AN APPOINTMENT TO HAVE THE PROBLEM FIXED. I HAVE NOW BEEN TOLD THAT THE PARTS REQUIRED ARE BEING HELD BACK AND ONLY SHIPPED TO EACH DEALER 1 PART EVERY 7 DAYS. I AM PRESENTLY #12 ON MY DEALERS LIST. THIS MEANS THAT MY TRUCK WILL BE ON-SAFE TO DRIVE FOR THE NEXT 12 WEEKS NOT COUNTING THE TIME PRIOR. THIS IS UNACCEPTABLE, ESPECIALLY NOW FINDING THAT CHRYSLER WAS AWARE OF THE PROBLEM EVEN BEFORE I PURCHASED IT. I NEED MY TRUCK THIS ISN'T A WISH IT'S A FACT! I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND HAVE BEEN ISSUED A CASE NUMBER. STEERING FAILURE COULD RESULT IN DEATH NOT ONLY TO THE OCCUPANTS OF THE VEHICLE BUT OTHER VEHICLE ON THE ROAD. THIS IS SERIOUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. PRESENTLY I AM HAVING THE VEHICLE INSPECTED BY MY LOCAL DEALER TO INSURE THE DEFECTIVE PARTS ARE NOT ON-SAFE AT THIS TIME. BUT THERE IS NO ASSURANCE THAT THEY WON'T BE IN THE FUTURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 04-23-14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 04/25/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURE WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN UPDATED 03/21/14

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO REPAIR RECALL. *SMD RECALL # 13V529000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL SEPTEMBER 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14*LJ

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED 2 MONTHS AFTER OWNING THE VEHICLE, IS WHEN THE PROBLEMS STARTED. THE CONSUMER AND HER HUSBAND DID NOT LIKE THE WAY, THE VEHICLE HANDLED AND STEERED. THE PROBLEM WAS ADDRESSED TO THE DEALER, AT WHICH TIME THEY WERE INFORMED IT WAS PROBABLY BECAUSE THE TRUCK WAS A DUALLY AND THEY WERE NOT USED TO DRIVING ONE AND IT WOULD TAKE SOME GETTING USED TO. APPROXIMATELY 2-3 WEEKS AFTER THE VISIT, THE CONSUMER AND HER HUSBAND RETURNED TO THE DEALER TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER PERFORMED AN ALIGNMENT. THEY DROVE THE TRUCK FOR A FEW WEEKS, AND THEY WERE STILL UNHAPPY. APRIL 2, 2012, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPROGRAMMED THE ECM. A MONTH AFTER DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER REPLACED THE INTAKE MANIFOLD HEATER AIR TEMP RELAY. THE DEALER THEN MADE AN ADJUSTMENT TO THE STEERING COLUMN. THE CONSUMER DROVE THE VEHICLE FOR 2 MORE MONTHS, THEN THE TIE ROD BROKE ON THE DRIVER'S SIDE . THE DEALER REPLACED THE OUTER TIE ROD END AND RE-ALIGNED THE FRONT END. THE CONSUMER CONTINUED TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER THEN DISCOVERED THE FRONT TIRES WERE WEARING ON THE OUTSIDE FRONT EDGE. IT WAS DETERMINED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A BLOCKED OR INCORRECT AIR FILTER WHICH WAS REPLACED AND THE CODES WERE CLEARED. THE CONSUMERS ISSUES WITH THE HANDLING AND STEERING WERE NOT RESOLVED. IN JUNE OF 2013, THERE WAS A PROBLEM WITH THE STEERING COLUMN, WHERE THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE TRANSMISSION SHIFTER WAS REPLACED. THE CONSUMER STATED THE TIE ROD BROKE FOR A SECOND TIME. CHRYSLER DETERMINED AFTER THE ORIGINAL FACTORY TIE ROD BROKE AT 15,000, THE REPLACEMENT TIE ROD END AND ALIGNMENT WERE DONE IMPROPERLY BY THE DEALER. THE IMPROPER REPLACEMENT AND ALIGNMENT CAUSED THE FRONT TIRE WEAR ON THE OUTSIDE AND THE SECOND TIE R

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN EARLY JANUARY 2014 .THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500 HD. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DEALERS WERE ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THEN THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/06/14 *BF ..UPDATE 04-10-14 *BF UPDATED 04/24/14