2011 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED A STRONG FUEL ODOR. THE SMELL IN THE VEHICLE WAS MAKING THE OCCUPANTS NAUSEOUS. THE VEHICLE WAS TAKEN TO THE THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTS. THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. AFTER SOME TIME, THE VEHICLE WOULD NOT START. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE DIESEL FUEL WAS INJECTED INTO THE EXHAUST AND WAS MIXED IN WITH THE OIL, CAUSING THE SMELL. IN ADDITION, THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THERE WAS A PENDING LEMON LAW CASE FILED BY THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,700.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT THE LEVER FOR THE INTEGRATED BRAKE CONTROL SYSTEM WAS POSITIONED DIRECTLY ABOVE HIS LEFT KNEE AREA ON THE DASHBOARD. AS A RESULT, THE CONTACT WOULD REPEATEDLY STRIKE HIS KNEE ON THE LEVER. THE CONTACT EXPRESSED CONCERNS OVER POSSIBLE FUTURE INJURIES AND STATED THAT THE LEVER SHOULD HAVE BEEN POSITIONED ELSEWHERE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

THIS TRUCK HAS DEVELOPED A DRAMATIC SHIMMY/WOBBLE IN THE FRONT END WHEN DRIVING AT FREEWAY SPEEDS 70 MPH AND HITTING BUMPS OR EXPANSION JOINTS. DEALERSHIP HAS REPLACED STEERING DAMPER BUT THAT DID NOT FIX THE SITUATION. *TR

DRIVING THRU DEATH VALLEY NATIONAL PARK TITUS CANYON, A 26 MILE GRADED ROAD, THE POWER STEERING QUIT WORKING. AT THE LOW SPEEDS I HAD TO DRIVE, NUMEROUS SWITCHBACKS AND SLOW GOING, IS WAS ALMOST IMPOSSIBLE TO THE STEER THIS NEW VEHICLE. I CHECKED THE BELTS, OIL LEVEL AND FELT THE PUMP TO SEE IF IT WAS HOT AND ALL WERE OK. IT TOOK BEING PARKED OVERNITE TO GET THE STEERING TO COME BACK. IT HAS BEEN IN THE DEALER SINCE 01/25/12 AND THEY HAVE FOUND NOTHING WRONG. CONTACTED RAM SERVICE MEGHAN CASE # 21827429 @ 800-763-8422. AS OF NOW THEY JUST WANT ME TO PICK UP THE VEHICLE, AS NOTHING THEY CAN DO. I DO NOT WANT THIS TO HAPPEN TO SOMEONE ELSE, AS THIS IS A VERY DANGEROUS ISSUE. I HAVE FOUND A SIMULAR ISSUE ON THE DODGE TALK FORUM. I FEEL THIS STEERING PUMP IS UNDERDESIGNED. I DO NOT KNOW WHAT TO DO AS I DO NOT TRUST THIS VEHICLE FOR ME AND MY FAMILY. *KB

TL* THE CONTACT OWNS A 2011 DODGE 3500 MEGACAB 4X4. THE CONTACT WAS ATTEMPTING TO PARK AND AS HE STEERED TO THE RIGHT, THE FRONT PASSENGER SIDE TIE ROD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE CONTACT STATED THAT THE TIE ROD FAILURE WAS AN INTERMITTENT OCCURRENCE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 31,149.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT WAS DRIVING UNDER 10 MPH WHEN THE ENGINE STALLED. THE CONTACT STATED THAT THE THROTTLE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,875 AND THE CURRENT MILEAGE WAS 5,600.

THIS VEHICLE WAS BOUGHT NEW OCTOBER 2010 AND IN DECEMBER 2010 WE HAD TOOK IT TO BE SERVICED BECAUSE WHEN YOU TURNED ON THE HEATED SEAT, YOU COULD SMELL AN ELECTRICAL BURNING SMELL. DODGE ORDERED A NEW SEAT PAD AND REPLACED IT ON 1/11/11 AND WHEN WE TOOK IT IN WE ALSO MADE THEM AWARE THAT THE POWER SEAT ENTRY HAD STOPPED WORKING AND WHEN YOU USED THE SWITCH TO MOVE THE SEAT BACK, IT WENT ALL THE WAY FORWARD NEARLY PINNING MY HUSBAND IN THE SEAT BETWEEN THE STEERING WHEEL AND SEAT. DODGE RECALIBRATED THE DRIVERS SEAT, BUT SEAT STILL NEVER FUNCTIONED CORRECTLY. ON 2/15/11 I TOOK THE TRUCK BACK TO DODGE DUE TO THE HEATED SEAT NOT WORKING PROPERLY AND STILL SMELLING AN ELECTRICAL BURNING SMELL WHEN IN USE. DODGE TOLD ME THAT THEY COULDN'T FIND ANYTHING WRONG AND THAT IT WAS POSSIBLY JUST THE "NEW" WEARING OFF. THE POWER SEAT NEVER WORKED PROPERLY AND WE WOULD JUST LEAVE IT IN ONE POSITION AND TRY NOT TO MOVE IT. IF YOU DID MOVE IT SOMETIMES YOU COULD HEAR A CLICKING NOISE. SPRING CAME AND WE DIDN'T USE THE HEATED SEAT. ON 12/25/11 WE ATTEMPTED TO USE THE HEATED SEATS AND THEY DID NOT HEAT BUT WE SMELT ELECTRICAL SMELL AGAIN. WE PROMPTLY DISENGAGED THE HEAT. ON 12/27/11 MY HUSBAND WAS DRIVING THE TRUCK TO THE DODGE HOUSE AND AN ELECTRICAL FIRE STARTED FROM BELOW HIS SEAT AND THE SEAT BEGAN MOVING ON ITS OWN FORWARD ATTEMPTING TO PIN HIM BETWEEN THE SEAT AND STEERING WHEEL. THANK GOODNESS HE WAS ABLE TO PUSH HIS FEET FOWARD TO PUSH BACK ON THE SEAT, GET THE VEHICLE STOPPED AND GET OUT! HE SUSTAINED A BURN TO HIS LEFT THIGH. NEEDLESS TO SAY THE "NEW" HAS ALL BURNT OFF NOW. THE TRUCK IS A TOTAL LOSS. *KB

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT WAS DRIVING 10 MPH WHEN THE BRAKES WERE DEPRESSED BUT VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 450 AND THE CURRENT MILEAGE WAS 5,600. UPDATED 01/18/12 LJ THE CONSUMER STATED THE PROBLEM WAS WITH THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER. IT DID NOT APPLY THE TRAILER BRAKES PROPERLY. IT WOULD WORK, WHEN THE MANUAL LEVEL WAS USED, BUT NOT WHEN THE TRUCK BRAKES WERE APPLIED. UPDATED 01/19/12

WHILE DRIVING DOWN THE HWY.UPON HITTING A POT HOLE OR EXPANTION JOINT THE TRUCK DEVELOPES A VIOLENT SHAKE AND OR WOBBLE IN THE STEERING WHEEL AND THE ENTIRE VEHICLE SHAKES UNCONTROLLABLY. MY LOCAL DODGE DEALER REPLACED THE SWAY BAR SHOCK ON THE SWAY BAR ARM AND INSPECTED THE REMAINING PARTS ON THE FRONT OF THE TRUCK FINDING THEM IN GOOD CONDITION. AFTER THE BEFORE MENTIONED WORK WAS PERFORMED THE SHAKE AND OR WOBBLE IS STILL PRESENT. IT IS TRUELLY A "DEATH WOBBLE" AS THE DRIVER HAS LITTLE TO NO CONTROL OF THE VEHICLE FOR A TIME AND COULD EASILY BECOME ENVOLVED IN OR CAUSE AN ACCIDENT POSSIBLY BEING FATAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER DOES NOT WORK CORRECTLY. NO MATTER HOW THE GAIN IS ADJUSTED THE BRAKE CONTROLLER EITHER ENGAGES THE TRAILER BRAKES TO THE POINT OF LOCK UP OR THE TRAILER BRAKES DON'T ENGAGE AT ALL. THIS IS VERY UNSAFE, IN AN EMERGENCY STOP THIS COULD CAUSE THE TRAILER TO JACK KNIFE OR LOSS OF CONTROL OF THE TOW VEHICLE. I HAVE READ ON MANY FORUMS THAT THIS IS A COMMON ISSUE WITH THE FACTORY INSTALLED BRAKE CONTROLLER. MANY PEOPLE REPORT THAT THE CONTROLLER WORKS SPORADICALLY, EITHER THE TRAILER BRAKES LOCK UP OR THEY DON'T ACTUATE AT ALL. THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER NEEDS TO BE INVESTIGATED. THIS IS A FAULTY PRODUCT AND IS VERY UNSAFE FOR TOWING. HAVING YOUR TRAILER BRAKES LOCK UP OR NOT COME ON AT ALL IS A LIFE OR DEATH MATTER. I HAVE READ THE OWNERS MANUAL AND HAVE ADJUSTED THE GAIN MANY TIMES AND IT STILL DOES NOT WORK CORRECTLY. THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER FAILS EVERY TIME IT IS USED. *TR