2011 DODGE RAM 3500 Complaints
View complaints related to 2011 DODGE RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2011 DODGE RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE RAM 3500- SEVILLE, OH
HAVE EXPERIENCED A WOBBLE IN THE STEERING SINCE NEW, ESPECIALLY WHEN BACKING. DEALER COULD NEVER DUPLICATE IT. WHILE BACKING TO THE RIGHT IN JULY IT REPEATED, FEELING LIKE A WHEEL WAS LOOSE. AGAIN, ON THE HIGHWAY ON A RIGHT HAND RAMP AT APPROXIMATELY 40MPH IT WAS SO SEVERE I HAD TO SLOW DOWN TO 15 MPH TO REGAIN CONTROL. EVERY RIGHT HAND TURN AFTERWARDS IT REPEATED, EVENTUALLY DOING IT IN BOTH RIGHT AND LEFT LANE CHANGES. DEALER INSPECTED AND DETERMINED THE FRONT STABILIZER WAS DEFECTIVE AND WAS REPLACED. TEST DRIVE INDICATED A SLIGHT WOBBLE, BUT IMPROVED. THE FOLLOWING WEEK THE PROBLEM RETURNED. I PARKED THE TRUCK AS UNSAFE AND CONTACTED THE DEALER AND TOOK IT IN ON THE NEXT MONDAY. UPON INSPECTION THE MECHANIC "COULD NOT DUPLICATE THE PROBLEM". I REFUSED TO TAKE IT BACK UNTIL THEY CORRECTED. THE DEALER KEPT IT UNTIL THURSDAY WHEN THEY THEN STATE THEY COULD NOW FEEL THE WOBBLE AND THE MECHANIC THOUGHT IT WAS THE FRONT AXLE HUBS AND PARTS WERE ORDERED. THE TRUCK WAS FINISHED ON THAT FRIDAY. THEY DEALER STATED THE FRONT DRIVE SHAFT U JOINTS WERE BOTH FROZEN AND WERE REPLACED. NOTE THERE IS A NOTICE ON THE ENGINE COWLING STATING THOSE JOINTS HAD TO BE REGULARLY LUBRICATED USING A NEEDLE GREASE FITTING. THE DEALER PERFORMING THE SERVICE SAYS IT IS IMPOSSIBLE TO REACH THE SPOT WITHOUT DISASSEMBLY OF THE TRUCK FRAME. EVEN THOUGH RAM TRAINED MECHANICS AT DEALERS PERFORMED THE LUB PER THE SERVICE SCHEDULE IT APPARENTLY HAS NEVER BEEN CARED FOR. FROM THE NOTICE ON THE ENGINE IT IS OBVIOUS THAT RAM IS AWARE OF THE PROBLEM AND INSTEAD OF CORRECTING THE DESIGN THEY PLACED A LABEL TELLING THE DEALER TO LUBRICATE AN INACCESSIBLE FITTING. THIS IS A DANGEROUS DEFECT IN THE VEHICLE.
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- SYCAMORE, OH
FROM 45 TO 70 MPH. IF YOU HIT A BUMP JUST RIGHT IN THE ROAD IT WILL CAUSE THE STEERING TO VIOLENTLY SHAKE AND HAVE TO SLOW TO 30 MPH TO BRING BACK TO NORMAL. BALL JOINTS STEERING STABILIZER TRACK BAR HAVE ALL BEEN REPLACED TRUCK HAD BEEN TO SHOP FOR ALIGNMENT. TIRES WERE PUT ON AROUND 90K AND TRUCK HAD AROUND 98K WHEN DEATH WOBBLE STARTED HAPPENING I DO NOT FEEL SAFE HAULING ANYTHING WITH THIS VEHICLE OR HAVING MY FAMILY RIDE WITH ME.
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- CLARKSTON, MI
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A VIBRATION AS WELL AS AN ABNORMAL NOISE EMITTING FROM THE STEERING WHEEL. THE CONTACT INDEPENDENTLY REPLACED THE SHOCKS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- CORINTH , TX
AROUND SEPTEMBER 2014 I WAS DRIVING 45 MPH. THE ROAD I WAS ON CURVED TO THE RIGHT. AS I WAS COMING OUT OF THE CURVE MY STEERING WHEEL WOULD NOT MOVE BACK THE THE CENTER POSITION. I HAD TO FORCE IT TO THE CENTER POSITION. A SAFETY RECALL WAS ISSUED BY DODGE TO CORRECT THE ISSUE. EVER SINCE THE THE REPAIR WAS MADE I HAVE HAD TO HAVE MY PICK UP ALIGNED TWICE. THE TRUCK NOW HAS 63000 MILES. NOT SURE WHAT IS GOING ON. I WILL STILL BUY RAM TRUCKS AS I AM A LOYAL CUSTOMER BUT I AM LITTLE LEERY OF THE STEERING SYSTEM ON THIS ONE.
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- CEDAR KEY , FL
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS DECREASED, AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 DODGE RAM 3500- WALLISVILLE, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR AND IMMEDIATELY TURNED OFF THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,538.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- GRAND JUNCTION, CT
THE UPPER STEERING HOSE INNER PLASTIC TUBE BECOMES LOOSE OR BREAKS AND LODGES INTO THE METAL FITTING WHICH CAUSES A LOUD HISSING NOISE UNDER THE STERRING WHEEL. BECAUSE IT IS ALSO CONNECTED TO THE BRAKES, THE PEDAL BECOMES UNSAFELY SOFT. DODGE/RAM NEEDS TO RECALL THIS AS IT A KNOWN ISSUE ALL OVER THE INTERNET AND BECOMES A REAL DANGER WHEN BRAKING HARD OR TOWING.
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- MIDDLETON, MS
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) TWO YEARS AGO; HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- TOMPKINSVILLE, KY
I PURCHASED TRUCK AROUND MARCH 1, 2014 WITH 48415 MILES, ON MARCH 14,2014 WE WERE ON THE INTERSTATE WITH A 4 HORSE TRAILER IN TOW WHEN THE VEHICLE STALLED WITHOUT WARNING, VEHICLE SHUTTERED, CHECK ENGINE LIGHT CAME ON. WE STARTED TO PULL OVER THEN WE REGAINED POWER. WE CALLED THE DEALERSHIP THAT WE PURCHASED IT FROM WHEN WE GOT TO OUR DESTINATION, THEY TOLD US TO POWER OFF FOR 15 MINUTES AND RESTART WITH THE REMOTE STARTER, THIS TOOK THE CHECK ENGINE LIGHT OFF. THE SAME PROBLEM OCCURED ON MAY 1, 2015, INTERSTATE WITH HORSE TRAILER IN TOW AGAIN. THIS TIME WE NOTICED THE FUEL DROPPED AND THE FUEL MILAGE INDICATOR STARTED FLICKERING, WE LET OFF THE FUEL PEDDLE AND REPRESSED REGAINING POWER, ABOUT 1 MILE DOWN THE ROAD IT HAPPENED AGAIN THE SHUTTER WAS HARDER, WE HAD TO TAP THE FUEL PEDDLE 2 TIME TO REGAIN POWER. WE NOTICE THE MILETOEMPTY WENT FROM 90 TO 60 WHEN IT HAPPENED. BOTH OCCASIONS WE HAD BEEN TRAVELING FOR ABOUT 100 MILES WITH ABOUT 30 OR 40 MILES BEING ON THE INTERSTATE AT ABOUT 70-75 MILE PER HOUR, WHEN THE PROBLEM ACCURED. BOTH TIMES WE COMPLETED OUR ROUND TRIP OF 600 MILES WITH WORRY!!!
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- SAEGERTOWN, PA
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE