2011 DODGE RAM 3500 Complaints
View complaints related to 2011 DODGE RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2011 DODGE RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE RAM 3500- VIRGINIA BEACH, VA
I'VE BEEN EXPERIENCING THIS "WOBBLE" OR VIBRATION/SHAKE ISSUE FOR ABOUT A YEAR IN THE FRONT END. WHILE DRIVING DOWN THE INTERSTATE I HIT AN EXPANSION JOINT AND THE FRONT END SHOOK AND WOBBLED IN A WAY THAT DIDN'T SEEM RIGHT. I TOOK IT TO THE DEALER THE NEXT DAY AND ASKED FOR A FULL INSPECTION. THEY SAID EVERYTHING WAS FINE. I CONTINUED TO DRIVE THE TRUCK AND EXPERIENCED THE ISSUE EVERY SO OFTEN AND IT KEPT GETTING WORSE. I THOUGHT IT MIGHT BE THE FRONT STEERING STABILIZER SO I CHANGED IT. NO DIFFERENCE. I CHANGED ALL 4 SHOCKS. NO DIFFERENCE. I THOUGHT MAYBE IT WAS THE TIRES WHICH WERE CLOSE TO THE END OF THEIR MILEAGE LIFE. STILL EXPERIENCED THE SAME ISSUE. I TOOK IT TO ANOTHER DEALER WHO INSPECTED IT AND SAID IT WAS THE TRACK BAR. I ASKED IF THE FAILURE COULD HAVE ANYTHING TO DO WITH THE TIE ROD RECALL AND WAS TOLD NO. THEY REPLACED THE PART WITH MY PERMISSION.THE STEERING SEEMED TIGHTER. AT FIRST IT SEEMED TO HAVE SOLVED THE ISSUE. A FEW MONTHS LATER I HIT AN EXPANSION JOINT AND GOT WHAT PEOPLE REFER TO AS THE "DEATH WOBBLE" - THE FRONT END SHOOK SO BAD I HAD TO SLOW DOWN TO ABOUT 30 MILES AND HOUR BEFORE IT SMOOTHED BACK OUT. I TOOK THE TRUCK BACK TO MY REGULAR DEALER. THEY KEPT MY TRUCK 4 DAYS - THEY SAID THEY TOOK IT OUT A FEW TIMES AND FINALLY EXPERIENCED THE ISSUE I REPORTED. THEY SAID THE DRAG LINK JOINTS WERE LOOSE. AGAIN I ASKED IF THIS COULD HAVE ANYTHING TO DO WITH THE TIE ROD RECALL AND WAS TOLD NO. AFTER A THOROUGH TEST DRIVE I STILL DON'T FEEL THE ISSUE IS FIXED - IT'S BETTER, BUT NOT GONE COMPLETELY. I AM HEADED BACK TO THE DEALER IN THE MORNING. I KNOW THE ROADS EVERYWHERE SUFFER FROM LACK OF REGULAR UPKEEP BUT I CANNOT UNDERSTAND HOW A TRUCK WITH LESS THAN 80,000 MILES COULD POSSIBLY NEED TO HAVE THESE PARTS REPLACED SO SOON - ESPECIALLY FOR THE PREMIUM PRICE I PAID FOR THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 3500- LOVELAND, CO
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED A FUEL LEAK COMING FROM THE FUEL HEATER CAUSED BY THE ELECTRICAL CONNECTORS OVERHEATING. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 WAS RECEIVED IN NOVEMBER OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- ITALY, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT AFTER DRIVING 100 MILES AND THE VEHICLE WAS PARKED, THE CONTACT COULD SMELL THE ENGINE OVERHEATING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 5/20/15*CN THE CONSUMER STATED AS OF MAY 1, 2015, THE VEHICLE HAD NOT YET BEEN REPAIRED. UPDATED 6/30/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- BURTON , MI
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING FOR 10-20 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- LEETON, MO
TL*THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 DODGE RAM 3500- OCOLA, FL
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- CINCINNATTI, OH
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- 936-262-8461, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 11V3500000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- MERCED, CA
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX AND THE STEERING ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 3500- LOVELADY, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE RECALL WAS RECTIFIED. UPDATED 04/09/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE