2004 DODGE RAM 3500 Complaints

VEHICLE HAD FAULTY WIPER MOTOR. REPLACED WITH REMANUFACTRED UNIT FROM OREILYS AUTO PARTS. AFTER REPLACEMENT WIPERS WILL STOP WORKING DURING HEAVY RAINFALL. THE WIPERS WILL NOT WORK AGAIN UNTIL YOU STOP AND TUG ON THE WIPER ARMS. *TR

HIT A POT HOLE AND THE ENTIRE STEERING SYSTEM BEGAN TO SHAKE VIOLENTLY. COULD NOT CONTROL VEHICLE STEERING WHILE IT WAS SHAKING. *TR

MY DODGE HAS HAD A PROBLEM WITH THE BLEND DOORS FOR QUITE SOME TIME IN MY TRUCK. IT WILL NOT GO TO DEFROST SO WHEN I DRIVE MY WINDSHIELD FOGS UP AND THIS RELATES TO ME HAVING TO PULL OVER SO THAT I DO NOT GET INTO AN ACCIDENT. IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THEY USE A PLASTIC PIECE FOR THE BLEND DOOR THAT BREAKS AND WONT LET THE VENTS OPEN OR CLOSE. IT IS RIDICULOUS AND CHEAP PART. THE PRONGS ARE NOT EVEN MATCHED UP YOU HAVE A 5 PRONG ON THE ACTUATOR SWITCH THAT GOES INTO A 3 PRONG. THE FRICTION CAUSES IT TO BREAK. A DEALER WILL CHARGE THE CUSTOMER UPWARDS OF $1200 TO FIX BECAUSE THEY HAVE TO PULL THE WHOLE VENT BOX OUT. THERE ARE NUMEROUS DODGE FORUMS THAT ADDRESS THIS ISSUE AS WELL. IN ORDER TO GET THE WORD OUT TO YOU GUYS I'M MAKING THIS COMPLAINT. DEATHS CAN HAPPEN BECAUSE OF THIS CHEAP ENGINEERING THAT NEEDS TO BE FIXED AND MY TRUCK IS 2004. I DO NOT BELIEVE DODGE HAS ADDRESSED THE ISSUE AS OF YET THEY ARE STILL USING THE SAME CHEAP PARTS EVEN THOUGHT 1000'S OF PEOPLE HAVE COMPLAINED, BUT POSSIBLY NOT TO YOU GUYS. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE STEERING AND BRAKES SEIZED. AS A RESULT, THE GEAR BOX SPLIT IN HALF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 6/18/15*CN UPDATED 9/25/2017*CN

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS), 14817000 (AIR BAGS) AND 13V528000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE BLEND DOOR THAT WORKS THE DEFROSTER FOR THE WINDSHIELD IS FAULTY DUE TO POOR ENGINEERING. IN COLD WEATHER THIS COULD CAUSE SERIOUS ACCIDENTS DUE TO BUILD UP OF SNOW AND ICE ON THE WINDSHIELD. DODGE USES CHEAP PARTS FOR THE BLEND DOOR PRIMARILY PLASTIC FAULTY PARTS. THE MECHANISM THAT OPENS AND CLOSES THE BLEND DOOR WEARS OUT THE TWO PIECES THAT FIT TOGETHER. THIS CAUSES EITHER THE PLASTIC PIECE TO BREAK COMPLETELY OR JUST CONTINUE TO ROTATE WITHOUT OPENING OR CLOSING THE BLEND DOOR. DODGE WILL NOTRECALL THIS BECAUSE IN ORDER TO DO IT RIGHT THEY HAVE TO PULL THE WHOLE VENTILATION BOX AND HEATER CORE OUT OF THE VEHICLE. HOWEVER THEY WOULD LIKE TO CHARGE CUSTOMERS UPWARDS OF $1000-1400 TO FIX IT. PLEASE LOOK INTO THIS THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET ABOUT DODGE AND THEIR FAULTY BLEND DOORS NOT WORKING DUE TO POOR ENGINEERING AND CHEAP PARTS. *TR

TRUCK STARTED TO HAVE SEVERE DRIVABILITY PROBLEMS WITH THE FRONT END. HAD RECEIVED A RECALL NOTICE FOR BOTH THE STEERING LINKAGE AND LEFT BALL JOINT. TOOK INTO DEALER WHO PERFORMED THE PHYSICAL INSPECTION. WAS TOLD THAT OUR VEHICLE WAS NOT PART OF THE RECALL DUE TO CONFIGURATION BUT THE WHOLE FRONT END NEED TO BE REPLACED AND ALL PARTS NEEDED WHERE EXACTLY THE PARTS UNDER THE RECALL IF OUR TRUCK HAD THE CONFIGURATION COVERED BY THE RECALL. WE WERE FACED WITH PAYING FOR THE REPAIRS BASE ON SOME TECHNICALITY THAT SOMEHOW OUR CONFIGURATION EXCLUDED US FROM THE SAFETY HAZARD WHICH CAUSED THE RECALL. WE DO NOT FEEL IT IS A COINCIDENCE THAT THE REPAIR NEEDED WERE EXACTLY THE NOW THAT WERE UNDER THE RECALL BUT OUR TRUCK WAS NOT PART OF THE RECALL. OUR OPINION IS THE RECALL IS TOO NARROW AND THE SAFETY ISSUE IS BROADER THAN HOW IT IS SET UP NOW. *TR

DRIVING MY DIESEL, 1 TON, 2004, 4X4 TRUCK WITH 66,000 MILES, TURNING LEFT ACROSS TRAFFIC INTO A BUSINESS. ENGINE STOPS, NO BRAKES, NO STEERING, NO WARNING, NOTHING. NEVER HAD A PROBLEM WITH THIS TRUCK BEFORE THIS EVENT. TRAFFIC IS COMING AT US AND I AM HEADED INTO A DITCH AS I CANNOT TURN VEHICLE. FRANTICALLY TRYING TO GET VEHICLE STARTED, WILL NOT START, BUT ABLE TO ROLL FORWARD AND MAKE IT INTO BUSINESS BARELY MISSING DITCH. PEOPLE COME OUT TO HELP PUSH VEHICLE INTO SAFE SPOT. CALLED TOW TRUCK, THEY GET THERE ABOUT 1.5 HOURS LATER. HE GOT TRUCK STARTED, SAID TO DRIVE IT DOWN THE STREET THAT PROBABLY SOMETHING CLOGGED THE DIESEL TANK INLET, BUT OK NOW. TRUCK SEEMED OK, SO WE HOOKED UP OUR BOAT THAT WAS IN THIS BUSINESS, PROCEEDED HOME. GOT ABOUT 1 MILE AWAY ON TWISTY MOUNTAIN ROAD, TRUCK AGAIN DIES, NO BRAKES AGAIN, CANNOT HARDLY STEER AND CANNOT STOP BOAT AND TRUCK AND PROCEED DOWN HILL HOLDING ON TRYING TO STAY ON ROAD. I MANAGED TO GET IT STOPPED. HAD IT TOWED TO DEALER THIS TIME. DODGE DEALER EXPLAINS THAT THE "LIFT PUMP" THAT PULLS DIESEL FUEL FROM TANK TO ENGINE HAD GONE OUT, THEY STATE "THIS IS COMMON PROBLEM THAT DODGE KNOWS ABOUT." THEY REFUSE TO REPLACE THE "LIFT PUMP" THAT IS FAIRLY INEXPENSIVE SAYING THAT DODGE KNOWS THERE IS A PROBLEM AND THE CONSUMER HAS TO PAY TO HAVE A "FUEL PUMP" PUT INTO THE FUEL TANK AS THE FIX. THIS COST IS OVER $1400. UPON HEARING THAT I CANNOT HAVE THE "LIFT PUMP" JUST REPLACED, I WENT TO THE INTERNET FORUMS ON CUMMINGS DIESEL "LIFT PUMPS" TURNS OUT THERE ARE LOTS OF PAGES SHOWING THIS IS A COMMON PROBLEM WITH THE CUMMINGS DIESEL AND MOST ALL WILL EXPERIENCE IT. IF DODGE KNOWS THERE IS A PROBLEM AND PEOPLE CAN BE KILLED DUE TO HOW THE TRUCK SUDDENLY DIES, THEY SHOULD BE RESPONSIBLE FOR ADDRESSING THE PROBLEM! *TR