2004 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS HEADING SOUTH ON I-87 IN NEW YORK STATE AT 65 MPH WHEN A LOUD EXPLOSION SOUNDING LIKE A GRENADE GOING OFF OCCURRED UNDER THE FLOORBOARDS. MY PASSENGER AND I THOUGHT THE PARTS UNDER THE TRUCK WERE GOING TO EXPLODE THROUGH THE FLOORBOARDS UNDER US. THERE WAS A LOT OF NOISE OF EXPLODING PARTS. I WAS BARELY ABLE TO COST TO THE SIDE OF THE HIGHWAY. THERE WAS A GREAT DEAL OF OIL ON THE PAVEMENT, WIRES WERE HANGING UNDER THE TRUCK, FUEL LINES AND BRAKE LINES WERE RIPPED, DRIVESHAFT DAMAGED. I NOTICED THEN THAT THE DASHBOARD 4 WHEEL DRIVE LIGHT HAD COME ON, THE FRONT HAZARD LIGHTS WORKED BUT NOT THE REAR. I BELIEVE THAT THIS WAS THE RESULT OF ONE OF TWO THINGS...A FACTORY DEFECT IN THE TRANSFER CASE CLUTCH OR A COMPUTER SYSTEM GLITCH THAT CAUSED THE TRUCK TO SWITCH INTO 4 WD AT HIGH SPEED. THIS WAS A LIFE THREATENING SITUATION AND I WAS LUCKY NOT TO BE INVOLVED IN A SERIOUS ACCIDENT AND THAT THE PARTS DID NOT BURST THROUGH THE BOTTOM OF THE TRUCK ALTHOUGH THEY DENTED IT. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE. *JS

I PUT MY TRUCK INTO PARK AND WAS WALKING AROUND THE REAR TO CHECK MY MAILBOX AND THE TRUCK STARTED ROLLING FORWARD AND HIT MY MAIN GATE, WHICH WAS CLOSED AND HAD A SLIDE BOLT CLOSED. I RAN AROUND TO THE DOOR TO TRY TO JUMP INTO THE CAB (THINKING MY GATE HAD STOPPED THE TRUCK) WHEN MY GATE CRASHED OPEN (BENDING THE HEAVY BOLT AND TEARING ONE OF THE GATES DOWN AND BENDING THE OTHER GATE) AND IT KEPT MOVING TOWARD A TREE. LIKE AN IDIOT, I RAN AND GRABBED THE GRAB BAR AND JUMPED INTO THE CAB AND HIT THE BRAKES. IF I HAD FALLEN I WOULD HAVE BEEN RUN OVER BY THE DUALLY WHEELS OR IF HEADED OUT THE GATE, COULD HAVE HIT A CAR. THIS IS THE SECOND TIME IT HAPPENED - ORIGINALLY IT HAPPENED BACK IN 2005 AND I THOUGHT I HAD JUST NEGLECTED TO PUT THE TRUCK INTO PARK, BUT THE SECOND TIME IT HAPPENED I REALIZED THERE WAS A PROBLEM WITH THE TRUCK AND NOT ME. *TR

TL* THE CONTACT OWNS 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED VIBRATING VIOLENTLY AND EXHIBITED AN ABNORMAL NOISE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND IT FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRAVELING 55 MPH, TRUCK HIT A SMALL BUMP . TRUCK STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT, COULD NOT CONTROL IT. STARTED TO PULL OFF ROAD WHEN HIT A WALL DUE TO STEERING. NO WAY TO CONTROL THIS TRUCK. HAS BEEN MAINTAINED FORM DODGE ALWAYS. STAY AWAY FROM THESE TRUCKS. VERY DANGEROUS. *TR

I BOUGHT THIS 2004 DODGE 3500 RAM TRUCK USED IN MAY 2011. I WAS DRIVING MY 2004 DODGE 3500 RAM TRUCK IN TOWN WHEN THE LEFT TIE ROD STUD BROKE. I WAS STOPPED AT A STOP SIGN 1/2 BLOCK FROM MY HOME AND AS I STARTED OUT AND TURNED RIGHT THE TIE ROD STUD BROKE. THIS OCCURRED NOVEMBER 11, 2012. I HAD MY VEHICLE TOWED TO MY HOME USING MY AAA WRECKER SERVICE. THERE IS NO CHRYSLER-DODGE DEALERSHIP IN THE TOWN WHERE I LIVE, SO I WENT TO THE LOCAL AUTO PARTS STORE TO GET THE NEW LEFT TIE ROD. THE PARTS STORE DID NOT HAVE A TIE ROD FOR MY VEHICLE AND THE COUNTER PERSON CALLED THE PARTS DEPARTMENT AT LITHIA CHRYSLER DODGE IN BILLINGS, MT AND ORDERED A NEW LEFT TIE ROD, (MOPAR PART NO.68038054AD). I RECEIVED THE LEFT TIE ROD ON NOVEMBER 12, 2012 FOR WHICH I PAID $131.07 FOR WHICH I HAVE THE RECEIPT. I INSTALLED THE NEW MOPAR TIE ROD AND SET THE TOE-IN. I STILL HAVE THE BROKEN LEFT TIE ROD. ON JAN 15, 2014, I RECEIVED THE N62 RECALL NOTICE FOR THE LEFT TIE ROD STUD MAY FRACTURE AND THE RECALL NOTICE ALSO STATED MY VEHICLE NEEDED H46 DONE. I COULD FIND NO HISTORY OF THE LEFT TIE ROD BEING REPLACED, PRIOR TO THE NEW ONE I PUT ON MYSELF, SO I ASSUME THE TIE ROD WAS ORIGINAL FROM THE FACTORY. I DID FILE A CLAIM WITH CHRYSLER (CASE #24530878), BUT THEY DENIED THE CLAIM BECAUSE I COULD NOT PROVE THE BROKEN TIE ROD HAD BEEN REPLACED WITH A MOPAR PART. MY CONCERN IS WHY THE TIE ROD BROKE AND IF THAT MEANS THE FACTORY TIE RODS ARE DEFECTIVE. I HAD RECALLS L16/H46/N62 COMPLETED ON FEBRUARY 26, 2014. THE DEALERSHIP REPLACED ALL THE STEERING LINKAGE AND THE LEFT TIE ROD ASSEMBLY. *TR