2011 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED THE N49/NHTSA 13V-529 RECALL NOTICE FROM CHRYSLER SOMETIME IN JAN. 2014. I TOOK THE TRUCK TO THE DEALERSHIP ON FEB. 17, 2014. I WAS TOLD THERE WAS A LIMITED SUPPLY OF THE REPLACEMENT PART(S) AND THEY WOULD HAVE TO PUT MY NAME ON A LIST, THEN THEY WOULD CONTACT ME WHEN THE PART WAS AVAILABLE AND MY NAME WAS NEXT IN LINE FOR THE REPAIR. IN JULY 2014, I RECEIVED A DUPLICATE NOTICE FROM CHRYSLER. I CALLED THE DEALER TODAY (AUG. 21, 2014) TO FIND OUT IF I WAS STILL ON THE LIST. MY NAME IS APPROX. 87 ON THE LIST REMAINING AND THEY WERE ONLY ABLE TO DO 2 REPAIRS A DAY, IN PART BECAUSE THEIR BUILDING IS UNDER CONSTRUCTION FOR AN EXPANSION. I BELIEVE WAITING OVER 6 MONTHS FOR A REPAIR THAT COULD BE POTENTIALLY DANGEROUS IS UNREASONABLE. IN ONE WEEK, 8/28/2014, I HAVE PLANNED (FOR SEVERAL MONTHS) TO GO ON A CAMPING TRIP, WITH MY TRAILER CAMPER, AND STAYING IN A REMOTE CAMPGROUND WITH NO CELL PHONE SERVICE. I WILL NEED TO BACK INTO THE CAMPING SPACE WHICH USUALLY HAS TIGHT SPACES TO MANEUVER (THE CONDITIONS WHEN THE TIE ROD IS MOST LIKELY TO BREAK). THE PERSON I TALKED TO AT THE DEALERSHIP TOLD ME THAT IF THE TIE ROD BROKE I WOULD BE MOVED TO THE TOP OF THE LIST, WHICH WAS NOT COMFORTING! *TR

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO RECALL PARTS ARE UNAVAILABLE TO COMPLETE RECALL. *SMD

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT ONLY ONE PART COULD BE ORDER PER MONTH. AS A RESULT, THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT EXHIBITING THE FAILURE. ..UPDATED 09-09-14 *BF

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WAS EXPECTED TO BECOME AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL REPAIRS ISSUE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD TAKE A WEEK FOR THEM TO GET TO HIS VEHICLE, AS THEY ONLY GET PARTS IN OCCASIONALLY, DUE TO A BACK LOG. ANOTHER DEALER, INFORMED THE CONSUMER, THEY COULD HAVE THE VEHICLE READY IN ONE DAY. HOWEVER, THEY WERE OVER SEVEN HOURS AWAY. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND HAD BEEN WAITING SIX MONTHS FOR THE VEHICLE TO BE REPAIRED. THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL NOTICE LAST YEAR AND WERE TOLD TO CONTACT A DODGE DEALERSHIP ON JANUARY 6, 2014 WHICH WE DID. THEY INFORMED US THAT THE REPLACEMENT PARTS FOR THE RECALL HAD A RECALL. WE HAVE NOW RECEIVED A 2ND NOTICE FOR THE RECALL. HAVE CALLED VASKO DODGE IN MCMURRAY, PA NOW A TOTAL OF FOUR TIMES AND CANNOT SEEM TO GET ANY ANSWERS. AT THIS STAGE I AM IN FEAR OF NOT ONLY MY LIFE, BUT THE LIVES OF MY CHILDREN DRIVING AROUND IN AN UNSAFE VEHICLE. CAN WE GET ANY ANSWERS??? AND MORE PARTICULARLY A NAME OF A CERTIFIED DODGE GARAGE THAT THE VEHICLE CAN BE TAKEN TO BE PROPERLY FIXED??? IT'S BEEN EIGHT MONTHS NOW. I WOULD APPRECIATE ANY INSIGHT WHATSOEVER FOR I'M OVERLY CONCERNED AT THIS POINT. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION. I WELCOME ANY HELP AT ALL. *TR

LEFT TIE ROD SNAPPED CAUSING COMPLETE LOSS OF CONTROL. THE SHOCK ABSORBER THAT IS BOLTED TO THE GEAR BOX CONTROL ROD FROM THE RIGHT TIE ROD TO THE LEFT WAS BUSTED CAUSING OIL TO LEAK OUT. THIS OCCURRED WHILE I WAS REVERSING INTO MY DRIVEWAY GOING A VERY SLOW SPEED. I WAS JUST AT THE DODGE DEALERSHIP TODAY IN REGARDS THIS RECALL ON A RECALL AND THE ASSOCIATES AT THE DODGE DEALERSHIP LOCATED IN BEEVILLE TEXAS ADVISED ME TO BRING MY VEHICLE BACK IN TWO TO THREE MONTHS BECAUSE THERE WERE OTHERS AHEAD. *TR