2007 DODGE SPRINTER 2500 Complaints

DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH. *TR

MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF. *TR

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VOLTAGE CAUSED THE HEADLIGHT TO FAIL AND THE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE FAILURE OCCURRED TWICE. UPDATED 01/09/12

2007 DODGE SPRINTER I HAVE HAD 3 OF THESE VANS THAT HAVE HAD THIER SWIREL VALVES (INTAKE MANIFOLD) GO BAD.WHEN THIS HAPPENS THE VAN HAS NO POWER AND IS UNSAFE TO DRIVE. I WAS TOLD BY THE DEALER THIS HAPPENS ALL THE TIME. *TR

I LEFT FOR VACATION OCTOBER 15, 2010 AND HAVE A LOSS OF POWER , CAN'T GO OVER 55MPH, WHICH IS GOOD FOR SAVING DIESEL FUEL BUT NOT FOR WANTING TO GET TO MY VACATION PLACE. THIS SPRINTER HAS ONLY 9,300 MILES ON IT. *TR

DRIVING FREEWAY AT 70MPH, ALL OF A SUDDEN THE ENGINE DOES WHAT SEEMS LIKE A STALL, QUICKLY DROPPING DOWN TO 35MPH AND CONTINUES TO SLOW DOWN AS WE MANEUVERED TO SIDE IF ROAD. THIS WAS VERY CLOSE TO CAUSING THE SEMI TRUCKS BEHIND US TO REAR-END US. WE PULLED OVER, DRIVING OFF THE FREEWAY AT 15MPH WITH HAZARDS ON. STOPPED AT A TRUCK STOP (I AM A FEMALE HERE, SO SAFETY WAS A CONCERN) AND PROCEEDED TO TALK TO INSURANCE COMPANY/TRY TO FIND A DODGE DEALERSHIP WHO ACTUALLY COULD "WORK" ON THESE SPECIFIC SPRINTER ENGINES. AFTER MUCH TROUBLE, END RESULT IS THE VEHICLE ENDS UP AT A CERTIFIED DODGE DEALERSHIP WHO IS VERY AWARE OF THIS COMMON PROBLEM AMONG SPRINTERS (DEALS WITH THIS SAME ISSUE CONSTANTLY). IT IS THE TURBO RESONATOR THAT IS A FAULTY PLASTIC PIECE THAT OFTEN AND FREQUENTLY BREAKS ON THESE VEHICLES. THE ONLY THING THE DEALERSHIP CAN DO "UNDER WARRANTY" IS REPLACE THE FAULTY PIECE WITH A NEW, SAME, WILL ULTIMATELY CAUSE THE SAME PROBLEM AGAIN, PLASTIC PIECE! WHY IT HAS NOT BEEN CORRECTED/RECALLED BY DODGE OR MERCEDES IS OUTRAGEOUS AND IS UNACCEPTABLE. THIS VEHICLE PUT ME AND MY FAMILY AT GREAT RISK BECAUSE OF SOMETHING THAT CAN BE CORRECTED, A $5 PIECE OF PLASTIC!?! I WOULD HATE TO HAVE A FAMILY MEMBER WRITING THIS FOR ME BECAUSE OF A PREVENTABLE ACCIDENT OCCURRING, SO I ASK, PLEASE LOOK INTO THIS. I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE, I HAVE SEEN TONS OF SPRINTER OWNERS WITH THE EXACT PROBLEM. THANK YOU FOR YOUR TIME. *TR

TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE ATTEMPTING TO ENTER THE VEHICLE THE CONTACT NOTICED THAT THE SAFETY CUSHION ON THE CENTER POST HAD FALLEN OFF OF THE POST. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.

TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

1. INITIALLY I HAD BEEN HAVING PROBLEMS WITH THE CHASSIS BATTERY FROM THE BEGINNING OF PURCHASE (8/25/08). DURING THE FIRST AUTO DEALER'S SERVICE (5/13/09)), THE CHASSIS BATTERY WAS CHECKED AND CLEARED AS SATISFACTORY. THEN CHASSIS BATTERY BOILED DRY AND HAD TO BE REPLACED (5/30/09) LATER THE DEALER ADMITTED THAT THE TERMINALS ON THE CHASSIS BATTERY HAD NOT BEEN INSPECTED. 2. NEXT WAS A FAILURE OF THE ELECTRIC WIRING SYSTEM CONNECTING THE ALTERNATOR TO THE STARTER SYSTEM. THE FAILURE WAS DUE TO THE BATTERY ISOLATING SWITCH MECHANISM (DISCONNECT SWITCH) WHICH IS LOCATED NEXT TO THE ACCELERATOR BEING JOSTLED BY THE OPERATOR'S FOOT. THIS CAUSES THE BATTERY TO CALL FOR EXCESSIVE VOLTAGE. CONSEQUENTLY THE EXCESSIVE CHARGING OVER A PERIOD OF TIME DESTROYED THE CHASSIS BATTERY, DESTROYED THE WIRING FROM THE ALTERNATOR TO THE STARTER SOLENOID WITH POSSIBLE DAMAGE TO THE ECM SYSTEMS. 3. I REPLACED THE CHASSIS BATTERY; THE DEALER PERFORMED TESTS AND REPLACED THE DESTROYED WIRING. WITH MY BACKGROUND IN MECHANICS, I DISCOVERED A DESIGN FLAW IN THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH). THE DEALER PERFORMING THE INSPECTION FOUND THE "DISCONNECT SWITCH" WAS WORKING AS DESIGNED AND THE AUTO MANUFACTURER DOES NOT RECOMMEND MODIFYING THIS DESIGN. AS A CUSTOMER I ASKED FOR THE DISCONNECT SWITCH TO BE STABILIZED WITH A DOUBLE NUT SYSTEM. THE REFUSAL OF THE AUTO MANUFACTURING TO MODIFY THIS DESIGN LEAVES THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH) SUBJECT TO MOVEMENT OF THE VEHICLE OR THE DRIVER'S FOOT WHICH CAUSES THE GROUND CONNECTION TO BE WEAK AND THUS CAUSING THE ALTERNATOR TO OVERCHARGE. THE CURRENT DISCONNECT DESIGN ALLOWS FOR THE FAILURE OF THE ELECTRICAL SYSTEMS AND A POTENTIAL FIRE HAZARD. QUOTING: DODGE SPRINTER 2008 MANUAL: "CAUTION! MAKE SURE THAT THE KEY IS IN POSITION 0 IN THE IGNITION LOCK AND WAIT AT LEAST 20 SECONDS BEFORE DISCONNECTING OR CONNECTING THE BATTERY ISOLATING SWITCH. YOU COULD OTHERWISE DAMAGE ELECTRICAL SYSTEM COMPONENTS." *TR

2007 SPRINTER: VEHICLE STALLS SEVERAL TIMES DAILY. DODGE SAID IT WAS AN EGR VALVE PROBLEM. THEY SAID THEY REPAIRED BUT IT STILL HAPPENS. THEY SAY IT ISN'T THEIR PROBLEM NOW THAT THE WARRANTY HAS RUN OUT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. *TR