2008 DODGE SPRINTER 2500 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAG RECALL, WE HAVE BEEN TOLD THAT THE DEALERS CAN NOT GET THE PARTS TO REPLACE THE DEFECTIVE AIR BAG. WE HAVE BEEN WAITING FOR MONTHS AND BEEN TOLD THEY WILL CALL US WHEN PART COMES IN. STILL NOTHING AND THIS IS A FLEET VEHICLE DRIVEN DAILY. HOW LONG DOES A RECALL REPLACEMENT PART USUALLY TAKE TO GET REPLACED?

PURCHASED CAR AND CANNOT REGISTER CAR BECAUSE OF RECALL. I HAVE CALLED DODGE AND I AM BASICALLY BEING TOLD TOO BAD AND I HAVE TO WAIT. I HAVE WAITED 2 MONTHS, THE RECALL HAS BEEN OUT FOR ALMOST 6 MONTHS NOW. I AM STILL BEING TOLD THAT THERE IS NO PART AVAILABLE OR EVEN MADE TO FIX THIS RECALL. I AM NOT AFFECTED BY THE SYMPTOMS OF THE RECALL, I JUST CAN'T REGISTER MY CAR. RIGHT NOW IT'S THE WORLDS BIGGEST PAPER WEIGHT.

TL* THE CONTACT OWNS A 2009 (NA) DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATE 01/13/16 MA *JS

VEHICLE WAS PARKED IN HOSPITAL PARKING LOT FOR ABOUT 6 HOURS. LEFT HOSPITAL AND WHILE TRYING TO START VEHICLE THE DASHBOARD INFORMATION CENTER INDICATED A NO START CONDITION. THE ENGINE WOULD NOT ATTEMPT TO CRANK. THINKING MY KEY WAS FAULTY, I TRIED MY WIFE'S KEY. SAME RESULT. NO CRANK. DASHBOARD DISPLAYED "START ERROR". AN ATTACHED DEVICE BY GARMIN THAT READS THE COMPUTER BUS AND COMMUNICATES TO THE GARMIN GPS HAD NO ILLUMINATION OF IT'S COMMUNICATIONS ESTABLISHED CONFIDENCE LIGHT.. SINCE THE VEHICLE WAS COLD I ACTIVATED THE AUXILLARY HEATER FOR WARRANTY. MY WIFE AND I SAT THERE FOR 15 MINUTES MAKING PHONE CALLS AND TRYING TO GET HELP. THE CABIN HAD WARMED UP SOME AND I TRIED TO START THE VEHICLE AGAIN. I WAS SUCCESSFUL. IN TRYING TO RESEARCH THIS PROBLEM ON THE SPRINTER USER FORUMS, I FOUND REFERENCE TO A SCREEM MODULE HAVING TO DO WITH VEHICLE SECURITY. OTHER USERS ATTRIBUTED THIS CONDITION TO A "COLD SOLDER JOINT" IN THE MODULE. REPLACING THIS MODULE REQUIRES REPROGRAMMING THE SMART KEYS. A SUBSTANTIAL COST. *TR

WE PURCHASED A 2008 DODGE SPRINTER NEW IN 2008. SPRINTER VANS WERE PRODUCED WHEN MERCEDES OWNED CHRYSLER. THESE VANS WERE IMPORTED BY MERCEDES DURING THIS PERIOD BECAUSE DODGE DID NOT HAVE A VAN OF ITS OWN. OUR COMPLAINT IS THAT NOW THAT MERCEDES AND DODGE HAVE SPLIT, DODGE HAS TOLD ME THAT SINCE DODGE DOES NOT HAVE A SPRINTER MECHANIC TECH IN MONTANA (WHERE WE LIVE) THAT THEY CAN NOT DIAGNOSE THE PROBLEM AND THUS CAN NOT HELP WITH THE PROBLEM-- THUS EFFECTIVELY DENYING WARRANTY COVERAGE. I HAVE TAKEN THE SPRINTER TO A MERCEDES SPRINTER QUALIFIED REPAIR SHOW AND THEY HAVE DIAGNOSED A FAULTY EGR VALVE WHICH DOES NOT ALLOW THE TURBO TO WORK THUS GREATLY REDUCING POWER AND POTENTIALLY DAMAGING THE ENGINE AND EXHAUST. MERCEDES WILL NATURALLY NOT HONOR DODGE'S WARRANTY. THERE WAS A RECALL ON THIS YEAR EGR VALVE HOWEVER SOMEHOW WE MISSED THE RECALL AND IT HAS NOW ENDED HOWEVER THIS SHOULD NOT EFFECT OUR VEHICLE WARRANTY. I HAVE SPOKEN TWICE TO DODGE'S CUSTOMER SERVICE CENTER AND HAVE BEEN TOLD THEY CAN NOT HELP. I HAVE E-MAILED THE CENTER ASKING DODGE TO HONOR THEIR WARRANTY AND RECEIVED AN E-AUTOMATED RESPONSE STATING THAT DODGE WILL RESPOND WITHIN ONE WORKING DAY HOWEVER THIS HAS NOT HAPPENED AND I HAVE RECEIVED NO RESPONSE IN THREE DAYS. *TR

MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS REPAIRED IN SEPT 2012 BY MERCEDES BENZ OF CHICAGO, FOR THE COST OF $1285. THIS WAS NOT UNDER WARRANTY. THEY SAID THE SEAL WAS DEFECTIVE AND WAS ALLOWING WATER BACK INTO THE CABIN. MOST OF THE COST WAS FOR LABOR, THE SEAL WILL EVENTUALLY HAVE TO BE REPLACED AGAIN, AS THE ROOF FLEXES CAUSING IT TO EVENTUALLY CRACK AND BREAK. THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DEFECT. *TR

VEHICLE WAS TRAVELING N ON N LINCOLN, O'FALLON, IL BETWEEN 20-30 MPH. WENT OVER BRIDGE AND WITHOUT ANY WARNING STEERING WHEEL STARTED TO VIOLENTLY SHAKE. DUE TO THE SPEED OF TRAVEL, WAS ABLE TO STOP. DRIVER FOUND RIGHT FRONT TIRE PERPENDICULAR TO THE VEHICLE.THE VEHICLE HAD TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY FOUND RIGHT OUTER TIE ROD END HAD FAILED COMPLETELY-THE BALL HAD COME OUT OF THE SOCKET.

TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.