2006 DODGE SPRINTER 2500 Complaints

The contact owns a 2006 Dodge Sprinter 2500. The contact received notification of Emissions Recall T21 Reprogram Engine Control Unit. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and carbon monoxide fumes were coming into the cabin of the travel trailer and setting off the carbon monoxide alarm. Police have also warned the contact that there would be a fine for black smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, but the dealer informed the contact that they were not equipped with the tools or had technicians that could perform the recall repair. The dealer referred the contact to a Mercedes-Benz dealer. However, the Mercedes Benz dealer informed the contact that they only perform recall repairs on Mercedes-Benz vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case but could not get a dealer to perform the recall repair. The failure mileage was approximately 52,000.

VEHICLE WAS RECALLED FOR AN EMISSION CONTROL DEVISE ISSUE. I PHONED THE DODGE DEALER WHERE I HAD MY VAN SERVICED A FEW TIMES TO SCHEDULE THE RECALL WORK. THE SERVICE MANAGER SAID THEY NO LONGER SERVICE THE 2006 DODGE/MERCEDES SPRINTERS. I WENT AHEAD AND HAD MY VEHICLE SMOG TESTED. IT PASSED. I MAILED MY REGISTRATION AND PAYMENT. THIS IS NOT A SAFETY ISSUE. MY VEHICLE PASSED THE STRICT CA SMOG REQUIREMENTS. THERE IS NO REASON TO RECALL MY VAN OR HOLD UP MY REGISTRATION AS AN "INCOMPLETE RENEWAL".

2006 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO EMISSIONS SAFETY RECALL. *LD *JS

EMISSIONS RECALL. MANUFACTURER FCA TOTALLY UNRESPONSIVE. HOURS ON PHONE. DEALERS TOO CANNOT GET RESPONSE, VEHICLE COMPUTER SHUTS ENGINE OFF ON HIGHWAY AS ENGINE DETECTS PROBLEM. TRUCK CAN THEN BE RESTARTED USUALLY. FUMES BEGINNING. EUROPE SUING MANUFACTURER OVER THIS AND EPA MAY BE.FCA RECALL # IS T21

TL* THE CONTACT OWNS A 2006 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V833000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GEAR SHIFTER WAS ABLE TO BE MOVED FROM PARK TO NEUTRAL WITHOUT THE KEYS IN THE IGNITION OR THE "BYPASS" SWITCH BEING PRESSED. A 5 YEAR OLD WAS ABLE TO MOVE THE SHIFTER INTO NEUTRAL WITHOUT KEY IN THE IGNITION OR PRESSING THE BYPASS BUTTON WHICH ALLOWED THE VEHICLE TO ROLL DOWN A HILL.

THE LEFT DRIVERS SIDE ELECTRIC WINDOW HAS A BROKEN PIECE OF NYLON/PLASTIC THAT IS ABOUT 11/2" X 1/2", THAT IS HELD IN PLACE BY A RIVET THAT APPEARS TO LOOK LIKE A NAIL HEAD ON THE METAL WINDOW REGULATOR ARM. THIS FLIMSY PLASTIC PART BROKE INTO TWO PIECES WHICH ALLOWS THE ARM OF THE WINDOW REGULATOR TO POP OUT OF THE TRACK BELOW THE WINDOW, AND THE WINDOW FALLS DOWN AND STAYS OPEN. WHEN THIS HAPPENS IT CREATES NOISE, ALLOWS BAD WEATHER TO ENTER THE VEHICLE, AND CREATES A VERY DISTRACTING SITUATION FOR DRIVING, ESPECIALLY ON THE INTERSTATE HIGHWAY SYSTEM. THERE IS NO FIX FOR THIS SMALL PART ONLY A NEW REGULATOR WITH THE SAME FLIMSY PIECE OF PLASTIC. THE WINDOW REGULATOR COSTS BETWEEN $219 AND $224 PLUS TAX AND SHIPPING. THE COST TO INSTALL IT IS ANOTHER 200+ DOLLARS. THIS REGULATOR SUFFERS FROM POOR DESIGN AND SHOULD NOT BREAK ON A VEHICLE (RV) THAT IS NOT USED LIKE PERSONAL TRANSPORTATION VEHICLE. MY WINDOW OPENED SLOWLY AT 70MPH ON THE FREEWAY.

ON MORE THAN 1 OCCASION, MY VEHICLE DIED OUT WHILE TRAVELING ON EXPRESSWAYS. IN ALL INSTANCES, THE ENGINE STOPPED WORKING. FORTUNATELY NOBODY WAS INJURED. THE VEHICLE NEEDS AN ENGINE REPLACEMENT AGAIN AND HAS LESS THAN 69,000 MILES ON IT. *TR

I BOUGHT THIS VAN NEW IN APRIL 2006. THE VAN CAME WITH AN E.O.M. ROOF A/C WHICH IS THE CAUSE FOR THE VEHICLE STALLING WHEN DECELERATING. THE FIRST TIME THIS HAPPENED WAS ABOUT 2 MONTHS AFTER WE BOUGHT THE VAN. I REPORTED THIS INCIDENT TO THE DEALERSHIP AND WAS TOLD THAT DODGE WAS AWARE OF IT AND WOULD ISSUE A RECALL AS SOON AS IT HAS A FIX - IT NEVER DID. THE CURRENT ODOMETER READING IS 35,125 MILES. THE VAN WAS MOSTLY DRIVEN SHORT DISTANCES AS I USE IT MAINLY TO TRANSPORT MY WHEELCHAIR BOUND DAUGHTER TO AND FROM DOCTORS AND HOSPITALS VISITS.TIME WENT BY UNTIL IT HAPPENED AGAIN. IT APPEARED THAT THE STALLING, THE ENGINE SUDDENLY SHUT OFF WHEN THE ROOF A/C IS RUNNING WHILE THE ENGINE IS AT A CERTAIN TEMPERATURE. I CONTACTED DODGE WHICH TOLD ME THAT MY WARRANTY HAD EXPIRED. IT WOULD COST APPROXIMATELY $1000 TO INSTALL THE "REAR A/C IDLE CUTOUT MODULE". AFTER DOING SOME RESEARCHES, I FOUND OUT THAT THERE WAS A DODGE SERVICE BULLETIN # 24-001-2009 DATED APRIL 24, 2009 WITH SUBJECT: IDLE INSTABILITY - REAR A/C IDLE CUTOUT MODULE INSTALLATION. IN MY OPINION THE STALLING WAS CAUSED BY A DESIGN FLAW WHICH THE MANUFACTURER SHOULD FIX REGARDLESS OF THE WARRANTY TIME LIMIT. COULD YOU HELP US WITH THIS ISSUE? *JS

TL* THE CONTACT OWNS A 2006 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.