DODGE Complaints

I tell the dealership mechanics that this car does not turn on and they keep giving me the car back and now the car completely turns off while driving making this extremely dangerous and deadly situation. My fear is something happening to me or my kids while I’m driving. I also took it back to the mechanic and told them the situation but they refused to dig deeper and told me to pick up the vehicle that there’s nothing they can do

The contact owns a 2013 Dodge Dart. The contact stated that while driving on several occasions and attempting to stop the vehicle, the brake pedal was depressed to the floorboard; however, the vehicle failed to stop as intended. The contact stated that the vehicle continued to roll forward several inches with the brake pedal depressed to the floorboard. The vehicle also unintendedly rolled forward several inches while shifted to park(P). The contact associated the failure with NHTSA Campaign Number: 25V674000 (POWER TRAIN). No warning lights were illuminated. The local dealer was contacted, and the contact was informed that parts for recall repair were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

The contact owns a 2024 Dodge Durango. The contact stated that while his wife was driving approximately 65 MPH, with the A/C activated, there was an abnormally loud sound like a gunshot coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle and became aware that the sun roof glass had exploded on top of the sun roof shade cover. The vehicle was taken to a dealer, and it was determined that the sun roof glass needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 27,500.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.

The parking brake system on my 2023 Dodge Charger has repeatedly become loose and does not hold the vehicle securely. The vehicle has been taken to a Dodge dealership multiple times for adjustment or repair of the parking brake. After the most recent dealership service, the parking brake worked temporarily, but approximately one month later it became loose again and stopped holding the vehicle properly. The problem is especially concerning when the vehicle is parked on the sloped driveway outside my garage. Even when the parking brake is fully applied, the vehicle is not securely held in place and could potentially roll downhill, creating a safety risk to people, other vehicles, and property. The issue has been reproduced and confirmed through repeated dealership inspections and adjustments, but the repair has not provided a permanent solution. There were no warning lights or dashboard messages before the parking brake became loose. The main symptom is that the parking brake has little or no holding force when applied. The vehicle and parking brake system are available for inspection upon request. I am concerned that there may be a defect in the parking brake system because the problem continues to return after dealership service.

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

In October 2025, FCA issued Recall A0C for the shift cable on my daughter’s 2014 Dodge Dart. Beginning shortly after the recall was announced, we contacted multiple Dodge dealerships on several occasions to have the recall repair performed. Every dealership gave us the same response: the replacement part was unavailable, and we would be contacted when it arrived. We were never contacted, and the part remains unavailable. Before the recall could be completed, the recalled shift cable failed exactly as described in the recall. The vehicle became stuck in reverse and could not be shifted properly, leaving my daughter stranded. Because the vehicle could not be fully turned off, it remained in the ACC position, which discharged the battery and required replacement. When we contacted the dealership after the failure, they again stated the recall part was unavailable. I explained that leaving the vehicle unrepaired was unacceptable because it was unsafe and inoperable. The service advisor then told us we could pay out of pocket for a shift cable that the dealership could order and install, along with replacing the battery, and then submit a reimbursement request through FCA’s recall reimbursement program. We followed the dealership’s instructions, paid for the tow, the repairs, and submitted the required documentation. FCA denied the reimbursement, stating they could not process it because the recall remedy is still unavailable. This response is contradictory because the dealership was able to obtain and install a replacement shift cable immediately once we paid for it. If a repair part was available for a customer-paid repair, it should have been available to perform the safety recall at no cost. I believe FCA failed to provide a timely recall remedy, resulting in the failure of the recalled component, an inoperable vehicle, and unnecessary out-of-pocket expenses. I request that NHTSA investigate why the recall repair remains unavailable.

I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective and in violation of the Federal Motor Vehicle Safety Standard. I scheduled an appointment at my local Dodge dealer, Dayton Andrews Dodge, on Friday 07/31 for 0745 on 08/03 for this replacement. After dropping off my vehicle at the appointed date and time and being brought back to my house by their "shuttle," a consumer grade minivan which I shared with four other passengers, I received a call at approximately 12:30 pm, where I was told they had "evaluated" my vehicle to determine whether or not I needed to have my backup camera replaced, determined that it needed replacement, and that they would need to order the backup camera and related parts which would arrive in a few days, at which time I could bring my car in again to actually have it installed. This made no sense, since this was a MANDATORY safety recall, and not replacing the backup camera was never an option for them, yet they booked my appointment knowing they did not have the part in stock. I was never once told that this appointment would be anything but getting the backup camera replaced, and if its efficacy was in question, they could have easily asked me on the phone if it was working properly (it has not functioned properly for years), or looked at the blank screen while the vehicle was in reverse upon my arrival at the dealership, then sent me on my way. Instead, I was duped into wasting an entire day of my life for my vehicle to receive an "evaluation," which I was never once informed of nor gave consent to, but through which they had determined that my vehicle required a fluids flushing and spark plug replacement for approximately $1100. This is obviously fraud being perpetrated to get people to purchase unnecessary, overpriced repairs.

The transmission on this vehicle has started to make a whining noise from the transmission which is consistent with the symptoms of a failing transmission pump cover under recall S44. If this were to fail while driving it can lead to a serious or fatal accident. I have not yet taken the vehicle in to be serviced as I am trying to work with the manufacturer first. There were no indicators prior to the noise coming from the transmission. This van was manufactured in July, only 3 months outside the recall window. I have contacted Dodge to report the issue and have gotten nowhere.