DODGE Complaints

The contact owns a 2008 Dodge Sprinter 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. The contact stated that on one occasion, while driving 60 MPH, the vehicle lost motive power and decelerated to 40 MPH, almost causing a crash. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the EGR valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2006 Dodge Charger. The contact stated while idling at the traffic light, the vehicle stalled. The contact stated that the failure also occurred while driving at various speeds. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact stated that the vehicle failed to restart on several occasions and was towed to the residence. The vehicle was taken to the dealer, where DTC: U0100 and P0700 were retrieved. The dealer flashed the computer; however, the failure persisted. The vehicle was taken to an independent mechanic, were the same DTC were retrieved and the failure was related to a loss of communication with the PCM and the Transmission Control Module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,415.

I own a 2023 Dodge Challenger R/T with approximately 9,200 miles. Recently, while the vehicle was parked, I discovered a significant crack in the front windshield originating from the passenger side edge with a length of approximately 10 inches. Notably, there are no visible signs of impact, such as rock chips or debris damage, indicating the crack developed spontaneously. This sudden failure compromises the structural integrity of the windshield, potentially reducing protection in the event of a collision and distorting visibility, thereby posing a safety risk. I took the vehicle to Hendrick Chrysler Dodge Jeep Ram in Concord, NC, where the dealership visually confirmed the crack. However, they denied warranty coverage, citing that the issue occurred beyond the 12-month coverage window. No prior warning lights, messages, or symptoms indicated any issues before the windshield cracked. Upon researching, I found that other owners of 2023 Dodge Challengers have reported similar spontaneous windshield cracks without any impact, suggesting a potential manufacturing defect. For instance, a user on a Challenger forum reported a 6-inch crack on the passenger side of their windshield, which appeared without any impact and extended halfway across the windshield by the end of the day. I believe this issue may be related to inadequate windshield adhesion or stress from body flex, possibly due to manufacturing defects. I am submitting this complaint to bring attention to a potential safety defect that may affect other vehicles of the same model and year.

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body shop where it was confirmed that the door hinges were deteriorating prematurely. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

We been having issues with the Transmission slipping sometimes and not moving when in drive and sometimes you hear the motor rev up like ur hitting the gas when ur not . I heard there was a recall for a shift cable i think it was . I went to my local dealer and they said it was already replaced and wouldnt replace it again. It was replaced 10 years ago and it needs replaced again. Dont they have to replace it Again if its the same problem as before?

The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated. The contact’s wife immediately pulled over to the side of the road to restart the vehicle; however, while attempting to depress the brake pedal, the brake pedal locked up, and the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the brakes and ABS Module kit needed to be replaced; however, the part was no longer manufactured. The dealer informed the contact the vehicle could not be fully repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,294.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating, and moments later vehicle lost automotive power. The contact was able to coast to the shoulder of the roadway, where the vehicle then burst into flames originating from the engine compartment. The overheating warning light was illuminated. Local emergency services arrived and were able to extinguish the flames. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A fire report was filed and the contact was informed that investigators intended to inspect the vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 132,000.

The driver's side, daytime running light LED suddenly went off and stopped working

A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.