DODGE Complaints

The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open and scared us 3 half to death. Luckily no one was sitting in the passenger seat, I believe if someone was it would have caused a severe headache and neck pain. I'm so fortunate it did not happen while I was driving either, who knows what my reaction would have been. Apparently this has happened to other vehicles including Dodge Durangos which is what I own. I took it to the dealership like Dodge customer service informed me to do and they weren't sure why it busted open and can't compress it back. The whole thing has to be replaced, $1,200. Dodge customer service doesn't feel like it's an issue and won't replace it. I've had a hard time getting any information from Dodge customer service and I can't seem to get them to call me back. My car has not been wrecked and this is definitely a manufacturing defect that needs to be addressed!! There was no warning at all that this was going to happen and no lights have come on in my car to let me know it did. Dodge needs to put out a recall on the headrest.

my drivers door will come open with out touching the door handle, there was a recall on this in 2015, r-14/nhtsa15-178 but because my build date was after February Chrysler did not send me a recall on it will not fix it. this is not safe and they need to fix the problem and let the other viper owners know about this before somebody gets killed! Is there anything you can do to help get this fixed it does not cost that much to fix it but they need to let people know about it.

Rear racetrack taillight collects water and the leds short out making the taillight not work

Sections of LED brake light/race track light has stopped working due to water intrusion in rear panel. Back panel is not secured properly, allowing water to enter, corrode the harness and lights to fail. Due to this, the license plate harness & connectors are corroded as well. Replacing the tag lights will not fix the problem, you must replace the whole wiring harness for it to work again. The wiring harness is sold as one piece now by manufacturer due to this KNOWN issue, costing $600-$1000 to purchase and install. Manufacturer has stopped selling just the plate light plugs because they know the common issue with water damage, light failure and corrosion. The license plate lights are required by law to be working. Owners cannot continue replacing every year due to the manufacturers inadequate design. This impacts drivers with safety and on a legal level from law enforcement. There were no warning signals on my dash of this issue. Law enforcement has pulled me over for this issue and recommended speaking with the manufacturer.

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The sliding doors in my van are not functional. One side does not open at all which is a safety hazard for my children/other passengers to be able to get out of the back seat if an accident occurred. The other side does not lock so it is a safety concern too because someone could enter my vehicle without my knowledge. I would like these fixed so that I can feel safe in my van.

I’m having the same issues as other Dodge journeys from earlier models that had the recall on the engine for the Rocker arms, lifters, and camshaft. Almost causing me to have an accident inside the highway due to my car, reducing speed from 65 To 15 mph on the expressway as well my vehicle Starting to shake very badly. Second issue is The same problem with earlier models, using the same engine and transmission recall, I’m having the same issues, and unfortunately, my car states that has no open recalls when my car has the same engine and transmission then the earlier model with the recall As I was reading on the web, they are some 2016 Dodge journeys with the same issues as earlier models that are not recalled as of yet

The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.