DODGE Complaints

This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.

uConnect system (stereo/radio) is ghost touching and is impairing my driving as it’ll automatically blast my A/C or heat , or worse calls people in my contacts list who I wouldn’t call.. causing me to worry more about my stereo/phone more than driving. It turns my heat up on high as well as my heated seat in the 100 degree weather. Changes my radio stations at a rapid rate and removes my backup camera and other features while I am driving.

Van stalls while driving it has happened serval times and getting worse. I have had it to mechanic they can not figure out what's wrong. Two of these incidents of this van stalling while driving almost caused me to get hit. Am scared now to even drive it I have my grandbabies with me quit a bit and refuse to take chances with them. Something needs to be done. Dodge needs to FIX this issue.

The contact owned a 2015 Dodge Journey. The contact stated that while driving at approximately 45 MPH, she observed a burning odor and the vehicle then stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road where she observed smoke and flames from the engine compartment. An unknown driver stopped and used an extinguisher to extinguish the fire but the flames grew too large. The fire department extinguished the fire. A police report was filed. There were no other damages. The vehicle was towed to a lot where it was deemed inoperable. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Dodge Viper. The contact stated while driving 45 MPH, there was a knocking sound coming from the engine compartment. The vehicle was parked and then towed to a dealer where it was diagnosed that the engine needed to be replaced due to failure of the rod bearing in cylinder #3. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

My radio screen went bad and it’s killing my battery when the car is off but the screen still works. Also it won’t play music on my speakers due to the screen messing. The screen is also affecting my speakers and everything obviously and I seen there was a recall on the cars radios

I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

The DRL on these models seem to stop working within 3-4 years. I have only one working on the vehicle currently. Dealer is stating the light cost is $1000 plus install to fix. Apparently it’s a “known” issue by FCA. The safety concern is that when people first see it they have told me they thought I was a motorcycle. As only one DRL is working. The whole headlight should not have to be replaced in these as it is only the DRL that is bad. How do they expect people to pay for this.

Rear differential locked up while driving at approximately 30 mph, causing the vehicle to come to a stop and unable to move. Luckily the failure happened on a road with little traffic so no accident occurred and other drivers were not put at risk. There were no warning lamps, messages, or other symptoms prior to failure. Inspection revealed broken gears and pins in the rear differential. There was a recall (P77) for this model year truck for what appears to be the same problem. The recall repair work was performed in 2019 and the truck has been driven approximately 20,000 miles since the repair. The FCA recall line told me to have the truck towed to a dealer to get a diagnosis and repair estimate, but after the tow was complete the recall line said since more than 2 years had passed since the recall repair work, the repair warranty had expired and nothing would be covered, regardless of diagnosis. The broken parts are still available for review if needed.