DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 DODGE CHARGER- Gold River, CA
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE JOURNEY- Brighton, CO
The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 DODGE CHARGER- Longwood, FL
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when the part was available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 DODGE GRAND CARAVAN- Charlotte, NC
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
Source: NHTSA WEB SITE -
2021 DODGE DURANGO- Sacramento, CA
The driver's side Daytime Running Lights (DRL) no longer operate. It is available for inspection. DRL have become a regular safety feature to improve visibility in daylight hours. I have not taken it to a dealer, as I do not want to be charged hundreds of dollars in "labor" for them to tell me it doesn't work. I have done research online in Forums and on YouTube, and have confirmed that there are numerous people with the same year, make and model who's driver's side DRL have stopped working just before or just after the 36,000/3 years. For example, my car has 46,000 miles on it when the DRL stopped working. Other's on the Forums who have had their vehicle inspected by the dealerships have confirmed that the entire light assembly needs to be replaced, at a cost of $1300, not including labor. There were no warning lamps or indications that the light went out, I saw my reflection in another car that was in front of me. There is no reason for an LED DRL to go bad after less than years and/or 46,000 miles and the owner then expected to buy a replacement part that costs $1300.
Source: NHTSA WEB SITE -
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2013 DODGE DART- Fort Walton Beach, FL
On January 1, 2024 I was getting in my car to go to work. My car would not shift into drive, or reverse. It said "gear not available" After about 30 minutes, it finally went into drive. While driving to work, my car shifting into neutral on it's own. I took my car to a local transmission shop where they said it was the dual clutch that needed to be replaced. SO it was replaced. The issue still persisted and they said it was the hydraulic actuator. I took it to my local Dodge dealership where they said it the TCM needed replaced. So that was replaced. They are now saying it is the hydraulic actuator and odd shift actuator. My car is still at the local Dodge dealership because I can not afford the extra $8000 to fix it. I had no codes show up before January 1, 2024. I have reached out to Dodge and Stellantis about all of the issues and trying to receive financial help. There were recalls in 2015-2016 for the TCM.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- Easton, KS
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Source: NHTSA WEB SITE -
2015 DODGE CHALLENGER- Vidor, TX
Passenger seat sliding mechanism not locking / latching properly. When coming to a stop the passenger seat will slide forward, sometimes an inch or two but sometimes further. This is a very well know issue I have discovered across multiple internet message boards and is due to inadequate slide bearings, and has been ongoing for years.
Source: NHTSA WEB SITE -
1993 DODGE GRAND CARAVAN- Manhattan, KS
The contact owns a 1993 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle with the brake pedal depressed, the brake pedal required excessive effort to bring the vehicle to a complete stop. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake actuator piston assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 96V099000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 DODGE JOURNEY- Bolingbrook, IL
I have had my car repaired a couple of time for the same issue, and both mechanics have told me that there is a recall on my cylinder 2 engine and the manufacturer was not saying anything which is causing the check engine light to come on and codes reading the same every single time: misfire, spark plugs and gaskets which have all been replaced twice in the 5 years of owning this car. The dealership won't help, if there is a recall or issue with my vehicles I need to know so I can transport my family and I safely back and forth. I see a lot of people complain about the same exact problem I'm facing currently. I'm probably out of about $5k maybe more.
Source: NHTSA WEB SITE