DODGE Complaints

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned on, whether parked or driving at various speeds, on several occasions, the brake lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor control and Hydraulic Control Unit needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 21,000.

When I fill my car with gasoline, it starts to putter and shuts off. I have replaced the fuel pump and fuel transfer unit over 4 times since I have owned this vehicle. I had the same issue with my Chrysler 300. It is very frustrating and cost full. I just dropped my car at the shop to be looked at again. I just had a fuel/transfer pump done less than a year ago

Water intrusion on Track Light started with small section becoming dim March 2023. Left license plate bulb/housing went out october 2023 with corrosion on plug. February 2024 entire hatch lighting out (track light + both license plate lights).

WIN module failure. When driving down the road/highway, the vehicle will turn off with no warning of any problems. The key can be removed while the vehicle is still running. The vehicle will start up with the key cranked diagonally but when released the vehicle dies making it more difficult to start the vehicle after it dies while driving down the road/highway. When a bump is hit in the road the key moves and the vehicle dies. We have spoken to the local Dodge dealership who confirmed that it is a WIN module issue while servicing the vehicle due to other recalls as well as several locksmiths.

The cars advanced safety system sensors malfunction. This leads to a variety of different outcomes. Sometimes we just see the warning lights telling us it’s not working, and other times the car has actually slammed on the brakes as it thought something was in front of it when there was nothing. We have taken it into the shop 3 times and it still has not been repaired. We have been told that there is no fix right now but should have an update to repair by the end of Q1 2024, but they can not guarantee. We have made it clear this is a safety issue and they refuse to acknowledge. They have even gone so far as to call our local dealership to see if they think it’s a safety issue. We have requested they buy back the vehicle and are told no to this point. Our safety has been put at risk because the sensors caused the vehicle to slam on the brakes at 80mph. While this time there was no one behind us if they would have been they would have rear ended us. To my knowledge this has not been reproduced by the dealer as they do not drive the vehicle long enough, but they have not denied the car could have done this. They have also acknowledged there is no repair available currently. The vehicle has been brought to the dealership 3 times for repair thus far. We are told they are not able to do anything further until this update releases and it might fix it. There are lights that come on showing it is not working properly. They do seem to come off and on. The lights come on in almost any weather other than cloudy weather. We have made several requests for Mopar to fix the vehicle or buy it back due to it being unsafe. They question us if it is actually a safety issue which is absurd. So the only solution they have for us is to drive the vehicle until the update comes out and hope it fixes the problem. Still no guarantee that it will fix it.

The contact owns a 2017 Dodge Durango. The contact stated that after a visual inspection of the vehicle, he became aware that the taillights were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight sealant, resulting in water leaking into the casing and short-circuiting the wiring. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.

The contact owns a 2013 Dodge Caravan. The contact stated that while his wife was driving 30 MPH, the headrest inadvertently deployed. The headrest struck the contact on the head. The driver sustained no injuries. Medical attention was not sought. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no warranty coverage on the vehicle. The failure mileage was approximately 150,000. The VIN was not available.

The air bag light and sound are going off without any collision or accident type. Just randomly started going off. Airbags have never been deployed and goes off with or without weight on the seats.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while his daughter's husband was driving at various speeds, the transmission failed to function as needed, causing the driver to stop several times. There was no warning light illuminated. Additionally, the contact stated that the vehicle stalled, was inoperable, and remained parked in the driveway. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was unknown.

The rear taillights are taking in water and causing the lights to go out. This appears to be a systemic issue with Dodge Durango's as based on the fact of the high number people indicating the same issue on Dodge Durango Facebook pages.