DODGE Complaints

View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 DODGE DURANGO
    - TIETON, WA

    BATTERY LIGHT CAME ON ON FRIDAY NIGHT. STARTED MY CAR SATURDAY MORNING TO LEAVE AND STARTED SMELLING AN AWFUL SMELL SO SHUT MY CAR OFF. I REPLACED MY BATTERY IN THE SAME SPOT MY CAR SAT (IN MY DRIVEWAY). MY HOOD WAS UP STILL AND THE ALTERNATOR WAS BURNING AND SMOKING. I SHUT THE CAR OFF. ON SUNDAY REPLACED THE ALTERNATOR. THOUGHT ALL WAS WELL. DROVE THE CAR 5 MILES DOWN THE ROAD AND THE BATTERY LIGHT CAME BACK ON. I PULLED OVER AT THE LOCAL STORE AND MY CAR WOULD NOT START AGAIN. TOOK THE NEW ALTERNATOR OUT AND TOOK IT DOWN TO WHERE I BOUGHT IT TO HAVE IT TESTED. IT TESTED GOOD. I REPLACED IT ANYWAYS. PUT THAT ALTERNATOR IN. STARTED CAR. BATTERY STILL NOT CHARGING WITH NEW ALTERNATOR IN. LIGHTS, WINDSHIELD WIPERS AND ALL CODES STARTED GOING CRAZY IN THE CAR. THEN CAR DIED AGAIN. MONDAY MORNING, REPLACED THE BRAND NEW BATTERY AGAIN. NOT CHARGING. TOOK CAR TO SHOP FOR DIAGNOSIS. ECM/PCM BAD AND NEEDS REPLACED. ALTERNATOR FRIED THE ECM/PCM. WHILE DOING RESEARCH FOUND RECALL T36. MY VIN DOES NOT FALL UNDER THIS RECALL. MY CAR IS THE SAME YEARS AND MODEL BUT MY VIN IS NOT. MY ALTERNATOR ALMOST STARTED ON FIRE ( WHICH THEY DO NOT SMOKE AND SHORT THINGS OUT) TYPICALLY UNLESS THEY HAVE ISSUES WHICH OBVIOUSLY THE MANIFACTURE KNOWS ABOUT. I BELIEVE THAT MY CAR SHOULD FALL UNDER THIS RECALL AND DODGE AND THE RECALL COMPANY DOES NOT WANT TO HELP OR HELP ME UNDERSTAND WHY IT WOULDNT. I UNDERSTAND THEY ARE JUST DOING THEIR JOB. PLEASE HELP ME GET MY VIN ON THIS RECALL AS MY BATTERY, ALTERNATOR AND ECM/PCM ALL HAVE AND NEED TO BE REPLACED DUE TO THE ALTERNATOR SHORTING OUT AND WOULD HAVE STARTED ON FIRE IF MY HOOD WOULD NOT HAVE BEEN UP AND ME WALKING IN FRONT OF MY CAR AND SEEING THE SMOKE COMING FROM THE ALTERNATOR. DODGE IS WAITING FOR THE PART TO COME IN NOW TO REPLACE THE ECM. THANKS FOR YOUR TIME.

    Source: NHTSA WEB SITE
  • 2011 DODGE RAM 1500
    - Hilo, HI

    The contact owns a 2011 Ram 1500. The contact stated that while driving at approximately 35 MPH, the rear pinion nut detached. The contact stated that the rear end of the vehicle was seized. The vehicle was towed to the residence. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under a recall. The failure mileage was approximately 195,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 DODGE CHALLENGER
    - Ronkonkoma, NY

    2015 Dodge Challenger- Consumer is writing in about the drive shaft on the vehicle. After visiting local repair man, consumer was told the vehicle is unsafe to drive. Consumer called Dodge and received "same old answer, we have no parts".

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 DODGE DURANGO
    - Castor, LA

    I was driving at 55 miles per hr and heard a snap.. pulled over and noticed that rear bushing were hanging on each side. 2 bolts that hold the bushings were broken on rear front

    Source: NHTSA WEB SITE
  • 2011 DODGE GRAND CARAVAN
    - South Bend, IN

    My Chrysler Van first started to experience strange electrical issues. Key FOB would not open doors, driver seat could not be adjusted without blowing a fuse, and finally it started to get almost impossible to start when the engine was cold in the morning. I took it to my trusted mechanic, and after running a diagnostic, he said they got over 300 message errors. However, since they were not a dealership, they were unable to repair my van. They said they had seen this issue before, and I needed to take it to a Chrysler dealership for repair. I took it to Chrysler, with the note from my mechanic about the 300 errors, and they said this was a WELL KNOW issue. They commented that I was lucky to be able to drive the van to their dealership, because most vans with this problem had to be towed in. They said my entire fuse box needed to be replaced, and the cost of the job would be over $1,100.00 dollars, BUT THE REAL ISSUE WOULD BE GETTING THE BOX IN THE FIRST PLACE! The service department mgr. said it took 1 customer over 9 months to have his van repaired because the part was unavailable. I placed my order on 3/28/23. As of today June 5, the part is not scheduled until June 23. In the meantime, along with the $1,100 repair, I am paying $160/month to rent a vehicle from my brother. Since this is a known issue, I believe Chrysler should have to pay: 1) $791.06 for the fuse box. 2) Half the labor costs for installation and programming - About $150. 3) Reimburse me for at least 3/4 of the cost of renting my brothers car. Having to wait MONTHS for a part that has been a problem for years is unacceptable for a major car manufacturer.

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - JUNIATA, NE

    So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.

    Source: NHTSA WEB SITE
  • 2020 DODGE JOURNEY
    - Jackson, TN

    My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it, they couldn’t give me a estimated time when they would be able to, I have been without a car to drive to and from work, school and my children’s dr appoints for 3 months now while still making my loan payments. I have called the manufacturer and they are going on week number 2 of the employee there helping me not being able to reach anyone via phone or email to respond on what to do, or even where to start.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - west seneca, NY

    Drivers side sliding door will not open. I am an automotive technician and i aware of the previous investigation into this issue that resulted in extended coverage on previous model 2015-2017 year Grand caravans and Town and countrys, but mnow im here with a 2018 Grand caravan, same defect,same part, not covered.This is a common safety issue and this specail coverage needs to be extended to cover up to 2020 model years as they all have the same common defect with inoperable door latches.

    Source: NHTSA WEB SITE
  • 2007 DODGE RAM 1500
    - Baytown, TX

    Drivers side low & high beam headlight doesnt work. Bulb tests good, ground confirmed good. No power to high or low beam. Passenger side operates properly.

    Source: NHTSA WEB SITE
  • 2009 DODGE CHARGER
    - Houston, TX

    The contact owned a 2009 Dodge Charger. The contact stated that upon having the vehicle inspected, she became aware of the NHTSA Campaign Number: 15V313000 (Air Bags) and 16V352000 (Air Bags) however, the contact then stated that while driving at an undisclosed speed, another vehicle illegally ran the red stop light and crashed into the front of the contact’s vehicle. The contact then stated that the frontal air bags exploded. The contact then stated that she sustained injury of metal fragments to the chest, abdomen, and stomach, burning to her left leg and right wrist that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 235,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE