DODGE Complaints

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds and coming to a complete stop, the vehicle would shut off. The check engine warning light was illuminated. The contact stated that the vehicle would restart, however, the vehicle would stall when driving from the complete stop at higher speed. The contact stated that he would shift into neutral (N) while at a complete stop and would then drive at approximately 15 MPH to prevent the vehicle from stalling. The vehicle was taken to two different independent mechanics who diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

While driving all electrical systems fail, warning lights flash on and off, power steering and brakes fail, all lights go out. If I do not pull over and turn the car off as soon as it starts, I will stall out in the middle of the road. This has been happening for months and every mechanic I take my car to states everything tests fine.

Strong smell of raw gas when fuel tank is 1/2 full(+). The smell is inside and outside the vehicle (mostly on driver's side near back door & wheel well) whether vehicle is running or not. The smell is just as strong outside as inside. When fuel level falls below 1/2 tank, the gas smell reduces. Removed rear seat, drivers side fuel tank cover have a crack in it. A puddle of gas was sitting on top of the fuel pump & a brown burn mark near the electrical plug. Google search: many complaints of fuel pump leakage. The fuel pump still works, it pumps/primes when the key is switched to the ACC position & the car cranks when pushed to turn on. The issue is fuel is leaking from the pump upward when tank is at or above 1/2 full. Tried to order new pump from local dealership (Northpoint Chrysler Dodge) who said it calls for a different part#, is out of stock with no expected date of availability, & is not available anywhere within their network. September 8th, went online to a site that provides OEM parts (World Parts Direct). They said the part was not available until September 23rd. Since they provided an availability date, I ordered the part & waited. The delivery arrived on the 29th. What arrived have a totally different part# with an electrical connector that must replace the factory connector. In order to install, the factory harness must be cut, spliced, soldered, & heat shrink a rubber sleeve to protect the soldered wires. I questioned the different part#, was told that is what their supplier sent, it is OEM, & should work. The new connector came with a diagram showing to switch the 2nd & 3rd pin from the factory connector into the new connector. The factory (+) & (-) pins are side-by-side, the new connector separates them. Fuel pump wiring is faulty, dangerous. Raw gas encountering electrical connectors is unsafe, can be explosive or deadly. Not inspected/repaired by dealer or mfg, no CEL, avail for inspection if needed. Let's not wait for someone to die for recall.

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the check engine warning light illuminated and the vehicle would shake while idling. The vehicle was initially taken to an independent mechanic where both the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was then taken to a dealer and the mechanic discovered that there was a misfire in cylinder #2 which had led to engine failure. The manufacturer was notified of the failure and the contact was informed that an investigation into the failure would be forthcoming. The vehicle was not repaired. The failure mileage was 99,924.

The backlighting on the instrument cluster is defective. Only a portion of the gauges are illuminated. Should this occur for the speedometer then driver will not have a way to determine vehicle speed during the nighttime hours.

My elderly mother drove into her bank ATM and put van in park. After finishing transaction, she proceeded to put van in drive mode. It would not go forward. She then had to put it into Reverse mode (which did work) and drive backwards, she ended up in the street with her hazard lights on. A police officer noticed she was in a predicament and instructed my mom to drive in reverse into the bank parking lot. If the officer would not have been there; it’s possible she would have been in a wreck with another vehicle or building/structure. She van was towed by tow truck to her house. We are currently trying to get the van to the dealer to find out what happened. I have seen that her current model year for her van, have been recalls due to similar situations.

The contact owns a 2005 Dodge Ram 1500. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact had received notification of NHTSA Campaign Number: 15V313000 (Air Bags) and the vehicle was repaired by the dealer. Despite the recall repair, the contact stated that the air bag warning light remained illuminated. Neither the dealer nor the manufacturer had offered any further assistance. The vehicle was not repaired. The failure mileage was approximately 135,000.

The contact owns a 2010 Dodge Ram 1500. The contact stated that while driving at an unknown speed, the vehicle was jerking as the check engine warning light illuminated. The vehicle was taken to a local dealer where the contact was informed that the oxygen sensors and transmission fluid needed to be replaced. The vehicle was not repaired, however, the contact attempted to replace the oxygen sensors himself. The failure reoccurred and the vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired and the proper oxygen sensors were replaced; however, the contact stated that when he drove over 45 MPH, all warning lights would illuminate on the instrument panel and that an abnormal noise was heard coming from the rear of the vehicle. The vehicle was then taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, during the repair the contact was informed that the rear differential had loose bolts and would also need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however the VIN was not available at the time of the call therefore a case could not be opened. The VIN was not available. The approximate failure mileage was 240,000.

THE Transmission Loses Hydraulic Pressure, THE Vehicle MAY Lose Motive Power, Increasing THE Risk OF A Crash.

The contact owns a 2015 Dodge Journey. The contact stated while driving approximately 15 MPH, the vehicle was jerking. The contact stated that the RPM’s increased; however, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The contact stated that the failure persisted and while coming to a stop at a red light, the vehicle was stalling. The contact pulled over and the vehicle lost motive power. The contact stated that the vehicle failed to restart. The vehicle was then towed to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed there was no recall associated with the VIN. The approximate failure mileage was 80,000.