DODGE Complaints

I am filing a safety complaint regarding my vehicle due to repeated mechanical failures that have caused it to become unreliable and unsafe. My vehicle has experienced ongoing issues despite multiple repair attempts. Most recently, the vehicle broke down again and left me stranded while I was transporting my mother to a critical cancer appointment and the 1st time had me stranded on the highway late at night. This situation created a serious safety concern, as we were left stuck in the vehicle without reliable transportation for the 3rd time. This is not an isolated incident. The vehicle has previously been in the repair shop for an extended period (over 50 days), for a separate issue that has been resolved. Despite these repeated failures and loss of use, the manufacturer, Stellantis, has declined a buyback request. I no longer feel safe operating this vehicle due to its unpredictability and repeated breakdowns. This poses a risk not only to myself and my passengers but potentially to others on the road. I am requesting that this issue be investigated as a potential safety defect.

Engine light came on, no warning. Took to garage to check diagnostic system, went through system, did some work and light went off. Week later, light back on..took back to garage - they documented all they saw within diagnostic system and sent me to dealer. There was no indication of failure, drove fine but dealer made appt. Did some research and found out this year/make/model had complete engine failure at low mileage. No recall ever made. 3.6L Pentastar V6. Dealer took apart manifold, ran compression test, intake/exhaust valves leaking, engine block flatness - had to replace engine block. No precipitation of this issue other than engine light. A complete engine failure without an accident, at low mileage and a known issue without a recall on a specific engine is quite concerning. I basically paid $14, 400 for a new engine where I could have bought a used Durango . My 2000 Durango had well over 100k miles when I donated to charity and purchased this 2015 in 2016 off lot as used with 22 miles on it. I am not sure how to reconcile this damage and out-of-pocket expense for a known issue when no recall was made. Did I buy a lemon? Given the same engine was put back in, will I have to replace again in another 50k miles? I feel like I am due some type of refund given this problem is a known problem but no recall was issued. Thankfully it did not overheat, blow the engine while driving or cause an accident given this issue was a ticking time bomb.

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

The contact owns a 2007 Dodge Ram 2500. The contact stated that it was difficult to shift the gear shifter out of park(P). The vehicle was taken to a dealer, where it was discovered that the vehicle could be shifted out of park(P) without depressing the brake pedal. The contact was informed that the brake transmission shift interlock (BTSI) had failed. The contact researched the failure and stated that millions of similar vehicles were included in a recall for the BTSI; however, the year and VIN were not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,242.

The rear racetrack light on the lift gate, right side leaks when it rains, car wash, snow and has shorted out part of the light strip.

Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on the wipers my screens including the dash and entertainment go dark and barely visible.

We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the Totally Integrated Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Severe rust under the car on frame and rear wheel wells. Looks likely unsafe to drive

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.