DODGE Complaints

THE DURANGO'S REAR RACE TRACK TAIL LIGHT ASSEMBLE FILLS WITH WATER CAUSING A SHORT. VEHICLE HAS FAILED A PA SAFETY INSPECTION DUE TO THE HAZARD.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES THAT PROGRESSED. THE INTERNAL AND EXTERNAL LIGHTING FLICKERED AND VARIOUS WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE PUSH TO START BUTTON WAS APPLIED, THE VEHICLE SHUT OFF AND, AT TIMES, WOULD NOT RESTART. THE DEALER (PERRIS VALLEY CHRYSLER DODGE JEEP RAM, 707-A E 4TH ST, PERRIS, CA 92570, (951) 657-7371) DID NOT VERIFY IF THE VEHICLE HAD A 160, 180, OR 220 AMP ALTERNATOR IN RELATION TO NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS EXCLUDED FROM THE RECALLS. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE DEALER REPLACE THE PART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

HVAC SYSTEM HAS PROBLEMS. DRIVER SIDE BLOWS HOT AIR BUT PASSENGER SIDE BLOWS COLD AIR. THERE IS A LOT OF CLICKING BEHIND THE GLOVE BOX. I HAVE REPLACED THE ACTUATOR ONCE ALREADY. IT DID NOT FIX THE HEAT AND COLD ISSUE. THE PASSENGER SIDE BLOWING COLD AIR CAUSES THE WINDSHIELD TO FOG UP AND THE PASSENGER WINDOW TO FOG UP. BECOMES A SAFETY HAZARD TO DRIVE. THIS HAPPENS WHILE DRIVING IN TOWN, ON THE HIGHWAY, EVERYWHERE.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE DEALER (OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE, 2406 CRAIN HWY, BOWIE, MD 20176) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED NO ADDITIONAL ACTION REQUIRED AS BOTH "RECALL" CONCERNS HAVE BEEN CORRECTED BY A DEALER (DODGE) PER CHRYSLER'S APPROVAL. 1)9-5-18 T79 SAFETY RECALL 2) 8-1-18 V04 FRAME BRACKET. UPDATED 10/19/18*JB

THERE WAS A BURNING SMELL & SMOKE COMING FROM MY CAR. AFTER I TURNED THE CAR OFF IT WENT COMPLETELY DEAD. I HAD THE ALTERNATOR AND BATTERY REPLACED BY A LOCAL MECHANIC FOR $640. THE NEXT DAY THE CAR DIED ON ME AGAIN IN THE TURNING LANE OF A BUSY STREET AT 4PM. IT WOULD NOT TAKE A BOOST. I HAD TO WAIT 2 HOURS TO HAVE MY CAR TOWED TO A DODGE DEALER. THE ALTERNATOR WAS REPLACED AGAIN WITH A RECALL ALTERNATOR BUT IT WAS FOUND THE ALTERNATOR ALSO BURNED OUT THE PCM. I HAD TO PAY $700 TO HAVE THE PCM REPLACED. DODGE/CHRYSLER RECALL DEPT ASSURED ME I WOULD BE REIMBURSED FOR THE ALTERNATOR, BATTERY & PCM. IT HAS BEEN 2.5 MONTHS & NO REIMBURSEMENT. I HAVE SUBMITTED RECEIPTS 3 TIMES BY EMAIL & FAX. THIS IS THE 2ND RECALL ISSUE I HAVE HAD WITH THIS CAR. IN 2015 THE TPM & BATTERY WERE REPLACED. I WAS NOTIFIED BY PHONE OF A SUN VISOR LIGHT RECALL BY A LOCAL DODGE SERVICE CENTER IN MARCH BUT I WAS NOT NOTIFIED OF ANY OF THE MAJOR RECALLS WITH THE TPM, ALTERNATOR OR BRAKE BOOSTER.

THIS VEHICLE'S ENGINE WILL STALL MULTIPLE TIMES AFTER THE FUEL TANK HAS BEEN FILLED TO CAPACITY. THE STALLS OCCUR WHILE IDLING, AND/OR WHEN DRIVING AND THEY CAN HAPPEN WITHOUT WARNING WHILE IN THE MIDDLE OF TRAFFIC OR IN THE MIDDLE OF A TURN. THIS IS A WELL DOCUMENTED PROBLEM WITHIN ONLINE FORUMS (INCLUDING YOUTUBE) REGARDING THIS MODEL OF VEHICLE. THIS A DANGEROUS PROBLEM. I ONCE STALLED AND WAS NEARLY INVOLVED IN A REAR-END COLLISION WHILE TRYING TO MERGE ONTO THE FREEWAY IN THIS CAR.

WHILE HAVING MY CRUISE CONTROL ON I PASSED A SEMI GOING UPHILL. AS SOON AS I GOT AROUND IT AND BACK INTO THE RIGHT LANE IT LOST SPEED SIGNIFICANTLY. I PULLED ONTO THE SHOULDER AND STOPPED. AFTER ABOUT 30 SECONDS I PULLED BACK ONTO THE HIGHWAY AND BUILT UP MY SPEED AGAIN. ABOUT 10-20 MINUTES LATER THE EXACT SAME THING HAPPENED AGAIN. I DID NOT FEEL SAFE PASSING ANYMORE VEHICLES. I CONTINUED ON HOME WHICH WAS 2 1/2 HOURS AWAY. JUST 1 MILE BEFORE GETTING HOME MY ENGINE LIGHT CAME ON. ALL THIS HAPPENED ON SUNDAY JULY 22 ABOUT 1 PM. WE HAD JUST PURCHASED THIS DODGE ON JULY 17, 2017. MONDAY I WENT TO THE DEALERSHIP WHERE WE HAD PURCHASED IT. THEY TOLD ME THAT THERE WAS A RECALL ON THE CRUISE CONTROL. WHEN I LOOKED UP ANY RECALLS IT DOESN'T SHOW ANY. IS MY DEALER LYING TO ME? ARE THEY HIDING SOMETHING I SHOULD KNOW ABOUT?

THE TIPM HAS CAUSED MY VEHICLE TO STALL. MY WINDOW WIPERS COME ON AUTOMATICALLY AND THE FUEL GAUGE HAS GONE DOWN TO NO FUEL EVEN WHEN THERE IS FUEL IN THERE. ALL THE DASH LIGHTS COME ON IN THE VEHICLE WHILE IN MOTION. HORN IS HONKING AS WELL AS ALARM ALL WHILE DRIVING. HAZARDS LIGHTS AS WELL.

ONCE AGAIN IM DRIVING TO WORK ON 7/30/18 AS I GO TO GET OFF MY EXIT MY TRUCK SHUTS OFF AND ALMOST GOT STRUCK BY A TRACTOR TRAILOR. THERE IS A RECALL FOR THIS APPRANTLY MY TRUCK ISNT ON IT BUT ITS DOING EXACTLY WHAT THE RECALL EXPLAINED. THIS TIME I WAS LUCKY THAT THE TRUCK DRIVER WASNT FOLLOWING TO CLOSE OR I PROBLY WOULDNT BE HERE TO TYPE THIS PROBLEM, I HOPE YOU GUYS CAN TAKE THE TIME OUT AND HELP ME WITH THIS SITUATION BEFORE IT BECOMES A BIG PROBLEM WHERE AS I MIGHT DIE DUE TO NOTHING IS BEING DONE. THANK YOU IN ADVANCE FOR TAKING THE TIME OUT TO READ MY EMAIL.

MY 2010 DODGE JOURNEY SXT IS EXPERIENCING MAJOR ELECTRICAL PROBLEMS DUE TO THE HORN HONKING ON IT'S OWN AS IF IT WERE POSSESSED! IT OCCURS WHILE DRIVING AS WELL AS WHEN PARKED OVERNIGHT. I HAD IT SERVICED SEVERAL MONTHS AGO WHEN PROBLEM STARTED AND DEALER CHANGED CLOCK SPRING STATING IT WAS FIXED. WELL THE PROBLEM REOCCURED AND NOW IT HAS DRAINED THE BATTERY COMPLETELY DEAD SEVERAL TIME TO THE POINT OF NEEDING A NEW BATTERY. AFTER JUMP STARTING CAR AND LEAVING IT IDLE FOR 30 MIN. TO CHARGE SYSTEM I TRIED TO DRIVE IT IN FOR SERVICE BUT THE CAR WOULDN'T SHIFT CORRECTLY, MAKING IT IMPOSSIBLE TO DRIVE TO SERVICE STATION. THIS IS A DANGEROUS PROBLEM THAT I HAVE NEVER EXPERIENCED WITH ANY OTHER VEHICLE I'VE OWNED. THIS IS ALSO A COMMON OCCURRENCE AMONG THOUSANDS OF DODGE JOURNEY OWNERS FOUND ON INTERNET TECH ASSIST SIGHTS. THE DODGE MANUFACTURER SERVICE REP. ADVISED ME TO FILE A COMPLAINT DUE TO EXTENDED COVERAGE BEING OUT OF DATE. PLEASE ADVISE ON WHAT MY LEGAL OPTIONS ARE HERE IN NEW YORK.