DODGE Complaints

STEERING SUDDENLY STOPPED WORKING. TOOK TO DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP WAS OUT. A FEW DAYS LATER THEY CALLED (CAR WAS STILL AT THE SHOP) AND SAID THAT THE PUMP GOING OUT CAUSED A RUPTURE IN THE RACK AND PINION.

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB

TL* THE CONTACT OWNS A 1995 DODGE DAKOTA EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: 215/75R/15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED MODERATE TIRE SEPARATION ON THE SIDEWALLS OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 4,263. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.

"TAKATA RECALL" I GOT A LETTER FOR A SAFETY RECALL ON MY 2014 DODGE AVENGER SXT FOR SAFETY RECALL #61/ NHTSA 16V-668 - OCCUPANT RESTRAINT CONTROLLER. EVERYTHING WAS GOING FINE UNTIL JUNE 1ST WHEN ALL SUDDEN WHEN DRIVING MY AIR BAG ICON WOULD FLASH ON AND OFF. TRIED BRING IT BACK TO LOCAL DEALERSHIP THAT HAD FIXED THE RECALL SAYING SOMETHING WAS WRONG AND THAT I HAD JUST BROUGHT THE CAR IN NOT LONG AGO FOR A RECALL. THEY LOOKED IT UP AND SEEN THAT I WAS JUST IN BUT WOULDN'T JUST LOOK AT CAR FOR THE ISSUE.

AS I WAS DRIVING DOWN THE ROAD A CITY STREET. I WAS STOPPED AT A RED LIGHT, THE LIGHT TURNED GREEN AND THE AIRBAG EXPLODED. IN THE STEERING COLUMN...MY RIGHT FOREARM WAS BURNT AND MY RIGHT EAR HAS SOME DAMAGE AS FAR AS HEARING.... I HAVE CONTACTED DODGE ON 5/31/18, 6/1/18, 6/4/18, 6/5/18, 6/6/18 AND FINALLY ON 6/8/18 SOMEONE CONTACTED ME BACK. I HAD MY 5 YEAR OLD SON IN THE CAR WITH ME....WE COULD HAVE BEEN HURT IF WE HADN'T JUST TURNED FROM THE RED LIGHT.... I FEEL THAT DODGE IS NOT TAKING THIS MATTER SERIOUSLY. I HAVE PICTURES ON MY PHONE THAT I COULD SEND IF NEEDED TOO. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HAS AN ELECTRICAL SHORT MAKING THE EMERGENCY BRAKE LIGHT GO ON AND OFF AND A FEW OTHER ELECTRICAL THINGS

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN POLK FORD, 4320 N INTERSTATE 35, GAINESVILLE, TX 76240, (940) 668-8770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS VEHICLE HAD A SAFETY RECALL OF S61. WORK WAS PERFORMED AND THEN AUR BAG LIGHT AND SIGNAL CAME ON. WE NEED HELP GETTING THIS FIXED. THIS LIGHT AND AIR BAG SIGNAL TURNED ON IMMEDIATELY WHILE EXITING THE DODGE DEALERSHIP. I HAVE 2 WITNESS STATING LIGHT WAS NOT ON NOR WARNING ALARM. COULD THIS MODULE HAVE A DEFECT.

THE TRUNK GOES CRAZY POPPING OPEN OVER AND OVER AND THE ONLY WAY TO CLOSE IT AND TO KEEP IT SHUT IS TO HAVE YOUR CAR IN DRIVE OR REVERSE WITH THE EMERGENCY BRAKE SET WHICH IS NOT SAFE AT ALL ESPECIALLY WITH CHILDREN IN THE CAR!

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL TANK LEAKED WHEN ATTEMPTING TO TOP OFF THE FUEL TANK. IN ADDITION, THE VEHICLE STALLED OFTEN, WOULD NOT RESTART, AND THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO GETTLE DODGE RAM AND CHRYSLER (2323 TAMIAMI TRAIL, PUNTA GORDA, FL 33950, (941) 347-6706), BUT THE CAUSE OF THE FAILURE COULD NOT DE DETERMINED. HOWEVER, THE DEALER REPLACED AN UNKNOWN FUSE IN THE ENGINE AND THE VEHICLE RESTARTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 130,000.