DODGE Complaints

THE VEHICLE BECAME HARD TO CONTROL. TOOK IT TO GET LOOKED AT TO SEE WHY. IT WAS FOUND TO HAVE A RUSTED OUT ENGINE CRADLE. THE MECHANIC SAID THAT THE SWAY BAR MOUNT WAS RUSTED AND GONE. THE CRADLE SHOULD NOT HAVE RUSTED AND SHOULD HAVE A RECALL ON IT. IF NOT TO CALL THE MANUFACTURER AND SEE WHY AND IF THEY WOULD REPLACE IT. IT HAS ALSO HAPPEN TO OTHER MODELS OF DODGE CARS AND JEEPS THAT USE THIS SAME PART. IT IS UNSAFE AND MAY CAUSE AN ACCIDENT. THE DEALER SAID THEY EXTENDED THE WARRANTY BUT UNFORTUNATELY IT HAD EXPIRED FOR OUR CAR. THEY HAVE SENT ME NO NOTIFICATION THAT IT HAD THIS WARRANTY OR WE WOULD HAVE HAD IT FIXED BEFORE WE FOUND OUT ON OUR OWN. THIS WARRANTY SHOULD NOT EXPIRE AS THEY HAD USED FAULTY MATERIAL AND KNOW ALL ABOUT IT.

THE CAR TURNS OFF WHILE DRIVING. I CHANGED THE FUEL PUMP, THE SPARK PLUGS, GOT SOME NEW RELAYS I DID EVERYTHING AND NOT EVEN A DEALER KNOWS WHY IT'S DOING THAT.

CHECK ENGINE LIGHT CAME ON,FOLLOWED BY " THROTTLE CONTROL SENSOR " TRUCK ALMOST STALLED , THEN SEEMED SLUGGISH . DEALERSHIP REPLACED ACCELERATOR RELATED SENSOR. 2 WEEKS LATER, SAME THING HAPPENED, SAME LOCATION, ONLY THIS TIME, AFTER ALMOST STALLING, TRUCK HAD LITTLE POWER. TAKING A RIGHT TURN AT THE NEXT STREET I HAD MY FOOT ON THE BRAKE, WHEN L TOOK MY FOOT OFF THE BRAKE, THE TRUCK ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL, CREATING A DANGEROUS SITUATION. TRUCK WAS TOWED TO DEALERSHIP, WHERE THEY ARE EXAMINING THE WIRE HARNESS FOR A SHORT. I DON'T KNOW IF I WILL FEEL SAFE OPERATING THIS VEHICLE AGAIN.

IN MY DRIVEWAY PUT CAR INTO PARK AND OPENED THE DOOR TO GET OUT AND GO CLOSE THE GARAGE DOOR FROM INSIDE THE GARAGE. CAR WAS IN PARK AND STATIONARY. STARTED WALKING TO THE GARAGE AND NOTICED CAR STARTED MOVING FORWARD. OPENED THE DOOR AND JUMPED IN THE CAR TO STOP IT. DID NOT GET INTO CAR IN TIME AND CAR RAN INTO THE GARAGE WITH THE FRONT DRIVER SIDE OF CAR. CAR HAS SCRATCHES, DENTS, AND PAINT CHIPPING AND PEELING. FROM HITTING GARAGE. GARAGE WAS PUSHED BACK AT IMPACT SITE BY ABOUT 2 OR 3 INCHES.

FRAME WHERE LOWER CONTROL ARM BOLTS ON RUSTED THROUGH AND CRACKED. WHEEL ON FRONT DRIVER SIDE SUDDENLY LOST ALIGNMENT WHILE DRIVING STRAIGHT DOWN A ROAD IN LANSING. I'M LUCKY IT DIDN'T COME COMPLETELY OFF AS I WAS DRIVING AT 45 MPH DIRECTLY AFTER DRIVING AT SLOWER SPEEDS WITH MANY TURNS IN EAST LANSING.

MY DURANGO WAS SERVICED ON 2/23/2018 WITH REGULAR UPKEEP STUFF LIKE NEW BATTERY, OIL CHANGE, ECT. ABOUT A WEEK LATER, MY RPMS WOULD JUMP AND DROP WHILE ON THE HIGHWAY. ON 3/10/2018, I STARTED MY CAR AND DROVE A FEW BLOCKS AND IT DID JUST FINE, LATER THAT EVENING, I DROVE ABOUT 4 BLOCKS AND MY ENGINE DIED. NO CHECK ENGINE LIGHT, I WAS ABLE TO START RIGHT BACK UP AND MAKE IT ABOUT A BLOCK BEFORE IT DIED AGAIN, ABLE TO RESTART IT AND MAKE IT HOME BEFORE MY ENGINE DIED AGAIN. I TOOK IT TO THE SHOP AND THEY TOLD ME THAT NO CODES COULD BE PULLED AND THAT MY CAR WAS SHORTING OUT DUE TO MY RADIATOR AND WATER PUMP. WE REPLACED THOSE AND MY THERMOSTAT AND THEY SAID IT SHOULD BE FINE. DROVE THE CAR ABOUT 15 MILES OR LESS AND IT DIED AGAIN. SO I TOOK IT TO THE NEXT SHOP AND THEY COULD NOT TELL ME ANYTHING BECAUSE IT NEVER DIED OR ACTED UP IN THEIR CARE. SO THEY TOLD ME TO DRIVE IT UNTIL IT DOES IT AGAIN. THE [XXX] THING DIED TWO BLOCKS AWAY FROM THE SHOP. THE GUYS AT THE SHOP TOLD ME TO GO FILL UP MY GAS TANK AND PUT FUEL INJECTOR CLEANER IN IT. I DIDN'T HAVE ANY PROBLEMS MAKING IT HOME OR TO WORK THE NEXT DAY. I WAS HEADED TO LUNCH THE NEXT DAY AND IT DIES BEFORE I EVEN LEAVE THE WORK PARKING LOT. I DRIVE HOME AND IT DIES TWICE, ALL ABLE TO START RIGHT BACK UP. I LIVE MAYBE 5 MINUTES AWAY FROM MY JOB AND MY GAS TANK WENT FROM FULL TO HALF A TANK JUST BY GOING TO WORK AND HOME. TODAY, I LEFT WORK AND MADE IT A COUPLE OF BLOCKS FROM HOME WHEN IT DIED AND WOULD NOT START BACK UP!! I HAD TO TOW MY CAR HOME. THE DODGE HOUSE SAYS ITS 150.00 DOLLARS TO JUST PULL THE CAR INTO THEIR BAYS AND WHEN IT DOESN'T SHOW CODES OR THE ENGINE LIGHT IS NOT ON, THEY CAN NOT DO ANY THING FURTHER AND SEND ME ON MY WAY. THEY OBVIOUSLY HAVE A PROBLEM WITH THIS DEATH TRAP AND THEY NEED TO FIX IT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (8100 ANNAPOLIS RD, NEW CARROLLTON, MD) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

CAR STALLS RANDOMLY WHEN FUEL TANK IS FULL OR AFTER FILL UP. MAY STALL WITHOUT WARNING WHEN IN MOTION OR STATIONARY. THIS IS A KNOWN ISSUE WITH THIS MODEL AND SIMILAR MODELS. CAUSE IS A FAULTY FUEL TANK.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.