DODGE Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN RANDOMLY SOUNDED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626, (724) 468-4114) MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

THE TAILLIGHTS ON THIS MODEL ARE CALLED "RACETRACK" LIGHTING AS DEEMED BY DODGE. THESE LIGHTS ARE ALL LED AND RUN THE ENTIRE WIDTH OF THE VEHICLE. OVER TIME, IT APPEARS THAT THE MATERIAL USED TO CONSTRUCT THE ASSEMBLY DEVELOPS CRACKS. THE ASSEMBLY MAY ALSO ALLOW WATER TO ENTER THE UNIT AND POOL. EVENTUALLY, THIS WILL IMPACT THE LED COMPONENTS OF THE UNIT THEREBY RENDERING THE VEHICLE A SAFETY HAZARD AS THE TAILLIGHTS WILL NO LONGER BE AS EFFECTIVE AS DESIGNED DUE TO UNIT FAILURE.

2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

PURCHASED THE CAR ON 12/23, ON 1/20/18 MY WIFE WAS DRIVING, SHE PULLED BACK ON THE TURN SIGNAL LEVER TO ACTIVATE THE HIGH BEAM HEADLIGHTS AND THE TURN SIGNAL LEVER BROKE OFF IN HER HAND. I WAS TOLD BY CHRYSLER CORPORATE AND THE DEALERSHIP THAT THIS WOULDN'T BE COVERED UNDER WARRANTY. WHEN I CALLED ANOTHER DEALERSHIP TO INQUIRE ABOUT HAVING THE BROKEN PART REPLACED, I WAS TOLD THIS IS ON A NATIONAL BACK ORDER. I CALLED DODGEPARTSONLINE.NET TO SEE ABOUT PURCHASING THIS PART AND THEY SAID THAT THEY ARE SHOWING 26 BACK ORDERS FOR THIS PART. WHEN PERFORMING A GOOGLE SEARCH FOR THIS SAME INCIDENT, THERE ARE MULTIPLE REPORTED OCCURRENCES OF THE TURN SIGNAL LEVER BREAKING OFF. TO REBUT CHRYSLER'S RESPONSE, IF THIS PART ISN'T DEFECTIVE THEN WHY IS THERE A NATIONAL BACK ORDER WITH CHRYSLER FOR THE REPLACEMENT PART AND OTHER OWNERS REPORTING A SIMILAR INCIDENT WITH THE LEVER BREAKING OFF. I HAD TO UTILIZE AN EPOXY RESIN TO GLUE THE BROKEN PIECE BACK ONTO THE SHAFT SO I CAN OPERATE THE TURN SIGNALS BUT MY WINDSHIELD WIPERS ARE INOPERATIVE DUE TO THE RIBBON WIRE THAT CONTROLS THE WIPERS BROKE.

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND MADE IT IMPOSSIBLE TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 49,000.

WHILE DRIVING IN A PARKING LOT AT APROX 15 MPH DRIVERS SIDE HEAD REST EXPLODED SLAMMING INTO THE BACK OF MY HEAD CAUSING SOME PAIN . THIS STARTLED ME AND IF IN A DIFFERENT SCENERIO COULD HAVE CAUSED AN ACCIDENT. WHEN DEALER CONTACTED THEY STATED CLIPS COULD OF BROKEN, AND NOT COVERED BY THE WARRANTY.

TL* THE CONTACT OWNS A 2007 DODGE CALIBER. WHILE THE VEHICLE WAS STATIONARY, THE CROSSMEMBER BECAME RUSTED AND THE SUSPENSION AREA MADE A CLUNKING NOISE. GOODWIN BROTHERS AUTOMOBILE CO. IN NEW CASTLE, INDIANA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EXTENDED WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 213,000.

TL* THE CONTACT OWNS A 2015 DODGE DART. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR TO SPECIFY WHEN THE OIL WAS LOW. AS A RESULT, THE VEHICLE STALLED MORE THAN ONCE AND THE FAILURE WAS PROGRESSING INTERMITTENTLY. THE OWNER'S MANUAL HAD SPECIFIC GUIDELINES THAT WERE IN DIRECT CONFLICT WITH WHAT THE CONTACT WAS EXPERIENCING. THE DEALER (MCKAY'S DODGE CHRYSLER JEEP RAM FIAT, 2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 252-7170) PROVIDED AN OIL CHANGE, INDICATED THAT AN OIL CONSUMPTION TEST WAS NEEDED, AND STATED THAT THEY WOULD NEED TO CHECK THE OIL LEVELS EVERY 500 MILES. THE CONTACT FELT THAT THIS WAS NOT A PERMANENT SOLUTION AND WAS UNABLE TO DETERMINE WHEN THE LEVELS WERE LOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

WHEN BRAKING, BRAKES FEELS HARD AND REQUIRE SIGNIFICANTLY MORE FORCE TO ACTIVATE. A HISSING SOUND IS OCCURRING AND BRAKE FORCE WILL OFTEN NOT ENGAGE UNTIL HALFWAY INTO THE PETAL. THE ISSUE HAS BEEN RESOLVED BY MY MECHANIC, BUT ACCORDING TO HIM AND SOME RESEARCH I'VE DONE ONLINE, THIS SEEMS EXACTLY LIKE AN ISSUE WITH THE DODGE DART 2013 RECALL FOR THE SAME PART. AS TAKEN FROM DODGE'S SITE: THE BRAKE BOOSTER ON YOUR VEHICLE MAY EXPERIENCE ENGINE OIL MIGRATION FROM THE VACUUM PUMP, THROUGH THE VACUUM SUPPLY TUBE, AND INTO THE BRAKE BOOSTER. PROLONGED BRAKE BOOSTER DIAPHRAGM EXPOSURE TO ENGINE OIL COULD CAUSE THE DIAPHRAGM TO FAIL. THIS COULD LEAD TO A LOSS OF BRAKE BOOSTER ASSIST AND/OR AN AIR LEAKING SOUND. A LOSS OF BRAKE BOOSTER ASSIST COULD REQUIRE THE DRIVER TO APPLY ADDITIONAL BRAKE PEDAL FORCE TO STOP THE VEHICLE. THE LACK OF BRAKE BOOSTER ASSIST COULD CHANGE THE BRAKING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING. I'M PUTTING IN THIS COMPLAINT WITH THE HOPE TO AVOID OTHERS FROM ACCIDENTS AND ULTIMATELY TO HOPE TO GET A REFUND FROM THE SERVICE AND PARTS I HAD TO GET INTO MY CURRENT CAR. I RECOGNIZE THAT THE DOT IS NOT RESPONSIBLE FOR A REFUND BUT WOULD BE INSTRUMENTAL IN HAVING DODGE ISSUE A RECALL IF ENOUGH OTHER 2015 DODGE DART OWNERS COMPLAIN ABOUT THIS AS WELL. THANK YOU

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIVE STAR CHRYSLER DODGE JEEP RAM WARNER ROBINS AT (478) 412-4003 (LOCATED AT 2817 WATSON BLVD, WARNER ROBINS, GA 31093) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.