DODGE Complaints

HEADLIGHTS ARE NOT WORKING. WAS TOLD IT IS A FAILED TIPM. WAS HEADED HOME FROM THE STORE AT DUSK. TURNED THE LIGHT SWITCH AND NO LIGHTS. HAD TO DRIVE HOME WITH FLASHERS.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, THE ENGINE MISFIRED WHILE APPROACHING A STOP LIGHT. THE FAILURE INCREASED ONCE THE ENGINE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM IN PACIFIC, MO, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO SHINE BRIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO DRIVE SINCE THE HEADLIGHTS WERE VERY DIM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ULTIMATE CHRYSLER DODGE JEEP RAM, 2674 U.S. 62, MOUNTAIN HOME, AR 72653) AND THE CONTACT HAD TO PAY FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/16/18*JB

NHTSA RECALL 93E-034 AND CHRYSLER RECALL #605. I CONTACTED A DODGE DEALER IN CORDELE, GA AND HE SAID HE WAS NOT ABLE TO GET THE PART TO FIX THIS DANGEROUS RECALL ON MY TRUCK. IT IS MY UNDERSTANDING THAT THIS IS A SAFETY RECALL THAT DOES NOT EXPIRE. I NEED TO GET THIS RESOLVED. THE PART NUMBER I FOUND WAS C3906051. THIS WAS FROM THE OLD CHRYSLER RECALL NOTICE 605. I ALSO SEARCHED MOPAR PARTS AND COULD NOT FIND IT. SURELY THE PART IS AVAILABLE SINCE THIS IS A SAFETY RECALL. I CONTACTED DODGE CUSTOMER ASSISTANCE CENTER BY EMAIL AND THEIR RESPONSE WAS:>>WHEN IT COMES TO GETTING RECALLS OF THIS AGE COMPLETED IT DOES DEPEND ON IF THE PART IS STILL AVAILABLE, TO ATTEMPT TO LOCATE THE PART YOU WILL NEED TO WORK WITH A LOCAL FCA DEALERSHIP, AS THEY ARE IN THE BEST POSITION TO ASSIST. ALSO, IF YOU ARE AT ALL CONCERNED THERE IS AN ISSUE WITH YOUR TRUCK I DO SUGGEST BRINGING IT INTO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS, AS THEY ARE FACTORY TRAINED TO WORK ON OUR VEHICLES.<<<< THIS IS A POOR RESPONSE. THE PART IS NO LONGER MADE NEW SINCE IT WAS LAST USED IN 1993. HOWEVER THERE ARE PLENTY USED REBUILT ONES AVAILABLE. I TALKED TO TWO DEALERS AND THEY DO NOT HAVE THE PART AND ARE NOT HAVING ANY LUCK FINDING. I AM STILL IN TOUCH WITH THE ONE IN CORDELE AND HE IS LOOKING FOR THE PART. FIAT CHRYSLER SHOULD BE RESPONSIBLE NOT MY LOCAL DEALER FRO RESOLVING THIS. MY DODGE CUSTOMER ASSISTANCE CENTER REFERENCE NUMBER IS: 33027978 EMAIL CASE NUMBER: 3572678 SO FAR THE TRUCK IS FINE BUT IF OR WHEN THE THROTTLE BREAKS, THE TRUCK WILL RUN WIDE OPEN AND EVEN POSSIBLY NOT SHUTDOWN. I NEED THE TRUCK FIXED ASAP AS I CAN'T AFFORD TO KEEP IT OFF THE ROAD. A NEW RE-MANUFACTURED PUMP IS AROUND $1500 PLUS LABOR SO I CAN NOT AFFORD TO FIX IT MYSELF AND IT IS NOT MY PLACE TO SINCE IT IS A RECALL. THANKS

TL* THE CONTACT OWNS A 2006 DODGE SPRINTER 3500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS A RANDOM FAILURE IN WHICH A LIMP MODE OCCURRED AND CAUSED A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS COASTED TO MERCEDES-BENZ OF PALM SPRINGS (4095 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) WHO REPLACED THE EGR AND PROVIDED DIAGNOSTIC TESTING. THE FAILURE CONTINUED TO PROGRESS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE EGR AND ADDITIONAL PARTS. THE PART WAS REPLACED A THIRD TIME DUE TO THE FAILURE. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER RECALL (T21) AT HILLTOP CHRYSLER JEEP DODGE RAM (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806, (510) 243-6100). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE DAKOTA. THE CONTACT STATED THAT THE DEALER (CROWN CHRYSLER DODGE JEEP RAM GREENSBORO, 3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850) FAILED TO REMEDY BOTH RECALLS WITHIN A REASONABLE TIME FRAME. ONCE THE PART BECAME AVAILABLE, THE DEALER SCHEDULED AN APPOINTMENT TO REPLACE THE FRONT DRIVER AND PASSENGER SIDE AIR BAG INFLATORS. THE DEALER INDICATED THAT THEY REPLACED THE PART FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). FOR BOTH REPAIRS, THE REPAIR TIME FRAME EXCEEDED FOUR HOURS. THE DEALER INDICATED THAT THEY HAD TO REMOVE THE DASHBOARD, WHICH MAY BE DAMAGED, TO COMPLETE NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT MAY NEED TO REPLACE THE DASHBOARD TO RECEIVE THE FRONT PASSENGER AIR BAG INFLATOR; THEREFORE, THE DEALER TURNED OFF THE FUNCTION AND DID NOT REPLACE THE PART. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY TPIM IS BAD FOUND OUT AFTER GETTING MY ALTERNATOR, BATTERY, AND STARTER REPLACED. IT IS NOT SENDING SIGNAL TO MY FUEL PUMP.

PASSENGER-SIDE DEFROSTER/DEFOGGER BLOWS COLD AIR RENDERING VISIBILITY DURING INCLEMENT WEATHER, OR COLD SEASON. SEVERAL NEAR-MISS OCCURRENCES ON ROAD WAY DUE POOR VISIBILITY ON PASSENGER-SIDE WINDSHIELD AND PASSENGER-SIDE WINDOW. PASSENGER-SIDE HEAT INOPERABLE. REPLACED PASSENGER-SIDE BLEND DOOR ACTUATORS. FLUSHED HEATER CORE (TEMPORARY FIX), BUT REOCCURRING PROBLEM.

WIPERS STOP WORKING, THE LIGHTS WOULD NOT TURN OFF, AND THE BRAKE LIGHT COME AT RANDOM WHILE VEHICLE IN MOTION

I FILED A COMPLAINT IN REGARDS TO THE AIRBAGS ON MY 2007 DODGE RAM 1500. CHRYSLER CONTACTED ME TO TELL ME I NEEDED TO CALL MY LOCAL DODGE DEALERSHIP TO HAVE MY PASSENGER SIDE AIRBAG FIXED. I EXPLAINED TO THEM I HAVE ALREADY SPOKEN WITH THE DEALERS AND THEY KEEP TELLING ME I WILL BE ADDED TO A WAIT LIST WITH NO ANSWER AS TO HOW LONG IT WILL BE BEFORE THEY REACH MY NAME AND THAT I AM ALSO ON A WAIT LIST TO HAVE THE PART PUT IN ON MY DRIVERS SIDE AIRBACK WHICH I TOOK IN FOR A RECALL IN EARLY 2015! IT STILL HAS NOT BEEN FIXED. THEY EMAILED SAYING THEY TRIED TO CONTACT ME VIA PHONE AT A NUMBER WHICH IS INCORRECT. I HAVE GIVEN THEM MY CURRENT PHONE NUMBER ON MULTIPLE TIMES. I JUST GET THE RUN AROUND WHEN I TRY TO CALL THEM. I AM NOW GETTING EMAILS FROM THEM ABOUT THIS RECALL AS IF THEY ARE TRYING TO COVER THEIR ASSES BUT WHEN I CONTACT THE DEALERSHIP FOR REPAIRS ITS ALWAYS THE SAME RESPONSE AND THAT IS I WILL BE PUT ON A WAITLIST. THIS ISSUE IS A MAJOR SAFETY CONCERN AND I WOULD LIKE IT REMEDIED . I HAVE BEEN WAITING OVER TWO YEARS GOING ON THREE FOR THESE NEW PARTS TO BE INSTALLED.