DODGE Complaints

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN MADISONVILLE, TX WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING MY 2011 DODGE DURANGO TO THE STORE THE CHECK ENGINE AND BATTERY LIGHT APPEARED, I DROVE THE VEHICLE TO O'REILLY TO HAVE THEM TEST IT, IT SHOWED THE ALTERNATOR WAS BAD, I PURCHASED A NEW ALTERNATOR FROM THEM AND WITHIN 1/4 MILE OF LEAVING O'REILLY MY DASH LIGHTS STARTED FLASHING WINDSHIELD WIPERS STARTED GOING AND THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. SOME PASSER-BY'S HELPED PUSH MY CAR INTO A PARKING LOT WHERE MY HUSBAND MET ME AND INSTALLED THE NEW ALTERNATOR, STILL THE CAR WOULDN'T DO ANYTHING. HAD IT TOWED BACK TO THE HOUSE AND KEPT IT ON A CHARGER (ADVICE FROM THE TOW TRUCK DRIVER) AND STILL THE NEXT DAY NOTHING, MEANWHILE RESEARCHING THE PROBLEM ONLINE AND SAW THIS WAS A COMMON ISSUE AMONG DODGE DRIVERS. I CALLED DODGE AND THEY SAID MY PARTICULAR ALTERNATOR HAD NOT BEEN RECALLED AND THERE WAS NOTHING THEY COULD DO. THE CAR SAID KEY NOT DETECTED THE FOLLOWING MORNING AFTER BEING CHARGED ALL NIGHT. I THEN HAD IT TOWED TO A MECHANIC, THEY SAID THE PCM AND THE BATTERY WERE FRIED AND HAD TO TOW IT TO DODGE FOR THE NEW PCM. SO A NEW ALTERNATOR, NEW PCM AND BATTERY, THEN FINALLY MY CAR WAS RECALLED 8/2017. I WAS SENT A RECALL NOTICE STATING IF I HAD ALREADY HAD IT REPAIRED I WAS ELIGIBLE FOR REIMBURSEMENT AND TO SEND IN MY RECEIPTS AND I WOULD HAVE PAYMENT IN 60 DAYS. AT DAY 78 I CALLED THE FCA ASSISTANCE CENTER AND WAS TOLD THEY HAD EVERYTHING TO CALL BACK IN A WEEK, I CALLED BACK IN A WEEK THEY WANTED MORE DOCUMENTS WHICH I HAD ALREADY SENT, BUT UPLOADED AGAIN, I CALLED THEN EVERY OTHER DAY FOLLOWING UP JUST TO BE TOLD YESTERDAY MY REQUEST IS DENIED. THEY ARE SAYING THAT THERE IS NO PROOF THAT THE FAILED ALTERNATOR CAUSED THE PCM AND BATTERY TO FRY, SO THEY ARE NOT REIMBURSING ME FOR ANYTHING. I AM STILL WAITING FOR A MANAGER TO CALL ME BACK WISHFUL THINKING OUT $1779 FOR NOW

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN I RECEIVED A MESSAGE THAT STATED BLIND SPOT ALERT TEMPORARILY UNAVAILABLE AND MY BLIND-SPOT DETECTOR LIGHTS WILL NOT TURN OFF

TAKATA RECALL. THERE WAS A RECALL FOR THE YEAR AND MODEL OF MY TRUCK, BUT NOT MY VIN NUMBER.THE SAME EXACT PROBLEM THAT THE RECALL WAS MADE FOR IS WHAT GOING ON WITH MY TRUCK. I HAVE WENT TO THE DEALERSHIP AND THEY CONFIRMED THAT HAVE BROKEN BOLTS ON MY EXHAUST MANIFOLD GASKET, BUT IT IS NOT UNDER THE RECALL, BECAUSE MY VIN DOES NOT STATE IT. THE TRUCK HAS THE SAME PARTS AS ALL THE OTHER TRUCKS, BUT IS NOT CONSIDERED UNDER THE RECALL ALTHOUGH IT IS THE SAME PROBLEM AS THE OTHERS. THE DEFECT IS COSTING MAJOR MONEY ON MY BEHALF ON SOMETHING THAT IS OUT OF MY CONTROL AND SHOULD HAVE BEEN FIXED BY THE MANUFACTURE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE REVERSING THE VEHICLE, IT ACCELERATED ON ITS OWN FROM 15 TO 50 MPH. AS A RESULT, THE CONTACT'S VEHICLE STRUCK THREE OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

RIGHT OR LEFT HEADLIGHT GOS OUT AND ON WELL DRIVING. TIPM ???? WIRE HARNESS HAS BEEN REPLACED, DID NOT FIX

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE TWO DEALERS (ACADIANA DODGE CHRYSLER JEEP RAM FIAT, 1700 SW EVANGELINE THRUWAY, LAFAYETTE, LA 70508, (337) 232-7361) AND (COURTESY CHRYSLER DODGE JEEP RAM, 607 ENTERPRISE PKWY, BREAUX BRIDGE, LA 70517, (337) 394-6026) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS IS A BREIF SUMMARY. THERE'S MORE DETAILS CONCERNING THIS CAR THAT ROOM HERE DOESN'T PROVIDE. THE DUAL DRY CLUTCH SHIFTING FAILURES AND HILL START ASSIST ARE ADDRESSED HERE: THE CAR DOES NOT IMMEDIATELY MOVE FORWARD WHEN YOU APPLY THE THROTTLE IT CAN TAKE FROM 2-4 SECONDS TO GO FORWARD WHEN YOU STEP ON THE GAS. NOT 'TURBO LAG'. THAT ADDS TO THE TIME TO GO FORWARD. PULLING OUT INTO TRAFFIC OR CHANGING LANES CAN GET YOU KILLED BECAUSE IT DELAYS THROTTLE RESPONSE UNTIL THE COMPUTER DECIDES TO GO. SOMETIMES TURBO, SOMETIMES NOT AT THE SAME THROTTLE POSITION. WHEN COMING OFF THE BRAKES THEN PRESSING THE THROTTLE, DELAY AND SOMETIMES INAPPROPRIATE GEAR SELECTION CAUSES ERRATIC DRIVING BEHAVIOR. IN TURNS THE CAR COMES OUT OF GEAR ON ITS OWN WITH NO INDICATION. STEP ON THE GAS AND THE ENGINE REVS HIGH IN NEUTRAL. NOW IT'S COASTING THROUGH THE TURN BEFORE IT WILL ENGAGE IN [A] GEAR. YOU CAN SELDOM 'DRIVE THROUGH A TURN'. THIS HAPPENS AROUND A NORMAL STREET CORNERS, AND IN SWEEPING TURNS WHEN YOU'RE TRAVELING AT 40 MPH OUT OF GEAR. ENGAGING GEARS AT THIS POINT IS UNPREDICTABLE AS TO WHICH GEAR THE CAR WILL SELECT. THE 'HILL START ASSIST' (HSA) BRAKING PROGRAM; WHEN STOPPED POINTING UPHILL, THIS 'FEATURE' IS INTENDED TO HOLD THE BRAKES ON FOR 3 SECONDS PREVENTING THE CAR FROM ROLLING BACKWARDS WHEN YOU MOVE YOUR FOOT FROM THE BRAKE PEDDLE TO THE GAS PEDDLE. IF THE HSA FAILS YOU HAVE NO CONTROL OVER WHEN, OR IF, THE CLUTCH ENGAGES INTO GEAR. THE HSA PROGRAM IN THIS CAR RANDOMLY FAILS TO HOLD ON A HILL. WHEN THIS HAPPENS THE DDC ALSO FAILS TO ENGAGE IN GEAR. THE CAR TOTALLY FAILS TO MOVE FORWARD AND ROLLS BACKWARDS REVVING IN NEUTRAL TOWARD THE CARS COMING UP BEHIND YOU. YOU HAVE PRESSED THE GAS TO GO FORWARD AND NOW YOU'RE GOING BACKWARD REVVING IN NEUTRAL. I NOW REFUSE TO DRIVE THIS CAR. IT WILL SIT UNUSED UNTIL RESOLUTION OF THIS ISSUE. THIS CAR NEEDS TO BE CRUSHED. *JS

BRAKE ENGAGES. ENGINE: NOT ACCELERATING, STRANGE SOUND. JUST PURSHACED THE CAR 1 MONTH AGO