DODGE Complaints

MY ALTERNATOR SHORT CIRCUITED AND SMOLDERED IN THE MIDDLE OF A BUSY STREET WITH MY 3 YR OLD IN THE CAR. I WAS ABLE TO GET MY SON AND I OUT OF THE CAR LUCKILY. AFTER GETTING IT TOWED TO A MECHANIC IT WAS REPLACED FOR OVER $1100! HOWEVER, MY ON-BOARD COMPUTER MAY HAVE POTENTIALLY FRIED AS WELL SO IT IS CURRENTLY AT A CHRYSLER/DODGE DEALER. AFTER RESEARCHING I FOUND THE ALTERNATOR WAS RECALLED. I SPOKE WITH THE DEALER'S SERVICE AND THEY STATED THAT I SHOULD RECEIVE SOMETHING IN THE MAIL ABOUT THE RECALL "ANY DAY" SINCE I NEVER DID. I WAS TOLD I WOULD HAVE TO PAY UPFRONT FOR THE REPAIRS AS WELL AND WOULD BE REIMBURSED "IN ABOUT A MONTH OR SO." THIS RECALL WAS ON 6/9/17. IT IS DECEMBER! THERE IS STILL NO REMEDY FOR THIS AS STATED BY MY DEALER AS THEY SAID "PARTS FOR THIS RECALL WON'T BE AVAILABLE UNTIL AFTER THE 1ST OF THE YEAR." THIS IS NEGLECT AND LAZINESS ON THE PART OF EITHER THE DEAL OR CHRYSLER AS A WHOLE! IF MY SON AND I WERE ON THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT OR EVEN WORSE! HOW, AFTER 6 MONTHS, IS THERE NOT PARTS AVAILABLE FOR THIS MAJOR RECALL?!?!?!?!

MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!

MY WIFE AND I WERE DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED. WHEN IT DEPLOYED IT HIT HER IN THE BACK OF THE HEAD AND GAVE HER WHIPLASH. I RESEARCHED IT ONLINE AND IT APPEARS THAT THIS IS A COMMON PROBLEM WITH DODGE VEHICLES. I ATTEMPTED TO RESET THE SPRING LOADED ACTIVE HEADREST TO DISCOVER THAT THE REASON IT HAD DEPLOYED IS BECAUSE THE PLASTIC RETAINING PIN RECEIVER WAS BROKEN. I HAVE ATTEMPTED TO CONTACT DODGE (CASE#32447405) WITH NO RESOLVE. I FEEL LIKE THE HEADREST SHOULD CERTAINLY BE RECALLED. IF AN OLDER PERSON HAD BEEN HIT IN THE HEAD OR IF IT WERE ON THE DRIVERS SIDE OF THE VEHICLE IT MAY HAVE CAUSED SERIOUS INJURY, A CRASH, OR DEATH. I CAN EMAIL PHOTOS UPON YOUR REQUEST. YOUR PURSUIT OF THIS MATTER WOULD BE GREATLY APPRECIATED.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE ENGINE SHUT OFF AND ALL POWER WAS LOST WITHOUT WARNING. THE CONTACT BUMPED THE KEY AND THE VEHICLE RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT FAILURE. THE VEHICLE WAS TOWED TO SCRANTON DODGE CHRYSLER JEEP RAM (1146 WYOMING AVE, SCRANTON, PA 18509 (570) 344-1261) WHERE IT WAS DIAGNOSED WITH AN IGNITION SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT UPDATED 9/18/18*JB

ABS FOUND FLASHING CODE 7,PERFORMEDPPT, FOUND MODULE BAD.( CHECK SAFETY RECALL F05) WHEN PERFORMING RECALL A/T MANUAL VALVE , FOUND DISCOLORATION IN TRANSMISSION FLUID POSSIBLE COOLER RESTRICTION IS A MAJOR FACTOR IN CONDITION .. TECH TOLD THIS CUSTOMER THIS IS A MAJOR PROBLEM WITH THIS TRANSMISSION TRUCK ONLY HAS 75000 ACTUAL MILE...

MY CAR HAS A VERY BAD HESITATION UPON ACCELERATION AND SHUTTERS WHEN THE PEDAL IS TO THE FLOOR. THE CODE I'M GETTING IS A DEALER PART ONLY AND I'VE FOUND THAT 4 OUT OF FIVE DODGE DURANGO OR CHRYSLER ASPEN HAVE HAD THIS ISSUE. THIS HAS BEEN A VERY EXPENSIVE TRIAL AND ERROR PROCESS. MY SISTER WHO OWNS A 2008 ASPEN JUST REPLACED THE SAME PART I NEED TO REPLACE FOR ALMOST 1,000 DOLLARS AND THAT'S NOT THE ONLY TIME I'VE HEARD OF THIS COMMON ISSUE WITH THE SOLENOIDS FROM THIS HEMI ENGINE. IT'S NOT ALLOWS ALL CYLINDERS TO WORK BECAUSE THIS FAULTY PART IS MALFUNCTIONING. PLEASE RECALL THIS PART SO I'M SURE 75% OF THE OWNERS CAN FINALLY HAVE A RELIABLE VEHICLE AND NOT GET STRANDED LIKE OTHERS I'M SURE THAT HAVE HAD THIS ISSUE.

1 YEAR AGO PASSENGER SIDE BEGAN BLOWING COOL AIR, NOW ONLY BLOWS COLD AIR. DRIVERS SIDE USED TO BLOW HOT AIR, NOW ONLY BLOWS WARM AIR. DEFROST IS ONLY WARM ON DRIVERS SIDE. ACTUATOR DOORS HAVE BEEN REPLACED, STILL DOESN'T WORK. ESTIMATED PRICE TO REPAIR >$1200 DUE TO THE HEATER CORE NEEDING TO BE REPLACED.

PINION NUT CAME OFF CAUSING REAR DIFFERENTIAL TO LOCK UP AND ALMOST CAUSE AN ACCIDENT

MY CAR STALLS WITH A FULL TANK OF GAS. THE STALL OCCURS AFTER SLOWING DOWN AND COMING TO A STOP. AFTER PLACING THE CAR IN PARK AND TRYING SEVERAL TIMES TO START THE CAR, THE ENGINE FINALLY STARTS. I PUT IT INTO DRIVE, BUT IT DOESN'T ENGAGE IMMEDIATELY. I THEN HAVE TO REPEAT BY TURNING THE CAR OFF AND GOING THRU THE START AND ENGAGE SEVERAL TIMES. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE ROAD WITH CARS BEHIND ME. I GET REAL PANICKY AND DON'T FEEL AT ALL SAFE WITH THIS SITUATION. I NOTICED THE CONNECTION BETWEEN THE FULL TANK AND THE STALLING AFTER QUITE SOME TIME AS THE OWNER OF THE VEHICLE. I DID SOME ONLINE RESEARCH TO FIND THAT MANY OTHER OWNERS HAVE THE SAME PROBLEM WITH THE 300, CHARGER AND MAGNUM. I'VE ALSO READ ARTICLES ONLINE STATING THAT YOU INVESTIGATED THE ISSUE AND FOUND CHRYSLER AT FAULT. WITH THIS FINDING, I WOULD LIKE CHRYSLER TO FIX THE PROBLEM. AT THIS TIME I HAVE NOT CONTACTED CHRYSLER AS I'D LIKE TO FIND OUT IF THEY WILL INDEED FIX THE PROBLEM WITH A REPLACEMENT. AFTER ALL, THIS IS WHAT THEY SAID THEY WOULD DO. I ALSO READ THEY WERE MAILING OWNERS, BUT SINCE OWNING THE CAR SINCE 2013, I HAVE NOT RECEIVED ANY CONTACT FROM THEM CONCERNING THE FUEL TANK ISSUE. WHAT PATH DO YOU SUGGEST I TAKE TO REMEDY THE SITUATION OF A FUEL TANK REPLACEMENT BY CHRYSLER? REGARDS.

TL* THE CONTACT OWNS A 2005 DODGE MAGNUM. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (CERRITOS DODGE, 18803 STUDEBAKER RD, CERRITOS, CA 90703) WHERE IT WAS DIAGNOSED THAT THE SRS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,001. *BF UPDATED 9/13/18*JB