DODGE Complaints

I HAVE CONTACTED DODGE AFTER MY MAGNUM NEARLY KILLED ME (LITERALLY). THEY TOLD ME TO 'PAY FOR MY REPAIRS AND KEEP MY RECEIPT IN CASE OF A RECALL'. THIS IS A HUGE SAFETY ISSUE AND IT NEEDS ATTENTION. MY GAS PEDAL LITERALLY BROKE OFF WHILE I WAS DRIVING AND WAS STUCK WIDE OPEN. BY THAT I MEAN IT BROKE OFF COMPLETELY FROM THE ASSEMBLY THAT HOLDS THE PEDAL TO THE ACTUAL CAR ITSELF! THEN, AFTER I CONTACTED THEM TO BRING IT IN TO A SHOP, THE SHIFTER WOULD NOT SHIFT OUT OF DRIVE, AND WHEN I GOT IT OUT OF DRIVE, IT WILL NOT MOVE FROM PARK!! I HAVE DONE A LOT OF RESEARCH AND THIS IS A COMMON PROBLEM IN THIS YEAR OF MAGNUM!!! IT IS GOING TO KILL SOMEONE!!! THANK GOD I WAS AT HOME SO NO ONE ELSE WOULD HAVE BEEN HARMED AND I WAS ABLE TO THINK QUICKLY! I LITERALLY ALMOST CRASHED INTO TWO VERY LARGE CEMENT SILO'S! THEY REFUSE TO REPAIR THIS ISSUE!!! IT SHOULDN'T MATTER HOW MANY MILES (IT HAS 157K WHICH IS PRETTY LOW FOR THAT YEAR) I HAVE NEVER HAD A GAS PEDAL BREAK OFF NOR HAVE I EVER HEARD OF THIS BEFORE I STARTED MY SEARCH!!

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 10 MPH, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. SOME PEDESTRIANS NOTICED SMALL FLAMES UNDER THE HOOD OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND THE PEDESTRIANS EXTINGUISHED THE FLAMES WITH WATER. THE CONTACT OBTAINED ASSISTANCE TO HAVE THE VEHICLE PUSHED TO HER HOME. THE VEHICLE WAS LATER TOWED TO THE NORTHTOWN CHRYSLER JEEP DODGE RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150; 716-692-7000) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE THEN SHOWED A CODE INDICATING "MISFIRE CYLINDER 4" WHILE AT THE DEALER. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THAT THE FAILURE (INCLUDING THE FLAMES UNDERNEATH THE HOOD) RECURRED. THE DEALER EXTINGUISHED THE FLAMES AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO INFORMED THE CONTACT THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 32565723; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,188. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS SLOWING DOWN FOR A RED LIGHT ON US-23 S NORTH OF COLUMBUS OH. ACCORDING TO MECHANIC, SUBFRAME SNAPPED DUE TO RUST THAT HAD NOT BEEN DETECTED ON PREVIOUS TRIPS TO SHOP. FRONT LEFT CROSS MEMBER DISENGAGED AND THAT CORNER OF THE CAR HIT THE PAVEMENT AT ~30 MPH. HAD WE BEEN TRAVELING AT FULL POSTED SPEED (55 MPH) WHEN SUBFRAME SNAPPED THIS MIGHT HAVE BEEN A FATAL ACCIDENT. CHRYSLER'S RECORDS SAY EXTENDED WARRANTY FOR THIS ISSUE UNDER TSB 23-012-14 ENDED EARLIER THIS YEAR. CHRYSLER ISSUED NO RECALL ON THIS ISSUE DESPITE OBVIOUS SAFETY IMPLICATIONS. CAR WAS PURCHASED USED IN 2012 SO OF COURSE NO NOTIFICATION WAS RECEIVED FROM CHRYSLER WHEN THIS TSB WAS ISSUED IN 2014. WE DEMAND THAT CHRYSLER OWN UP TO THE SEVERITY OF THIS PROBLEM AND PROPERLY COMPENSATE ALL AFFECTED OWNERS. NHTSA NEEDS TO PRESSURE CHRYSLER TO MAKE IT RIGHT IF THEY WANT TO AVOID A CLASS ACTION SUIT.

TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR BURNS FROM THE AIR BAGS, WHICH HAD A DELAYED DEPLOYMENT. MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. DODGE COUNTRY (1902 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 676-8389) WAS CALLED. THE CONTACT WAS PLACED ON HOLD AND THEN THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WAS DRIVING STRAIGHT DOWN BELTLINE LINE ROAD AND MY FOOT SLIPPED OFF THE BREAK AND ONTO THE GAS. I T BONED ANOTHER CAR IN WHICH MY AIR BAG DID NOT DEPLOY. I TOTALED MY CAR AND THE OTHER CAR. I WENT TO THE HOSPITAL WITH A SEVERE CONCUSSION AND BACK PAIN.

STARTED ENGINE AND VIOLENTLY STARTED SHAKING AND THEN SHUT THE ENGINE OFF AN RESTARTED FINE. WHILE MERGING ONTO THE HIGHWAY ON RAMP MOMENTS LATER THE CAR SHUT OFF AND WAS UNABLE TO START AGAIN. THE VEHICLE HAD TO GET TOWED ON THE HIGHWAY ON RAMP. ENGINE HAS BEEN DEEMED UNFIX-ABLE BY AUTOMOTIVE SHOP AN A NEW ONE MUST BE USED TO REPLACE IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LITTLE APPLE TOYOTA HONDA AT (785) 539-7441 (2828 AMHERST AVE, MANHATTAN, KS 66502) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WITH KEY IN IGNITION SWITCH, JARRING OR NATURAL MOVEMENT AFTER STARTING CAUSES SYSTEM SHUTDOWN AT ANY SPEED. FIRST INCIDENT OCCURRED AT 55 MPH AND WAS LEFT WITHOUT POWER STEERING, BRAKES OR ANY OTHER ELECTRICALLY CONTROLLED SYSTEM FUNCTIONAL.

MY GAS TANK WAS DRAGGING, WHEN EXAMINED IT TURNED OUT THAT ENTIRE FRAME WAS RUSTED OUT. THE FRAME RAILS COMPLETELY RUSTED OUT, AS WELL AS THE BRAKE LINES...UPDATED 11/08/17 *BF UPDATED 11/13/2017*JS...UPDATED 11/14/17 *BF UPDATED 9/13/18*JB

THIS IS THE SECOND (TPMS) TIRE PRESSURE SENSOR THAT HAS SNAPPED OFF IN MY HANDS AS I WAS ATTEMPTING TO PUT AIR INTO A LOW TIRE. THESE THINGS ARE DANGEROUS AS THE METAL FATIGUES WITHOUT WARNING OR VISIBLE EVIDENCE OF SUCH. ESPECIALLY LIVING IN AN AREA LIKE MINE, WHERE ROAD SALT, MOISTURE,ICE AND SNOW AND CHANGES IN TEMPERATURE OCCUR REGULARLY THESE SENSORS CAN CAUSE A SUDDEN DEFLATION OF A TIRE IF THEY BREAK WHICH MIGHT LEAD TO A CATASTROPHIC CRASH. LUCKILY FOR ME THE TWO TIMES IT HAS OCCURRED IT HAS HAPPENED IN MY DRIVEWAY. HOWEVER, BOTH TIMES IT NECESSITATED JACKING MY VEHICLE UP WITH FULL LOADS AND ON UNEVEN GROUND, DANGEROUS IN ITSELF.