DODGE Complaints

TL* THE CONTACT RENTED A 2019 DODGE GRAND CARAVAN FROM ENTERPRISE. THE CONTACT STATED WHILE DRIVING 20 MPH IN THE RAIN, THERE WAS AN ABNORMAL SOUND PRIOR TO THE WINDSHIELD WIPERS BECOMING INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND PARKED AT A NEARBY GAS STATION. THE CONTACT CALLED ENTERPRISE RENTAL CAR AND THE VEHICLE WAS TOWED BACK TO ENTERPRISE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,320. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2005 DODGE RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS AT A STOP LIGHT, HE BEGAN TO DEPRESS THE ACCELERATOR PEDAL. SHE THEN STATED THAT SHE REMEMBERED THAT THE BED OF THE VEHICLE STARTED TO COME TOWARDS HER PASSENGER SIDE AND LOST ALL CONSCIOUSNESS. WHEN THE CONTACT HAD REGAINED CONSCIOUSNESS, SHE WAS BEING CUT OUT OF THE VEHICLE BY FIRST RESPONDERS; HER GRANDSON WAS EJECTED FROM THE VEHICLE THROUGH THE BACK SEAT. THE CONTACT, HER HUSBAND AND HER GRANDSON WERE ALL RUSHED TO THE HOSPITAL AND TREATED FOR INJURIES. HER HUSBAND SUFFERED A CONCUSSION AND CRACK RIBS; THE CONTACT HAD INJURIES TO HER ENTIRE RIGHT SIDE WHICH INCLUDED A BROKEN COLLAR BONE, BROKEN ANKLE, AND EIGHT BROKEN RIBS. HER GRANDSON HAD SUFFERED BROKEN TEETH WHICH REQUIRED DENTAL SURGERY; HE ALSO SUFFERED SEVERE MENTAL TRAUMA DUE TO THE ACCIDENT. THE AIR BAGS DID NOT DEPLOY AS A RESULT OF THE ROLL OVER. A POLICE REPORT WAS FILED AND STATED THAT ONE OF HER TIRES WERE SEVERELY WORN WHICH CAUSED THE VEHICLE TO ROLL OVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND WAS DEEMED DESTROYED. IN 2018, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) WHICH SHE LINKED TO HER FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

I HAVE THE 6Y TYPE WHEEL ON MY CAR AND ONE HAS CRACKED FROM THE INSIDE EDGE INWARD. I SEE ON DODGE FORUMS SEVERAL INSTANCE OF THIS TYPE WHEEL CRACKING. I HAVE SPOKE TO BOTH A DEALERSHIP AND FCA CUSTOMER SERVICE AND THEY ARE NOT WILLING TO REPLACE IT. STATING ITS OUT OF WARRANTY. THE CAR HAS APPROXIMATELY 65,000 MILES ON IT. HERE IS A SEARCH RESULTS IM SPEAKING OF. HTTPS://WWW.BING.COM/SEARCH?Q=DODGE+CHALLENGER+WHEELS+CRACKING&FORM=EDGSPH&REFIG=C6656ACA600E4B56A05D3F675A0ADEB3&MKT=EN-US&MSNEWS=1&PC=LCTS&SP=-1&GHC=2&PQ=DODGE+CHALLENGER+WHEELS+CRACKING&SC=1-32&QS=N&SK=&CVID=C6656ACA600E4B56A05D3F675A0ADEB3

THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF THE VEHICLE IS TRAVELING OVER 40 MPH AND THE OPERATOR SHIFTS FROM DRIVE TO NEUTRAL AND BACK TO DRIVE. THE VEHICLE WAS IN MOTION ON A CITY STREET, HIGHWAY AND WHEN I DO TURNS. ALSO THE DRIVER AND FRONT PASSENGER AIRBAG ARE INFLATOR

I I WAS SITTING IN THE PARKING LOT OF A GROCERY STORE WHEN THE ACTIVE HEAD RESTRAINT EXPLODED ON THE PASSENGER SIDE HEAD REST. MY VEHICLE WAS NOT MOVING AND THERE WAS NO CONTACT WITH ANY OTHER VEHICLE OR OBJECT. I TOOK MY VEHICLE BACK TO THE DEALER AND THEY STATED YOU CAN NOT EVEN ORDER PARTS TO HAVE THIS FIXED UNTIL 05/01/2021. HE STATED HE WOULD TRY TO CLOSE IT BUT BECAUSE IT IS MADE WITH CHEAP PLASTIC IT WAS PROBABLY BROKE.

I HAD A FLAT TIRE ONE WEEK AFTER I BOUGHT THE $ 60.000 CAR. THEN I LEARNED THE CAR DOES NOT COME WITH A SPARE TIRE. INSTEAD THERE IS A MACHINE, AFTER READING THE MANUAL I GOT THE TIRE TO INFLATE. IMMEDIATELY I WENT TO A TIRE STORE TO GET THE NAIL OUT OF THE TIRE. THEY SAID I WILL HAVE TO BUY A NEW TIRE BECAUSE I USED THE MACHINE THAT DODGE PROVIDES. I REACHED OUT TO DODGE AND HERE IS THEIR REPLY ELLO PAULO; THANK YOU FOR CONTACTING DODGE CUSTOMER CARE. WE ARE SO SORRY TO LEARN OF YOUR CONCERN WITH NOT HAVING A SPARE TIRE IN YOUR 2020 DODGE CHALLENGER R/T SCAT PACK AND I WOULD LIKE TO ASSURE YOU THAT I WILL DO EVERYTHING I CAN TO HELP YOU OUT. BASED ON THE INFORMATION THAT YOU HAVE PROVIDED, THE BEST PLAN OF ACTION WOULD BE FOR YOU TO CONTACT YOUR TIRE MANUFACTURING COMPANY FOR ADVISE AND POSSIBLE RESOLUTION. I HAVE ATTACHED THE CONTACT INFORMATION FOR YOUR TIRE MANUFACTURER HERE: PIRELLI TIRE NA, LLC 100 PIRELLI DRIVE ROME GA 30161-7000. 800-747-3554 SELECT OPTION 2 TO FIND A RETAILER. WWW.US.PIRELLI.COM ( RETAILER LOCATOR) IF IT IS MORE CONVENIENT FOR YOU, CALL US ANYTIME AT DODGE CUSTOMER CARE: 1-800-992-1997 AND JUST PROVIDE THE FOLLOWING CASE NUMBER 77661914; ANYONE YOU SPEAK WITH WILL BE HAPPY TO HELP. THANK YOU AGAIN FOR YOUR EMAIL . HAVE A GREAT DAY. BEST REGARDS, MONICA DODGE CUSTOMER CARE --------------- ORIGINAL MESSAGE ---------------

FRONT SUBFRAME FAILURE DUE TO PREMATURE CORROSION CAUSED LOSS OF CONTROL OF VEHICLE WHICH COULD HAVE LED TO AN ACCIDENT INVOLVING SERIOUS INJURY OR DEATH A SIT HAPPENED WHILE TURNING LEFT ONTO THE HIGHWAY AND SUBSEQUENTLY THE FAILURE CAUSE DAMAGE TO THE FRONT AXLE

HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE REPORT BUT I STILL LOSS THE BATTLE . STILL PAYING FOR A CAR THAT DOESN'T WORK. PLS IF U CAN HELP ME RESOLVE THIS IT WILL BE A BIG HELP. I STILL FILL PAIN IN MY NECK FROM THE ACCIDENT. I DON'T WANT TO TAKE LEGAL ACTIONS I JUST WANT WHAT IS RIGHT . THANK YOU

WATER ENTERS THE REAR TAIL LIGHT TRACK LIGHTING SYSTEM, CAUSING SHORTS IN THE LED LIGHTS. I HAVE HAD IT REPLACED 2 TIMES NOW BECAUSE OF THIS DEFECT. THE NEW TRACK LIGHT HASN'T BEEN INSTALLED FOR 1 YEAR YET AND WATER HAS GOTTEN BACK INTO THE TAIL LIGHTS CAUSE SHORTAGES AND OUTAGES. THIS IS A HAZARD THAT NEEDS TO BE ADDRESSED BY DODGE

I WAS DRIVING DOWN THE ROAD AND THE VEHICLE JUST STOPPED. THEN WHEN I STARTED IT, IT WOULD ONLY GO 5 MILES A HOUR. ALMOST CAUSED ME TO GET INTO A WRECK WITH MY 3 YR. OLD GRANDDAUGHTER WITH ME. I HAD A CODE READER PUT ON IT AND IT READS U0402-IMPLAUSIBLE DATA RECEIVED FROM TCM.