DODGE Complaints
View complaints related to DODGE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE DURANGO- CLEARWATER, MN
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MCKAY'S DODGE CHRYSLER JEEP RAM FIAT (2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 247-6624) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT RESTARTED THE VEHICLE AND REGAINED STEERING FUNCTIONALITY. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE DURANGO- RICHMOND HILL, GA
MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE. IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON. NOTHING ELSE IS AVAILABLE TO SELECT OR OPERATE WITH IN THE ENTERTAINMENT SYSTEM. THIS INCLUDES THE LOST OF UCONNECT IF I WAS DISPLAYING MAPS FOR NAVIGATION. I HAVE NOTICED A STRANGE ODOR LIKE A BATTERY OR WIRES OVER HEAT SMELL AS I'M DRIVING AS THIS OCCURS. THIS IS HAPPENING MORE FREQUENTLY LEAVING ME WITHOUT THE COMFORTS WE EXPECT AND PAID FOR, NOT TO MENTION THE CONCERN OF IS THERE A MAJOR ISSUE GOING ON? THERE ARE MANY FORMS ON LINE STATING THIS HAS BEEN A REOCCURRING ISSUE SINCE 2016 POINTING THE BLAME BETWEEN THE FCA AND THE UCONNECT PUSHING UPDATES. I WOULD LIKE TO SEE DODGE FIX THEIR PRODUCT. IT DOES NOT MATTER IF THE VEHICLE IS STATIONARY, MOVING, ON A CITY STREET, OUT ON A COUNTY HIGHWAY OR INTERSTATE. DEALER STATES THEY NO NOTHING ABOUT IT. I ASKED THEM TO RESEARCH IT. THEY STATE BRING IT IN FOR A DIAGNOSTIC. DODGE STOP GIVING THE CONSUMER A RUN AROUND AND FIX IT. I ASSUME THAT IS WHY YOU HAVE ENGINEERS THIS COULD BE A HAZARD TO THE PUBLIC. THIS IS AN ON GOING ISSUE
Source: NHTSA WEB SITE -
2005 DODGE RAM 1500- POWELL, TN
I TOOK MY TRUCK IN FOR THE PASSENGER AIRBAG RECALL LAST YEAR AT JIM COGDILL DODGE. THEY SAID THEY FIXED IT BUT NOW I STILL GET CALLS AND AM TOLD IT ISN'T FIXED. I HAD ALREADY HAD THE DRIVERS SIDE FIXED LONG BEFORE THAT BUT THEY DIDN'T HAVE THE PASSENGER SIDE. I HAVE CONTACTED JIMCOGDILL DODGE AND THE DODGE RAM PEOPLE ABOUT IT AND I KEEP GETTING DIFFERENT ANSW ERS. I HAVE NO IDEA IF THEY FIXED IT OR NOT.
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- BROOKLYN, NY
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER IN LONG ISLAND NEW YORK WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE CORRECTLY WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE OCCURRED MORE FREQUENTLY UPON STARTING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE 84,185. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DODGE CHARGER- HOUSTON, TX
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Source: NHTSA WEB SITE -
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2019 DODGE CHARGER- PEMBROKE PINES, FL
I PURCHASED A NEW 2019 DODGE CHARGER SCATPACK. IT WAS PURCHASED AS A LEISURE CAR FOR WEEKEND USE. I'VE HAD THE VEHICLE FOR A YEAR AND A HALF AND HAS 13000 MILES. THE VEHICLE BEGAN TO SHIMMY FROM THE FRONT BRAKES. THE FRONT VIBRATION BEGAN VERY LIGHT BUT HAS CONTINUED TO INCREASE. AT FIRST I BELIEVE THAT IT WAS PROBABLY CAUSED BY THE FACT THAT IT WAS NOT DRIVEN TO OFTEN AND THERE WAS PROBABLY A RUST BUILDUP OF SOME KIND. HOWEVER, IN RESEARCHING THE INTERNET IT APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERSHIP LABELED THE PROBLEM AS A WEAR AND TEAR ISSUE AND FOR THAT REASON IT WOULD BE MY RESPONSIBILITY TO FIX IT. I STRONGLY BELIEVE THAT THIS IS A POOR DESIGNED PROBLEM THAT THE MANUFACTURER IS REFUSING TO RECOGNIZE. I'VE OWNED MANY CARS IN MY 58 YEAR'S OF LIFE AND I KNOW THAT A BREAK ISSUE UNFORTUNATELY TAKES LOSS OF LIFE BEFORE IT'S ADDRESSED BY THE AUTHORITIES AND OR MANUFACTURER'S. I'M HOPING THAT THESE ISSUE IS ADDRESSED AS I'VE FOUND THROUGHOUT MY RESEARCH THAT IT'S A COMMON PROBLEM WITH THIS VEHICLE AND IT COMES WITH OTHER PROBLEMS LIKE BRAKE FAILURE ALSO. THE BRAKES ARE MANUFACTURED BY BREMBO BRAKE WHO HAS ALSO REFUSED TO ACKNOWLEDGE A POSIBLE PROBLEM WITH THE BRAKES.
Source: NHTSA WEB SITE -
2018 DODGE DURANGO- RENTON, WA
THERE IS A RUBBING/GRINDING SOUND FROM THE FRONT RIGHT TIRE GOING 55+MPH. THE HEATING & COOLING IS SHUTTING OFF AND NOT TURNING BACK ON. RADIO SCREEN IS HOT TO THE TOUCH
Source: NHTSA WEB SITE -
2013 DODGE DURANGO- SAN ANTONIO, TX
MY HUSBAND WAS DRIVING AND THE HEADREST POPPED OPEN AS IF HE HAD AN ACCIDENT. HE WAS DRIVING ON A HIGHWAY IN THE MIDDLE OF A CITY, STAYED IN ONE LANE. THERE WAS NO ACCIDENT OR SUDDEN STOP OR ANYTHING SIMULATING AN IMPACT. THE HEADREST HIT MY DAUGHTER IN THE HEAD CAUSING A HEADACHE.
Source: NHTSA WEB SITE -
2015 DODGE DURANGO- WARRENVILLE, SC
ACTIVE HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE PARKED. VISUAL INSPECTION SHOWS BROKEN PLASTIC INTERNAL PARTS AND WILL NOT RESET WHEN COMPRESSED.
Source: NHTSA WEB SITE -
2005 DODGE MAGNUM- LEXINGTON, KY
WHEN I AM DRIVING CAR, IT WILL STALL WHILE I AM GOING 55 MPH. VERY DANGEROUS. HAPPENED REPEATEDLY.
Source: NHTSA WEB SITE