DODGE Complaints

DIFFERENTIAL GRINDING NOISE WHEN DRIVING DOWN THE STREET WHEN GRINDING NOISE STARTED

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE WELDED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.

DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.

DRIVER'S SIDE ACTIVE-RESTRAINT HEADREST DEPLOYED (POPPED OPEN) WHILE CAR WAS AT REST WITH ENGINE OFF. INTERNAL INSPECTION SHOWED BROKEN PLASTIC INSIDE HEADREST. CAR WAS STATIONARY; ENGINE WAS OFF WHEN ACTIVE-RESTRAINT HEADREST DEPLOYED. DEALER SAID COST TO REPLACE WAS APPROXIMATELY $900. RECALL FOR SAME ISSUE ON OTHER MAKES/MODELS BY CHRYSLER/DODGE. APPARENTLY NOT FOR 2013 DODGE GRAND CARAVAN (YET).

OUR 2011 RAM 1500 HAS RUST UNDER THE PAINT, BUBBLING IT UP, UNDER THE DRIVER'S SIDE BACK DOOR RIGHT ON/ABOVE THE ROCKER PANEL. THE ACTUAL DOOR IS NOT AFFECTED AND APPEARS TO BE RUST FREE, IT IS THE BODY OF THE TRUCK THAT IS AFFECTED. WE NOTICED THIS SEVERAL MONTHS AGO AND HAVE OWNED THE TRUCK FOR APPROXIMATELY 3 YEARS. I CALLED AN AUTO BODY REPAIR PLACE AND THE PERSONNEL TOLD ME THAT THIS IS A COMMON ISSUE WITH DOGE TRUCKS BECAUSE THE PANELS ARE NOT WELDED TOGETHER ANY LONGER, BUT ARE NOT BONDED TOGETHER WITH SOME KIND OF INDUSTRIAL STRENGTH ADHESIVE WHICH THEN CAUSES MOISTURE TO BE UNABLE TO ESCAPE, WHICH CAUSES RUST. I WAS TOLD THAT THIS IS A MANUFACTURER DEFECT AND FAULTY DESIGN AND TO CONTACT DODGE TO SEE IF THEY COULD ASSIST, BUT THEY CLAIM THEY CANNOT DUE TO THERE BEING NO RECALLS ON THIS PARTICULAR ISSUE. A GENTLEMAN FROM THE FCA INSTRUCTED ME TO COME HERE AND FILE A COMPLAINT. THOUGH THERE ARE MANY COMPLAINTS LISTED, THERE IS NO RECALL BECAUSE THERE IS NO RISK OF INJURY CONSIDERED, BUT FOR ME THE RUST IS ON THE ROCKER PANEL, WHICH IS STRUCTURAL, AND IS A RISK IF IT WEAKENS. ALSO, THE GENTLEMAN AT THE FCA AGREED WITH ME THAT THIS IS A DEFECT IN MANUFACTURING, SO IT WOULD ONLY BE GOOD BUSINESS PRACTICE FOR DODGE TO COVER THE EXPENSES AND WORK TO IMPROVE THEIR PRODUCT BECAUSE IT CAN AND HAS PUT PEOPLE IN DANGER. THE COMPLAINTS ARE OUT THERE, AND I BELIEVE RUST ABSOLUTELY POSES RISK OF INJURY, AND I ALSO BELIEVE THAT DODGE SHOULD TAKE RESPONSIBILITY FOR THE FAULTY DESIGN OF THEIR PRODUCT BECAUSE THIS IS A MANUFACTURER DEFECT. OUR VEHICLE HAS NEVER BEEN REGISTERED IN A STATE WHERE INCLEMENT WEATHER AND SALT BRINE FOR THE ROADS WAS REGULAR, AND IT HAS NOT BEEN REGISTERED NEAR THE BEACH. WE LIVE IN THE PIEDMONT AREA OF SC AND EVERY TIME WE RETURN FROM THE BEACH WE THOROUGHLY WASH IT. RUST SHOULDN'T BE AN ISSUE. DO NOT REMEMBER THE DATE THAT WE FIRST NOTICED

LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.

FRONT PASSENGER SEAT HEADREST DEPLOYED ON IT'S OWN WHILE VEHICLE WAS PARKED.*DT*DT

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED QUIGLEY CHRYSLER DODGE JEEP RAM (565 ROUTE 100 NORTH, BOYERTOWN, PA 19512) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.