DUCATI Complaints
View complaints related to DUCATI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DUCATI MULTISTRADA 1200 ABS- SUMMERFIELD, NC
THE REAR BRAKE HAS BEEN A KNOWN ISSUE AMONG OWNERS (AND DUCATI MECHANICS). DUCATI IS ALSO WELL AWARE OF THE PROBLEM BUT HAS NOT OFFERED ANY TYPE OF FIX. THE PROBLEM IS THAT NO MATTER HOW OFTEN ONE BLEEDS THE REAR BRAKE SYSTEM, WITHIN JUST A FEW HUNDRED MILES, THE REAR BRAKE NO LONGER HAS ANY EFFECT ON THE BIKE'S SPEED. IF ONE GOES MUCH PAST 700-800 MILES, THE BRAKE PEDAL SIMPLY GOES ALL THE WAY DOWN, DOING NOTHING AT ALL. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE BIKE IN DECEMBER 2012. DUCATI HAS REPLACED THE REAR MASTER CYLINDER TWICE, BUT AGAIN, WITHIN JUST A FEW HUNDRED MILES, THE BRAKES ARE GONE. ACCORDING TO DUCATI MECHANICS AND OTHER RIDERS WHO HAVE THIS ISSUE, THE PROBLEM IS THAT THE BRAKE LINES ARE ROUTED MUCH TOO CLOSE TO THE CATALYTIC CONVERTER. THE VERY HIGH HEAT CAUSES THE BRAKE FLUID TO BOIL AND GREATLY REDUCES THE EFFICIENCY OF THE HYDRAULIC PRESSURE NEEDED TO FORCE THE BRAKE CALIPERS TO "GRAB" THE BRAKE DISC. I HAVE OWNED AT LEAST 10 OTHER MOTORCYCLES (INCLUDING 4 DUCATIS) AND NONE HAVE EVER HAD ANY BRAKING ISSUES LIKE THIS. ADDITIONALLY, BECAUSE OF THE POOR DESIGN OF THE REAR BRAKE SYSTEM, THE REAR CALIPER MUST BE REMOVED AND HUNG HIGHER THAN ITS NORMAL MOUNTING POINT WHEN BLEEDING THE BRAKES. IF THIS ISN'T DONE, THE OLD FLUID AND ANY BUBBLES IN THE LINE WILL NOT BE PURGED FROM THE LINE. THIS MAKES BLEEDING THE BRAKES A NEAR FUTILE EXERCISE. I WOULD LIKE TO SEE DUCATI COME UP WITH SOME SORT OF PERMANENT FIX SO I WILL HAVE RELIABLE REAR BRAKES.
Source: NHTSA WEB SITE -
2016 DUCATI MULTISTRADA 1200- TRACY, CA
NO REAR BRAKE AT ALL WHEN THE BIKE GET HOT. I ONLY USE FRONT BRAKE. THIS IS NOT JUST ME. ALL MULTI STRADA OWNERS HAVE THIS ISSUE. PLEASE INVESTIGATE. THANK YOU
Source: NHTSA WEB SITE -
2018 DUCATI PANIGALE V4- PECK, ID
THIS NEW BIKE IS CUTTING OFF AND ON THE FUEL LEADING TO ONE BUCKING MOTORCYCLE THAT COULD CAUSE SERIOUS PROBLEMS OR DEATH VERY BAD ON DECELERATION. NOT ON ACCELERATION EXTREME DANGER FOR THIS TYPE OF MACHINE IT'S A NEW ENGINE NEW BIKE BY DUCATI
Source: NHTSA WEB SITE -
2016 DUCATI XDIAVEL- ROWLAND HEIGHTS, CA
AFTER 6 MONTHS OF PURCHASE MY MOTORCYCLE REAR BRAKE WAS UNUSABLE. THIS HAPPENED 3 MORE TIMES. THE LAST TIME IT WAS SITTING IN MY GARAGE FOR A MONTH AND THE REAR BRAKE WENT COMPLETELY AWAY. FINALLY THEY REPLACED THE REAR BRAKE CYLINDER. WEBSITE HAS A MULTITUDE OF SIMILAR PROBLEMS. ALSO FRONT FORKS LEAKS PREMATURELY WHAT CAN CAUSE STEERING SAFETY HAZARD. ALSO A PREVAILING PROBLEM WITH DUCATI MOTORCYLES DESPITE THEIR CLAIM THEY USE PREMIER COMPONENTS. (MY BMW BIKES DON'T HAVE THESE PROBLEMS.) ALL RELEVANT INFORMATION IS AVAILABLE AT DUCATI UNDER THE VIN.
Source: NHTSA WEB SITE -
2014 DUCATI STREETFIGHTER 848- NEW YORK, NY
WHEN DOWNSHIFTING FROM ANY GEAR, ENGINE STALLS AND ALL POWERE AND TRACTION CONTROL IS LOST. HAPPENED 6 TIMES AT HIGH AND LOW SPEEDS. CAUSE WAS UNKNOWN ACCORDING TO DEALER. HAPPENED WITH OTHER RIDERS OF THE SAME VEHICLE.
Source: NHTSA WEB SITE -
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2010 DUCATI 848- PHOENIX, AZ
1ST ISSUE IS WHEN COMING TO A STOP OR AT A STOP LIKE WITH BIKE IN NEUTRAL, IS WILL RANDOMLY SHUT OFF WITH OUT WARNING, AND WITHOUT AN ENGINE CODE. IT HAPPENS 3-4 TIMES A DAY. SECOND ISSUE IS MY BIKE LEAKS FUEL RANDOMLY DEPENDING ON THE TEMP OF THE DAY I NOTICE IT ALOT IN MY GARAGE. SEARCH ONLINE AND THERE ARE A TON OF FORMS OF PEOPLE EXPERIENCING THE SAME ISSUE.
Source: NHTSA WEB SITE -
2013 DUCATI DIAVEL- CARY, NC
TL* THE CONTACT OWNS A 2013 DUCATI DIAVEL. WHILE DRIVING APPROXIMATELY 25 MPH, THE PRESSURE SENSOR WARNING INDICATOR ILLUMINATED AS THE MOTORCYCLE DECELERATED AND LOST POWER. THE MOTORCYCLE WAS TAKEN TO GARCIA MOTO BMW INDIAN DUCATI MOTUS KTM (8821 WADFORD DR., RALEIGH, NC 27616, 919-834-5111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DUCATI MONSTER 1200- AUSTIN, TX
REAR BRAKE GETS MUSHY AND STOPS WORKING AFTER BIKE SITS FOR 1-2 WEEKS. IF RIDDEN FREQUENTLY, THE SAME HAPPENS IN ABOUT 3-4 WEEKS. FRONT BRAKE GETS MUSHY AFTER 3-4 WEEKS IN SIMILAR MANNER. CLUTCH GETS MUSHY IN 3-4 WEEKS. FOR ALL OF THE ABOVE, THE MUSHINESS APPEARS FASTER IN HOTTER AMBIENT TEMPERATURES (THINK, TEXAS SUMMER). MULTIPLE BLEEDINGS DONE ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS DO NOT HELP. MULTIPLE TRIPS TO THE DEALER RESULT IN MUCH OF THE SAME. THEY HAVE NO ANSWER AND THE MANUFACTURER SIMPLY IGNORES THE SITUATION LIKE IT DOES NOT EXIST. SIMILAR PROBLEMS FROM OTHER OWNERS OF SAME AND OTHER DUCATI MODELS: HTTPS://WWW.DUCATIMONSTER.ORG/FORUMS/DUCATI-MONSTER-1200/319505-REAR-BRAKE-PRINT.HTML HTTP://HYPERSTRADA.COM/MECHANICAL-TECHNICAL/4237-WHERE-D-MY-REAR-BRAKE-GO-2.HTML
Source: NHTSA WEB SITE -
2016 DUCATI MULTISTRADA- SILVER CREEK, NY
NOT SURE IF THE LAST COMPLAINT WENT THROUGH SO HE I GO AGAIN. MY MOTORCYCLE HAS TWO MANUFACTURED DEFECTS. THE MOTORCYCLE OVERHEATS IN CITY TRAFFIC CAUSING THE MOTORCYCLE TO SHUT OFF BECAUSE THE COMPUTER AND THE MOTORCYCLE ENGINE GET TOO HOT. THIS ALSO CAUSES OTHER ISSUES BECAUSE THE MOTORCYCLE ALWAYS RUNS HOT. THE CLUTCH FLUID CAN BOIL AND SEALS FAIL ON THE CLUTCH SLAVE CYLINDER. MINE WENT AT 6000 MILES LEAKING FLUID CAUSING ME TO HAVE NO ABILITY TO SHIFT THE MOTORCYCLE DUE TO A DESIGN FLAW. PLEASE INVESTIGATE THESE TWO FLAWS BEFORE SOMEONE GETS HURT OR KILLED ON THESE DUCATI MOTORCYCLES. THE PROBLEM IS WELL KNOWN. I HAVE A SCHEDULED REPAIR PROVIDING THE DEALERSHIP AND THE MANUFACTURER DO SOMETHING. PROBABLY GET THE SAME FAULTY PART INSTALLED BUT NEW VERSION OF THEM. OVERHEATING PROBLEM PROBABLY WON'T EVER GET FIXED.
Source: NHTSA WEB SITE -
2013 DUCATI 1199 PANIGALE- NASHUA, NH
I BOUGHT THIS MOTORCYCLE NEW. IT HAS 1567 MILES ON IT. NEVER DRIVEN HARD OR RACED. THE ISSUE IS THAT THE MOTORCYCLE WILL NOT GO AND/OR STAY IN NEUTRAL GEAR. IF I GENTLY TAP THE SHIFT LEVER DOWN IN SAY'S GEAR 1 ON THE DASH WHEN ACTUALLY IT IS IN NEUTRAL. IF I INCREASE PRESSURE ON THE SHIFT LEVER IT WILL FULLY ENGAGE IN TO 1ST GEAR. THIS SITUATION IS NOT SAFE. I CAN NOT GET IT TO STAY IN THE GREEN LIGHT NEUTRAL POSITION. UPDATE: I TOOK IT TO THE DEALER. FAULTY GEAR POSITION SWITCH SENSOR. IT COST ME $367.00 TO GET THE UNSAFE SITUATION CORRECTED. THE DEALER SAID THAT IT IS A COMMON PROBLEM. I THINK THAT DUCATI SHOULD HAVE A RECALL ON THESE UNSAFE BIKES OR AT THE VERY LEAST FIX IT W/O COST TO THE CUSTOMER. THE MOTORCYCLE COST ME $32000. A MOTORCYCLE THAT WILL NOT GO INTO NEUTRAL WITHOUT INDICATION ON THE DASH IS UNSAFE. I COULD BE AT A STOP LIGHT AND NOT KNOW WHAT GEAR I'M IN CAUSING AN UNSAFE SITUATION FOR ME AND THE CARS AROUND ME. THE BIKE WAS STATIONARY WHEN I FIRST NOTICED THE PROBLEM. I TOOK IT FOR A 15 MILE INNER CITY TRIP TO SEE IF IT WOULD CORRECT ITSELF. IT DID NOT.
Source: NHTSA WEB SITE