DUCATI Complaints
View complaints related to DUCATI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DUCATI MTS1100S- PISGAH FOREST, NC
FUEL IS LEAKING FROM THE PLASTIC GAS TANK IN THE AREA WHERE THE FUEL PUMP ASSEMBLY BOLTS TO THE BOTTOM OF THE TANK. THE PLASTIC FLANGE IS DEFORMED AND WARPED AND NO LONGER SEALS AGAINST THE METAL FLANGE OF THE FUEL PUMP ASSEMBLY. THE FUEL TANK STARTED LEAKING GASOLINE WHILE PARKED IN THE GARAGE.
Source: NHTSA WEB SITE -
2013 DUCATI DIAVEL- BROOKFIELD, WI
THE BIKE ONLY HAS 2300 MILES, HAS NEVER BEEN IN ACCIDENT OR DAMAGE IN ANYWAY. HOWEVER THE FRONT BRAKES LINES SOMEHOW BECOME PINCHED RESULTING IN COMPLETE BRAKE FAILURE WHENEVER YOU TURN THE HANDLE BARS TO THE RIGHT.
Source: NHTSA WEB SITE -
2011 DUCATI MTS1200- VERO BEACH, FL
2011 DUCATI MTS 1200. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE FAILURE AFTER REAR ABS BRAKE PEDAL RECALL REPAIRS. *SMD *TR
Source: CONSUMER LETTER -
2016 DUCATI 1299- LOS ANGELES, CA
2016 DUCATI 1299S. CONSUMER WRITES IN REGARDS TO PANIGALE TURNING OFF IN A STOP AND GO TRAFFIC. *VA THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS
Source: CONSUMER LETTER -
2012 DUCATI DIAVEL- WALPOLE, MA
DUCATI DIAVEL MOTORCYCLE. CONSUMER WRITES IN REGARDS TO SUDDEN ENGINE WHINING NOISES- DISCOVERS NUMEROUS METAL PARTICLES WITHIN THE CRANK CASE- EROSION OF THE INTERNAL ENGINE COMPONENT. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED. THE SERVICE MANAGER STATED THE AMOUNT OF DEBRIS WAS NOT ENOUGH TO WARRANT AN INVESTIGATION AND THERE WAS NO CAUSE FOR CONCERN. *JS
Source: CONSUMER LETTER -
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2016 DUCATI XDIAVEL- PLACERVILLE, CA
THE DRIVE BELT DEVELOPED A DEEP GROOVE TO THE POINT OF NEARLY TEARING THROUGH ALONG THE ENTIRE LENGTH OF THE BELT DUE TO A ROCK BECOMING WEDGED BETWEEN THE FRONT PULLEY AND THE ENGINE CASE. THIS PROBLEM IS BEING REPORTED IN VERY HIGH NUMBERS ON FORUMS DEVOTED TO THIS MODEL MOTORCYCLE. ON ONE PARTICULAR FORUM, A POLL SHOWED THAT 29% OF OWNERS HAVE HAD TO REPLACE THEIR DRIVE BELT BECAUSE OF ROCK DAMAGE. TYPICALLY, MOTORCYCLE BELTS SHOULD LAST 50,000-100,000 MILES, MY BELT HAD TO BE REPLACED AFTER 7500 MILES. AN EXAMINATION OF THE BELT GUARD WILL DEMONSTRATE THAT THE BELT IS INSUFFICIENTLY PROTECTED FROM ROAD DEBRIS DURING OPERATION.
Source: NHTSA WEB SITE -
2014 DUCATI MONSTER 1200- POTOMAC, MD
FOR THE LAST 3 YEARS I HAVE OWNED THE BIKE (PURCHASE NEW) THE REAR BRAKE WORKS FOR 1-2 MONTHS AND THEN DOES NOT WORK AT ALL (MOVING OR STATIONARY). THE SHOP HAS TO BLEED ON A REGULAR BASIS, AND SUGGESTED THERE IS A DESIGN FLAW IN THE BRAKE FLUID DELIVERY SYSTEM, BUT THEY CANNOT SEEM TO FIX PERMANENTLY.
Source: NHTSA WEB SITE -
2016 DUCATI XDIAVEL- GOLEMBIOWSKI, CA
TL* THE CONTACT OWNS A 2016 DUCATI XDIAVEL. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT NOTICED THAT THE BOLT THAT HELD THE SPRING TO THE SIDE STAND DETACHED AND CAUSED THE ENGINE TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V812000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 DUCATI 1299 PANIGALE- ASHEBORO, NC
2017 DUCATI 1299. CONSUMER WRITES IN REGARDS TO STALLING ISSUES WITH MOTORCYCLE. *LD THE CONSUMER STATED SHORTLY AFTER PURCHASING THE MOTORCYCLE, IT BEGAN STALLING. IT STALLED UNDER LIGHT POWER, OR SHUT OFF ABRUPTLY. THE FAILURE USUALLY OCCURRED ON A HOT RESTART WITHIN FIVE MINUTES OF STARTING THE ENGINE. UPDATED 10/25/2017*JS
Source: CONSUMER LETTER -
2015 DUCATI DIAVEL- IRVINE, CA
FAULTY FUEL SENSOR. AFTER A PERIOD OF TIME, THE FUEL SENSOR WILL BREAK DOWN RESULTING IN AN INACCURATE FUEL GAUGE READING AND WILL SHOW EMPTY. DESPITE MANY REVISIONS OF THIS PART NUMBER, DUCATI IS UNABLE TO PROVIDE A LONG TERM SOLUTION TO THIS PROBLEM. AFTER THE 2 YEAR WARRANTY IS OVER, DUCATI WILL NO LONGER COVER A KNOWN ISSUE WITH THIS PART. THEY WILL SOMETIMES COVER THE COST OF THE PART, BUT SHOULD ALSO COVER THE LABOR TO REPLACE THE PART AS WELL. THIS WILL BE THE SECOND TIME THIS ISSUE HAS HAPPENED TO ME. THE SAME PROBLEM IS OCCURRING WITH THE MULTISTRADA AND X-DIAVEL MODELS.
Source: NHTSA WEB SITE