EAGLE Complaints

OUR FAMILY WAS DRIVING ON THE FREEWAY WHEN OUR ONE YEAR OLD TILE EXPLODED BF GOODRICH MOMENTA S/E P18575R14 89SM+S 025074 THE TIRE CAME APART AT THE WHITEWALL IN A PERFECT CIRCLE. I HAVE THE PIECES. EVERYBODY COULD HAVE BEEN KILLED.

I BOUGHT FALKEN ZIEX 502 TIRES OFF OF EBAY. THE BELT SNAPPED AND I HAVE HAD NOTHING BUT VIBRATION SINCE. I WOULD ASSUME THAT A BROKEN STEEL BELT IN A TIRE IS NOT A GOOD THING, IF TIRE FAILURE WAS TO OCCUR; LOSS OF VEHICLE CONTROL WOULD BE INEVITABLE. I AM IN A CAR CLUB AND I ASKED ABOUT THIS, A CLUB MEMBER INFORMED ME THAT FALKEN ZIEX 502'S ARE DEFECTIVE; THAT HE ONCED OWNED THEM AND HAD PROBLEMS OUT OF 2 TIRES. HE MENTIONED HOW 502'S WERE PULLED FROM THE MARKET AND 512'S WERE INTRODUCED. I HAVE NOT FOUND ANY RECALLS OR COMPANY INFORMATION ON THIS AT ALL. I AS WELL NEED TO REPLACE THESE FAULTY TIRES IN WEEKS TO COME.*AK

AMENDMENT TO NHTSA ODI COMPLAINT NUMBER 10066149. FUEL RAIL/INJECTION SYSTEM FUEL LINE O-RING LEAK. REFERENCE NHTSA 98V184000/CHRYSLER RECALL 790. 1) 1 INCIDENT OF RECALL NOTICE AND ATTEMPTED RECALL SERVICE. AFTER RECALL SERVICE PERFORMED ON MARCH 18 1999 THERE WERE 2 INCIDENTS OF FUEL RAIL/O-RING LEAK CONFIRMED AS FOLLOWS: 2) RIGHT (PASSENGER) SIDE FUEL RAIL CRACKED AND LEAKED (OCTOBER 17 2002) 3) LEFT (DRIVER) SIDE FUEL INLET LINE O-RING FAILED AND LEAKED (APRIL 13 2004). CUSTOMER WAS MADE TO PAY FOR REPAIRS OF 3RD INCIDENT FOR $583.00 TO REPLACE ENTIRE FUEL RAIL ASSEMBLY CHRYSLER PART NUMBER 5015231AA. INSPECTION OF PARTS RETURNED TO CUSTOMER SHOW THAT FUEL INLET O-RING IS DEFECTIVE (HARDENED AND SHRUNKEN) AND IS BLACK IN COLOR (RECALL REPLACEMENT O-RING IS SUPPOSED TO BE BLUE IN COLOR). IT HAS BEEN CONFIRMED THAT 2ND INCIDENT OF FUEL LEAK WAS DUE TO RECALL SERVICE REPAIR OF MARCH 18 1999 NOT PROPERLY PERFORMED AS FUEL INLET O-RING WAS NEVER REPLACED (VILLAGE MOTORS CHELSEA MI-MECHANIC MISTAKE). IT SHOULD ALSO BE NOTED THAT RECALL SERVICE PROCEDURE TO "REINFORCE RIGHT (PASSENGER) SIDE FUEL RAIL DID NOT PREVENT FUEL LEAK INCIDENT OF OCTOBER 17 2002. CUSTOMER IS SEEKING REIMBURSEMENT FOR $583.00 FROM CHRYSLER DUE TO IMPROPER RECALL SERVICE OF DEFECTIVE O-RING. NHTSA ASSISTANCE WOULD BE APPRECIATED.

FUEL WAS LEAKING FROM THE FUEL RAIL. CONSUMER HAD VEHICLE TOWED TO THE DEALERSHIP. VEHICLE CAUGHT ON FIRE WHILE BEING TOWED TO THE DEALERSHIP, AND DEALERSHIP REFUSED TO HONOR THE FUEL LEAKAGE RECALL 98V184000 BECAUSE OF THE FIRE. VEHICLE HAD BEEN AT THE DEALERSHIP FOR A MONTH. *AK

FUEL RAIL/INJECTION SYSTEM LEAK. REFERENCE NHTSA 98V184000 AND CHRYSLER RECALL NUMBER 790. 3 INCIDENTS OF FUEL SYSTEM LEAK DUE TO DEFECTIVE FUEL RAIL SYSTEM LEAK. NHTSA 98V184000/CHRYSLER RECALL 790 IS FOR SUPPOSEDLY FIXING RIGHT (PASSENGER) SIDE INJECTION RAIL BUT FAILS TO ACKNOWLEDGE AND ADDRESS FIXING LEFT (DRIVER) SIDE FUEL INJECTION RAIL WHICH HAS SAME PROBLEM. NOTE: ROOT CAUSE OF FUEL LEAK IS THAT THE FUEL INJECTION RAIL IS MADE OF A PLASTIC WHICH EVENTUALLY SHRINKS OR CRACKS.

THE TOP OF MY SHOCK TOWERS IN MY ENGINE COMPARTMENT ARE ALMOST RUSTED. IT IS BEGINNING TO CRACK AND CHIP ALONG THE OUTSIDE EDGE. IF I PUSHED HARD ENOUGH I COULD PUT MY FINGER THRU IT. IF IT CONTINUES AT THIS PACE MY VEHICLE WILL BE UNSAFE TO DRIVE WITHIN A YEAR. YOU CAN ALSO SEE IT BEGINING TO BOW INWARD MAKING ME FEEL UNSAFE TO DRIVE MY VEHICLE.*AK

BALL JOINT OF FRONT RIGHT WHEEL SEPARATED AFTER HITTING BUMP ON HIGHWAY CAUSING LIMITED CONTROL OF VEHICLE. *LA

WHILE DRIVING 60 MPH LEFT FRONT COLLAPSED. THIS FORCED THE DRIVER TO PULL OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT LOWER BALL JOINTS FAILED. *AK

WHILE DRIVING 65 MPH A LOUD NOISE WAS HEARD COMING FROM THE REAR.CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

WHILE DRIVING 55 MPH A LOUD BANGING NOISE WAS HEARD COMING FROM THE REAR. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE REAR LOWER BALL JOINTS DUE TO WORN PARTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM