EAGLE Complaints

WHILE DRIVING COULD SMELL FUEL COMING FROM ENGINE HAD FOUND OUT AFTER TAKING VEHICLE TO DEALER THAT FUEL WAS LEAKING THROUGH SPARKS PLUGS. PLEASE PROVIDE MORE INFORMATION. *AK

WHILE DRIVING COULD STEP ON THE BRAKE PEDAL, BUT VEHICLE WILL NOT STOP ON TIME. HAD TAKEN VEHICLE TO DEALER, BUT PROBLEM STILL EXISTS. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE DRIVING STRAIGHT AND HITTING A BUMP VEHICLE STEERED INADVERTENTLY. CONTACTED DEALER, AND DEALER STATED NO RECALL ON VEHICLE. *AK

ENGINE COMPARTMENT FIRE WHILE DRIVING. VEHICLE WAS TOTALLED. PLEASE PROVIDE ADDITIONAL INFROMATION.*AK

AUTOMATIC SAFETY SHOULDER BELT IS NOT WORKING PROPERLY, THIS PROBLEM WAS UNDER MANUFACTURERS RECALL#662, AND WAS TEMPORARILY REMEDIED IN 1999. CONSUMER CANNOT USE SHOULDER BELT.*AK THE CONSUMER STILL HAS PROBLEMS WITH THE SHOULDER SAFETY BELT. *YD

WINDSHIELD FOGS UP WHEN DRIVING. COOLANT ESCAPES FROM HEATER COIL. ALSO, THERE WAS A BULLETIN RECALL #607 ON COOLANT TEMPERATURE CONTROL BYPASS VALVE. CONTACTED DEALER, AND DEALER WAS NOT AUTHORIZED BY CHRYSLER TO FIX VEHICLE. *AK THE END CAP CONNECTION THE HEAT EXCHANGER'S CORE TO THE ENGINE COOLING SYSTEM LEAKS HOT COOLANT INTO THE PASSENGER COMPARTMENT. *YH

MY MAJOR COMPLAINT WITH THIS CAR IS THAT THE POWER STEERING RACK HAS FAILED 2 TIMES WITHIN 64262 MILES. THE OTHER PROBLEMS WITH THE LINKAGES AND POWER STEERING PUMP(S) ARE LESS TROUBLING BUT MAY BE RELATED. IT IS MY OPINION THE TIRE WEAR HAS BEEN NEGATIVELY IMPACTED BY THE FAILURE OF THE STEERING COMPONENTS. I HAVE GONE THROUGH 2 SETS OF GOODYEAR EAGLE GAS GUARANTEED AT 48,000 EACH (96,000 TOTAL) IN ONLY 68905 MILES. THE FIRST RACK WAS REPLACED UNDER WARRANTY AT 32556 MILES. THE SECOND RACK WAS REPLACED AT 64262 MILES. SHORTLY THEREAFTER (65832 MILES) AND WHILE ON A TRIP TO ST. LOUIS THE CAR BECAME UNCONTROLLABLE AND I HAD ROYAL OAKS CHRYSLER-JEEP IN ST. PETERS, MO (636) 928-8000 REPLACE THE INNER TIE-ROD BUSHINGS. UPON MY RETURN TO DAYTON, IT WAS CLEAR THAT THE PROBLEM HAD IMPROVED BUT WAS NOT CORRECTED. AT 66396 MILES TOM HARRIGAN CHRYSLER REPLACED 2 MORE BUSHINGS (PART # 4755001), FRONT STRUTS, AND THE LINK-SWAY ELIMINATOR. THE CAR IS NOW SAFE BUT THERE ARE SQUEAKS AND HYDROLIC GROWLING COMING FROM THE STEERING MECHANISM THAT THE MECHANICS HAVE NOT BEEN ABLE TO DIAGNOSE. THE MECHANIC AT TOM HARRIGAN CHRYSLER INDICATED THAT STEERING PROBLEMS LIKE MINE ARE COMMON ON THE EAGLE, AND OTHER LHS CARS OF THIS VINTAGE. COMMON OR NOT, I SEE MULTIPLE FAILURES OF A MAJOR STEERING COMPONENT AS A SERIOUS SAFETY THREAT TO ME AND MY FAMILY. A MEAN-TIME-BETWEEN-FAILURES OF 34,000 MILES IS EVIDENCE TO ME THAT THE STEERING RACK DOES NOT POSESS THE REASONABLE DURABILITY EXPECTED/DEMANDED OF SUCH A CRITICAL COMPONENT. IT IS ALSO INDICITIVE OF A MATERIAL/MANUFACTURING DEFECT. THE FACT THAT SO MANY STEERING COMPONENTS FAILED IN MY EAGLE VISION AT ABOUT THE SAME TIME LEADS ME TO BELIEVE THAT THE FAILURES ARE RELATED, AT LEAST IN PART, AND I AM THANKFUL THAT MY WIFE WAS NOT AT THE WHEEL WHEN THE MOST SERVE SHAKING (AND NEAR LOSS OF CONTROL) OCCURRED.

WHILE DRIVING 20-25 MPH AN UNUSAL NOISE OCCURRED, SOUNDING AS IF SOMETHING BROKE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

SPOT WHERE AUTOMATIC BUTTON IS LOCATED TO RAISE AND CLOSE REAR WINDOW IS DANGEROUS. A CHILD WAS ALMOST STRANGLED BY WINDOW WHEN CHILD'S KNEE WAS PRESSED AGAINST BUTTON, AND THE CHILD'S HEAD WAS OUT OF THE WINDOW. *AK CONSUMER TRIED TO CONTROL WINDOW WITH DRIVER'S SIDE CONTROL, FINALLY CHILD WAS INSTRUCTED TO MOVE HIS/HER KNEE OFF THE CONTROLS, WITH SOME EXPERIMENTING CONSUMER FOUND THAT WINDOW WOULD NOT STOP WHEN THE BUTTON IS PRESSED AND AN OBJECT IS IN THE WINDOW. *TT

RECALL 00V421002 REPAIRS WERE PERFORMED ON SEPTEMBER 24, 2001. ON OCTOBER 31, 2001 WHILE TRAVELING APPROXIMATELY 35 MPH, THERE WAS A "RUBBING" AND "HUMMING" NOISE COMING FROM FRONT OF VEHICLE. A MECHANIC EXAMINED VEHICLE AND DETERMINED THAT FRONT/RIGHT BALL JOINT HAD FAILED, AND FRONT/ LEFT BALL JOINT WAS LOOSE. UPON CONTACTING DEALER , CONSUMER WAS TOLD THAT THE BALL JOINTS HAD NEVER BEEN SEALED WHEN THEY SERVICED VEHICLE FOR RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK