EAST TO WEST Complaints

We have a 2022 Tandara East to West Fifth Wheel we bought in January 2022. On vacation in Arizona we had a blow out on the fifth wheel the Castle Rock tires. This camper is only 15 months old and we took it out maybe 5 times last year camping around our home. The driver front tire blew out did significant damage to the camper around the wheels. We changed the tire with our spare and an hour later the passenger front tire blew out and it did significant damage to the camper around the wheels. These tires were less than 2 years old with a small amount of miles. We replaced all four tires and a third tire would have blew at some point per the technician at the tire shop.

Lionshead castle rock ST225/75 R15 passenger side front tandem axle tire blew on our 2021 forest rive east to west alta travel trailer while traveling in the middle lane on interstate 95 in Florida, 45 minutes into our trip. We have only put approximately 3,700 miles on these tires. There was nothing in the road, all proper maintenance has been conducted including tire checks and with proper air pressure maintenance prior to each trip. When the tire blew we heard a loud sound and immediately changed lanes and pulled off onto the shoulder. The tire is almost completely missing the center tread as though it were shaved off, then on one part the tire split from rim to rim and has metallic fiber shredding almost resembling hay sticking out. In the process it ripped the skirting or apron off the trailer from front door to back door leaving the anchors bent and hanging. Ww had two passengers in the truck towing the trailer and were now stranded on the side of one of the busiest roadways in florida during rush hour as the sun went down. The tire rod that came with the trailer for the tires bent each time we tried to even loosen the tire so it was completely useless. We got the spare tire on after having tools brought to us putting another vehicle and passenger at risk. These tires are not safe for traveling and gave since read numerous other stories very similar to ours. This issue needs to be investigated as we now feel that we need to replace all 4 tires and the spare prior to our next trip not to mention we now also have damage to our trailer that is less than 2 years old.

There is a CURRENT recall campaign for this issue. I believe it should be expanded. There has been no issue YET, but there WILL be if not repaired. Pictures will show bad/failed/failing welds where the safety chains are secured to my hitch coupler on my travel trailer. Manufacturer told me based on my VIN and date of manufacture, my unit was not included. This unit was purchased about one month ago +/- a few days.

We bought this camper brand new on June 18 2021. Two of the four tires already have defects. One has an egg forming in the sidewall and the other has deformations forming in the tread/sidewall. The tires have less than 1000 miles on them since purchase.

The contact owns a 2021 East to West Silver Lake RV. The contact stated that the refrigerator was inoperable. There was no warning light illuminated. The contact had food waste due to spoilage. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the refrigerator needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.