ENTEGRA Complaints

THE EXHAUST SYSTEM SEPARATED BETWEEN THE TURBO AND THE PARTICULATE FILTER ON THE CUMMINS DIESEL ENGINE. THIS IS IN A SPARTAN RV CHASSIS. THE HEAT FROM THE EXHAUST LEAK DUE TO THE FLEXIBLE EXHAUST BELLOWS CAUSED EXTENSIVE THERMAL DAMAGE. SEE NHTSA RECALL 16V-313 AS THAT RECALL DESCRIBES THE PROBLEM EXACTLY.

RADIATOR TANK STARTED LEAKING AT A RATE OF OVER 15 QTS PER HOUR ON TRIP TO FLORIDA. KEPT FILLING WITH WATER TO GET 2 HOURS TO FINAL DESTINATION. REPLACEMENT OF RADIATOR WAS DONE AT NORTH TRAIL RV IN FORT MEYERS AT MY EXPENSE OF $6,195.34. SPARTAN MOTORS IS THE MANUFACTURER OF THE CHASSIS AND THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM WITH API RADIATORS. THEY HAVE REPLACED MANY OF THEM TO DATE, MY COACH WAS JUST 6 MONTHS OUT OF WARRANTY AND THEY SAID THEY WOULD HELP ME OUT THEY OFFERED $1,000.00 AGAINST ALMOST $6200 BILL. WHY ISN'T THE RV INDUSTRY HELD TO THE SAME ACCOUNTABILITY STANDARDS AS THE AUTO INDUSTRY?

MY MOTOR COACH IS A 2014 ENTEGRA COACH BUILT ON A SPARTAN K2 CHASSIS. SPARTAN INSTALLED NEW FRONT TIRES (GOODYEAR G670 295/80/22.5) ON MY COACH ON 4/22/2016. MY COACH WAS WEIGHED AT ALL TIRES AND THE CORRECT TIRE PRESSURE WAS OBTAINED FROM THE TIRE MANUFACTURERS CHART, WHICH IS THE PRESSURES THAT I MAINTAINED. APPROXIMATELY 18,000 MILES LATER ON 8/27/2019 WE WERE DRIVING DOWN THE HIGHWAY AND THE RIGHT FRONT TIRE BLEW FOR NOREASON. WE HAD THE TIRE REPLACED AND CONTINUED ON OUR WAY. ABOUT 2 HOURS LATER OUR LEFT FRONT TIRE BLEW, AGAIN FOR NO REASON. BOTH TIMES WE HAD A TIRE TECH COME OUT AND REPLACE THE BLOWN TIRE. THEY COULD FIND NO OBVIOUS REASON FOR THE FAILURES. AFTER THE FIRST BLOW OUT, I CHECKED THE OTHER TIRES FOR DAMAGE AND FOUND NONE. I ALSO ASKED THE TECH TO CHECK THE OTHER TIRE. HE TOLD ME AFTER HIS INSPECTION AND CHECKING PRESSURE, THAT THE 2ND GOODYEAR TIRE WAS SAFE AND GOOD TO GO. THERE WAS NO DEBRIS IN THE ROAD EITHER TIME. I HAVE A TIRE PRESSURE MONITOR SYSTEM INSTALLED ON ALL MY TIRES. IT HAS ALARMS FOR PRESSURE AND TEMPERATURE ISSUES. I HAD BEEN MONITORING THE TEMPERATURES AND PRESSURES OF ALL MY TIRES DURING THE DAY AND DID NOT SEE ANYTHING ABNORMAL. I DID NOT RECEIVE ANY ALARMS PRIOR TO EITHER BLOW OUT, SO I AM CONFIDENT THE TIRES WERE PROPERLY INFLATED AND DID NOT HAVE SUFFER ANY TYPE OF AIR LOSS. BOTH TIMES IT WAS A SUDDEN CATASTROPHIC INTERNAL FAILURE. BOTH BLOW OUTS CAUSED DAMAGE TO BOTH SIDES OF THE FRONT END OF THE COACH. I HAVE SINCE READ OF NUMEROUS OTHER COACHES LIKE MINE WITH THE SAME GOODYEAR TIRES THAT HAD FAILURES RESULTING IN DAMAGE AND EVEN CRASHES. IT IS A VERY DANGEROUS TO SUFFER A STEER TIRE BLOW OUT AT HIGHWAY SPEED. I BELIEVE THE CAUSE OF MINE WERE POOR QUALITY TIRES THAT WERE NOT DESIGNED WELL ENOUGH TO HANDLE THE SIZE AND WEIGHTS OF MY MOTOR COACH. EVEN THOUGH MY WEIGHT WAS WITHIN THE SPECIFICATIONS OF GOODYEAR AND THE TIRES WERE ROUTINELY MAINTAINED, THEY STILL SUFFERED ASUDDEN CATASTROPHIC INTERNAL FAILURE FOR NO REASON.

WE HAD A FRONT TIRE SEPARATION(SIDEWALL SEPARATION). WAS DETECTED BEFORE A BLOWOUT.

TL* THE CONTACT OWNS A 2014 ENTEGRA ASPIRE EQUIPPED WITH GOODYEAR G670RV TIRES, SIZE: 29580R22.5 (NA). WHILE DRIVING 62 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRE SPLIT INTO THIN LAYERS. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 22,800 AND THE TIRE FAILURE MILEAGE WAS 2,100.

ON JULY 6TH, 2018 ABOUT 11:30 AM, I EXPERIENCED A FRONT PASSENGER BLOWOUT ON MY 2016 CLASS A MOTORHOME. MY RV WAS EQUIPPED WITH GOODYEAR G670 TIRES 295/80R22.5 THAT CAME ON IT AT PURCHASE. TRAVELING EAST ON I-10 JUST BEFORE BAYTOWN, TEXAS. DRIVING AT 62 MPH ON A DRY SUNNY DAY THE TIRE BLEW. NEITHER MY WIFE NOR I WERE INJURED BUT, THE EXPERIENCE WILL LAST A LIFE TIME, THE TIRE SHOWED NO SIGNS OF OUTER DAMAGE AND I ONLY HAD JUST OVER 20K MILES ON THE TIRES. THE BLOWOUT CAUSE THE RV TO STEER HARD AND FAST RIGHT SENDING THE RV ACROSS ONE LANE AS I FOUGHT TO KEEP IT FROM STRAIGHT. IT LEFT THE FREEWAY HEADING ACROSS THE DITCH TO THE ON COMING TRAFFIC OF THE FRONTAGE ROAD. IN MY FIGHT TO MAINTAIN CONTROL, I WAS ABLE TO BRING IT TO A STOP DOWN THE CENTER OF A DITCH. ONCE THE RV WAS RECURRED, TIRE REMOVE I TOOK WHAT WAS LEFT TO THE GOODYEAR SERVICE CENTER IN BAYTOWN ON I-10 TO MAKE A CLAIM. NOT HEARING FROM THEM AFTER A PERIOD OF TIME, I VISITED THE CENTER AND MADE 2 CALLS OF INQUIRY. TODAY IS APRIL 1ST, 2019 AND HAVE HEARD NOTHING FROM THE CENTER OR GOODYEAR. THE BLOWOUT DAMAGE COST OVER 60K DOLLARS.

ON DEC. 12, 2018, I EXPERIENCED A BLOWOUT ON MY 2015 ENTEGRA ASPIRE THAT HAD ABOUT 24,000 MILES ON IT. I WAS TRAVELING EASTBOUND ON I-10, NEAR MARIANNA, FLORDIA AT ABOUT 63MPH. THE RIGHT FRONT PASSENGER TIRE THAT BLEW OUT WAS A GOODYEAR G670 WITH A DATE OF 18/4 (APRIL, 2014). I WAS ABLE TO MAINTAIN CONTROL OF THE MOTORHOME AND PULL IT OVER SAFELY. NO OTHER VEHICLES WERE INVOLVED,NO ONE WAS INJURIED AND MY TOW VEHICLE WAS NOT DAMAGED. THE BLOWOUT BLEW OFF THE FRONT WHEEL WELL FENDER AND DESTROYED THE ELECTRICAL WIRING IN THIS AREA. THE DOOR AND THE ELECTRICAL STEPS WERE DAMAGED. THE PERMANENT STEPS WERE BROKEN AND THE TILES AROUND THE PASSENGER SEAT WERE CRACKED. ALSO THE WINDSHIELD ON THE PASSENGER SIDE RECEIVED A HOLE AND CRACKS OF ABOUT 12 INCHES IN DIAMETER. THE WIRING TO THE BIG AWNING WAS DESTROYED. THESE ARE JUST THE OBVIOUS THINGS I OBSERVED. THE BLOWOUT HAPPENED ABOUT 4:00PM. WE SAT ON THE SIDE OF THE INTERSTATE FOR ABOUT 6 HOURS. THE POLICE WERE A NO SHOW. ABOUT 10:00PM THE TIRE MAN SHOWED UP. HE REPLACED OUR TIRE AND SAID HE THOUGHT THE MOTORHOME WAS DRIVABLE. I DROVE THE RV TO THE REST AREA THAT WAS ABOUT 5 MILES AWAY. THE WRECKER SERVICE WAS WAITING FOR US AT THE REST AREA. AFTER HE EXAMINED THE MOTORHOME HE THOUGHT I SHOULD DRIVE IT TO A REPAIR SHOP INSTEAD OF HAVING IT TOWED. HE TRIED TO BRING IN THE ELECTRICAL STEPS BUT THEY WOULD NOT COME IN. I PARKED THE COACH IN THE REST AREA FOR THE NIGHT. ON DEC. 13TH, I SLOWLY DROVE THE MOTORHOME TO ALLIANCE COACH IN DAVENPORT, FLORDIA. THE MOTORHOME HAS NOW BEEN IN THE COLLISION CENTER FOR 8 WEEKS. THE ORIGINAL ESTIMATE WAS FOR OVER $10,000. THE SUPPLEMENTAL CLAIMS HAVE NOT BEEN FILED YET. THE WIRING WAS MORE COMPLICATED THAN ORIGINALLY THOUGHT. THE FENDER HAS FINALLY COME IN.

I HAVE SEEN THAT THERE IS AN INVESTIGATION INTO OUR GOODYEAR STEER TIRES ON OUT MOTORCOACHES BECAUSE OF BLOWOUTS! THE WEIGHT RATING ON THESE TIRES FOR THE WEIGHT CARRIED UP FRONT IS AT LIMIT OR OVER! I HAVE SCALED MINE RIGHT AFTER PURCHASE AND WAS SLIGHTLY OVER TIRE WEIGHT RATING! ENTEGRA REALIZED THERE MISTAKE INTO LATER YEARS AND CHANGED TO A HIGHER WEIGHT RATED TIRE. I BELIEVE THE NHTSA SHOULD HAVE MADE THEM CHANGE THESE TIRES AND NO HIGHWAY DEATHS WOULD HAVE HAPPENED. IF I WOULD HAVE PUT UNDERRATED TIRES ONTO OUR TRUCKING COMPANY TRUCKS AND CAUSED HIGHWAY FATALITY YOU KNOW WHAT WOULD HAPPEN. COME ON GUYS, THAT SHOULD HAVE BEEN A RECALL!

I WAS TRAVELING ON INTERSTATE 75 NORTHBOUND JUST NORTH OF OCALA, FL WHEN MY 2015 ENTEGRA ASPIRE MOTORHOME SUFFERED A TIRE BLOWOUT TO THE LEFT FRONT STEER TIRE. THE TIRE TYPE IS A GOODYEAR G670RV 295/80R22.5. THERE WERE NO PRIOR INDICATIONS THAT THERE WAS A PROBLEM WITH THE TIRE. THE INCIDENT RESULTED IN MOMENTARY LOSS OF VEHICLE CONTROL AS WELL AS CAUSING SIGNIFICANT DAMAGE TO THE MOTORHOME IN THE WHEEL WELL AREA. THIS AREA HOUSED A WIRING HARNESS AND SUPPORT STRUCTURES FOR THE BODY COMPONENTS OF THE VEHICLE. ADDITIONALLY, THE TIRE BELT FRAGMENTS DAMAGED THE VEHICLE I WAS TOWING AND CAUSED DAMAGE TO ANOTHER PERSON'S VEHICLE WHO WAS BEHIND MY MOTORHOME ON THE HIGHWAY. AFTER THE INCIDENT OCCURED MY WIFE POSTED ON AN ENTEGRA SOCIAL MEDIA GROUP WHAT HAD HAPPENED AND IT APPEARS THAT THERE ARE A MULTITUDE OF OTHER PEOPLE WITH THE SAME PROBLEM WITH THE SAME MAKE AND MODEL OF TIRE ON THEIR MOTORHOME. I SUBSEQUENTLY HAVE PURCHASED A DIFFERENT BRAND OF REPLACEMENT TIRES FOR THE MOTORHOME AS I DO NOT TRUST THE GOODYEAR TIRES ON THE MOTORHOME. THE DATE CODE ON THE TIRES WERE (1914) SO ABOUT 4 YEARS OLD. THERE WERE NO SIGNS OF DRY ROTTING ON THE TIRES AND THE VEHICLE DOES NOT SIT FOR EXTENDED PERIODS OF TIME.

TL* THE CONTACT OWNS A 2019 ENTEGRA CORNERSTONE MOTORHOME. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENTRANCE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,000.