ENTEGRA Complaints

CABIN "DOGHOUSE" ENGINE COVER WAS NOT PROPERLY INSULATED AGAINST HEAT AND NOISE FROM THE ENGINE. THIS COACH (SERIAL NUMBER 2L1AU8065) SHOULD HAVE BEEN COVERED UNDER JAYCO SAFETY RECALL NO. 9903527, NHTSA RECALL #20V-667, BUT FOR SOME REASON WAS NOT INCLUDED. THIS PRESENTS AN IMMEDIATE THREAT TO US THE OWNERS AS ARE COMMITTED TO AN EXTENDED TRIP WITH THIS VEHICLE WHICH WE JUST RECENTLY PURCHASED, BEING UNAWARE OF THIS PROBLEM. THE HEAT AND THE NOISE ARE TREMENDOUS AND WERE NOT NOTICED UNTIL WE WERE DRIVING THE VEHICLE HOME FROM THE DEALER ON INTERSTATE 5.

The Trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this RV. The failed Trimark was returned to Spartan Chassis. It is a 2020 recall item. Component inspected and replaced by RV Repair Service, new Trimark installed and worked. There were no warnings, when it failed there was no way to start the RV and it was stuck for a week where I last shut the engine off.

Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!

In march of 2021 I left Las Vegas Nevada for home (montana) . 70 miles north on highway 93 (2 lane 70 mph ) road def level light came on . Engine power reduction in 30 miles. I then called Spartin mgf. was told to find a rock and hit the top of the DEF head.?? Ok so i did lights went out and i went on 200 miles later lights came on again! found a safe place to pull over and repeated previous instructions. Lights went out and i went on. 50 miles later I arrived in a town called Lund. (population 250) with no warning engine went to reduced engine power and slowed to 1 MPH!!! still on a 2 lane highway! this put my family"s life as well as mine and other motorists in serious danger! this motorhome sat in a motel parking lot for 3 weeks before i could get parts to fix it. this cost me thousands of dollars and is not acceptable for any motor vehicle at any price point.

The contact owns a 2022 Entegra Cornerstone hauled by a 2022 Spartan Motorhome. The contact stated that while traveling at 59 MPH, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. The contact took the vehicle to National Indoor RV Centers (11280 N Solar Canyon Way, Surprise, AZ 85379) for service. In spite of the service repair, the failure remained. The manufacturer was then notified of the failure and referred him to Velocity Truck Centers – Tolleson (9899 W Roosevelt St, Tolleson, AZ 853530 for assistance. In spite of the referral, the tire pressure monitoring system for the passenger’s side rear outer tire remained defective. The vehicle had yet to be repaired. The failure mileage was approximately 1,800.

The contact owns a 2016 Entegra Anthem Motorhome. The contact received a recall notification for NHTSA Campaign Number: 16V761000 (Equipment) and the RV was taken to the dealer for recall repair. The dealer replaced the Tempurpedic Sealy Mattress with a new Sleep Number Mattress; however, the dealer advised the contact that there was a piece missing from the new Sleep Number Mattress. The contact also noticed that the mattress was deflated because the plug was too small and would disconnect whenever she opened and closed the slide outs. The contact stated upon arriving to her residence, she noticed that the mattress was deflated on one side and could not retain air after she had refilled it with air several times. The dealer and the manufacturer were notified of the failure but did not provide any assistance. The mattress was not replaced. The RV failure mileage was approximately 34,000. The mattress was not replaced.

Defective tone rings and sensors cause the Traction control system (TCS) and ABS system to be disabled. Cruise control is also disabled. Repair parts have been back ordered for months. Ford repair facility has advised vehilce is unsafe to drive .

Exterior storage bin lights are so hot they burnt items in the storage bin. This would have cause a major fire if we didn’t catch it in time.

The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.