2014 FIAT 500 Complaints

I'VE HAD TROUBLE WITH THE CAR WHEN PULLING AWAY FROM THE CURB WITH THE TRANSMISSION NOT ENGAGING OR SAYING "GEAR IS NOT AVAILABLE" WHEN MOVING FROM DRIVE TO REVERSE/NEUTRAL. USUALLY IT WILL DO IT ONCE AND I CAN TURN OFF THE CAR AND BACK ON AND IT GIVES ME AN ENGINE WARNING LIGHT AND THE CAR IS DRIVABLE. IN THE PAST MONTH IT'S DONE THE 'GEAR NOT AVAILABLE' WHILE MOVING AROUND 25-30 MPH ON CITY STREETS. I'VE HAD TO PULL OFF TO A SIDE STREET AND TURN OFF/RESTART THE CAR TO GET THE GEARS BACK. I HAVE VIDEO OF THE MOST RECENT EVENT. I'D TAKEN THE CAR TO THE DEALER SERVICE AND THEY COULD NOT REPLICATE THE SITUATION. I'VE VIDEO'D THE DASH DURING THE MOST RECENT EVENT(S) ON JULY 12 AT 4:44 AND 4:47 PM. FOR THE 4:44 PM I WAS PULLING AWAY FROM THE CURB. FOR THE 4:47 I WAS MOVING ALONG A CITY STREET AT 20 MPH. I HAVE CONTACTED THE DEALER SERVICE AGAIN AND I WILL BE PROVIDING THEM VIDEO OF THE DASH AS I TRIED TO CHANGE GEARS AND RESTART THE CAR. *TR

DRIVING CAR SUDDENLY STOP IN THE MIDDLE OF STREET, FIAT AFTER REPAIR SAY: BATTERY WAS DEFECTIVE. AND SECOND ISSUE IS THE SHOW FLAKE SENSOR APPEARS AND SHUT DOWN AIR CONDITIONER / BLOW HEAT . THE BRAND NEW FIAT DELIVERY DATE 10-13-2013 ZERO MILES . THE CAR HAS BEEN IN THE REPAIR SHOP SEVERAL TIMES FOR THE AIR CONDITIONER /

TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT THE WHEN THE ENGINE WAS STARTED, THE VEHICLE FAILED TO MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER CODES WERE RESET, HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN BEGAN TO MOVE IN REVERSE WHEN THE GEAR WAS IN THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

I BOUGHT THIS CAR BRAND NEW IN JUNE 2014 WITH 3 MILES ON IT AND ABSOLUTELY LOVED IT. WHILE SITTING IN A DRIVE THRU ONE DAY, THIS WHITE SMOKE CAME OUT FROM UNDER THE HOOD AND THE SMELL WAS AWFUL. I HAD NO IDEA WHAT WAS GOING ON SINCE NO LIGHT INDICATORS LIT UP ON THE DASH BOARD. I LEFT THE DRIVE THRU AND PROBLEM SEEMED TO STOP SO I THOUGHT NOTHING MORE ABOUT IT. THE OTHER DAY, AGAIN WHILE SITTING IN A DRIVE THRU, WHITE SMOKE POURS OUT FROM UNDER CAR, CAR SHUTTERS, THEN DASH BOARD LIGHTS UP AND CAR DIES. I AM LEFT FREAKING OUT IN A DRIVE THRU ALONE WITH A DEAD SMOKING CAR WHICH HAD TO BE PUSHED OUT BY 2 HELPFUL EMPLOYEES. TOWED TO THE DEALERSHIP, I WAS INFORMED THAT YOU CAN'T JUST SIT IN TRAFFIC WITH THIS CAR, YOU HAVE TO PUSH THE BREAK PEDAL HARD TO RELEASE THE CLUTCH FROM SPINNING AND CAUSING FRICTION. THE FRICTION IN STOP AND GO TRAFFIC WILL CAUSE OVERHEATING AND STALLING OF THE VEHICLE... UM HELLO, THIS IS NOT SAFE. I LIVE IN ORLANDO FLORIDA, STOP AND GO TRAFFIC CAPITAL. I HAVE 8400 MILES ON THIS CAR AND NOW FACED WITH THE DILEMMA OF GETTING RID OF THIS FIRE TRAP WAITING HAPPEN WITH MYSELF AND CHILD IN THE CAR, OR JUST KEEP IT AND PRAY IT DOES DIE IN THE MIDDLE OF THE INTERSTATE AND I AM KILLED TRYING TO PUSH IT OFF THE ROAD. I WILL NEVER BUY THIS BRAND AGAIN, NOR WILL I SUPPORT ANY "FIXES" THEY SAY WILL HELP. THE COMPANY KNOWS THEY MADE A MISTAKE AND COULD COST LIVES, THIS IS WHY IT IS NOT OFFERED IN THE NEW 2015 500L OR THE NEW 2016 500X. I AM GETTING RID OF THIS DEATH TRAP, BUT NOT UNTIL I BUG THE HELL OUT OF THE CORPORATION FOR SELLING FAULTY PRODUCTS TO THE PUBLIC AND KNOWING THE ISSUES AND RISK THEY HAVE CAUSED.

THIS IS MY THIRD COMPLAINT AND I HAVE YET TO GET ANY FEEDBACK FROM YOU ALL. FIAT USA AND THE DEALERSHIPS ARE AT ODDS OVER THE CLUTCH ISSUE. FIAT USA TELLS YOU TO SCHEDULE A SERVICE APPT AND THE DEALERSHIPS TELL YOU THAT THIS IS A NORMAL COMPONENT OF THE VEHICLE, THAT IT IS NORMAL MIND YOU FOR THE VEHICLE, ONLY A YEAR OLD, TO SMOKE AND STALL OUT DUE THE CLUTCH OVERHEATING AT ANYTIME IN HEAVY TRAFFIC OR THEY TELL YOU TO PUT THE CAR IN NEUTRAL IN TRAFFIC, OR PULL OVER AND POP THE HOOD TO LET VEHICLE COOL DOWN, NEITHER OF WHICH IS VERY SAFE, FEASIBLE OR PRACTICAL. THIS IS NOT NORMAL, THIS IS UNACCEPTABLE AND A VERY HAZARDOUS DEFECT. I WANT MY MONEY BACK OR ANOTHER MODEL OF VEHICLE. I WOULD APPRECIATE YOUR ASSISTANCE AND FEEDBACK PLEASE. PREVIOUS ODI #S 10723909 AND 10693082.

TL* THE CONTACT OWNS A 1986 GRUMMAN LONGLIFE (NA). WHILE EXITING THE VEHICLE, THE CONTACT CLOSED THE DOOR AND HIS MIDDLE FINGER WAS CAUGHT BETWEEN THE SLIDING DOOR AND THE DOOR FRAME. AS A RESULT, 1/3 OF THE CONTACT'S FINGER WAS AMPUTATED. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS OUT OF BUSINESS AND COULD NOT BE NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. MA 08/11/15 UPDATED 10/19/2017*CN

I AM REPORTING A SECOND INCIDENT, THE FIRST WAS MARCH 2015 ODI #10693082, OF THE CLUTCH OVERHEATING AND MY VEHICLE STALLING OUT, THIS TIME IT WAS IN THE MIDDLE OF F STREET DOWNTOWN DC ON A FRIDAY NIGHT. I WAS SITTING IN TRAFFIC AND ATTEMPTED TO MAKE A THREE POINT TURN WHEN MY VEHICLE STALLED OUT WITH NO WARNING, NO SMOKE THIS TIME, NO INDICATION THAT IT WAS OVERHEATING AND DIED IN THE MIDDLE OF MAKING A THREE POINT TURN AND WOULD NOT START AGAIN. I HAD TO BE PUSHED OUT OF THE STREET BY STRANGERS WHO ASSISTED ME AND POPPED THE HOOD SO THE VEHICLE COULD COOL DOWN. THIS CAR IS PUTTING ME IN PRECARIOUS AND DANGEROUS SITUATIONS. THE CLUTCH OVERHEATS SITTING IN TRAFFIC AND IT WILL IN TURN STALL OUT AND WON'T START AGAIN UNTIL THE CLUTCH COOLS DOWN. THIS IS A SERIOUS DEFECT AND I AM ASKING YOU ALL FOR THE SECOND TIME TO ASSIST ME IN HAVING FIAT EITHER REPLACE OR FIX THIS ISSUE IN THE 2014 FIAT 500 L. *TR

TL* THE CONTACT OWNS A 2014 FIAT 500. WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED SMOKE COMING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION BALL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2014 FIAT 500E. THE CONTACT STATED THAT THE VEHICLE WOULD NOT CHARGE THE BATTERY USING A 240 POWER CORD. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V179000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN. BOTH THE DEALER AND THE MANUFACTURER CONFIRMED THAT THEY WERE MADE AWARE OF THE SITUATION; HOWEVER, THEY HAD YET TO DETERMINE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

ON THE DAY OF FEB. 24 2015 ME AND MY WIFE WERE IN THE DRIVE-THRU AT STAR-BUCK. WHILE WE WERE IN LINE TO GET COFFEE WE SMELL THIS BAD BURNING SMELL. I THOUGHT IT WAS FROM SOME WHERE IN THE AREA, I EVEN ASK THE STAR-BUCK CLERK WHATS THAT SMELL, HIS REPLY WAS THIS IS THE FIRST TIME SMELLING IT. AS WE PULLED OFF FROM STAR-BUCKS I NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD AND MAKING ITS WAY INTO THE CABIN OF THE VEHICLE. CALLED THE FIAT DEALERSHIP AS IT WAS HAPPENING, THEY SUGGEST ME TO BRING FIAT IN, SO I DID. FIAT VERIFIED THE PROBLEM AND STATED THIS.( VERIFIED CLUTCH BURNING TYPE SMELL UNDER HOOD. INSPECT AND FOUND NO LEAK AND NO CODES IN PCM OR TCM. DROVE AND FOUND ENGAGEMENT FROM STOP VERY SLIGHTLY DELAYED COMPARED TO NEWER VEHICLE. RELEARNED CLUTCH CONTACT POINTS. DROVE AGAIN AND FEELS BETTER. OK AT THIS TIME.) THEN ON MAY 6 2015 14005 MILES,MY FIAT 500L DID IT AGAIN. WE WERE AT POPEYES DRIVE-THRU WAITING IN LINE TO BUY CHICKEN AND IT HAPPEN AGAIN WITH THE BURNING SMELL AND WHITE SMOKE,BUT THIS TIME MY FIAT WOULDN'T MOVE WHILE WE WERE IN DRIVE. SO I SHIFTED OUT OF DRIVE TO REVERSE FROM REVERSE TO NEUTRAL AND CAR WOULDN'T MOVE. THEN I PUT IT IN PARK AND KILL THE CAR, REATRTED CAR AND IT DECIDED TO MOVE THEN. SO IT SCARED ME AGAIN WITH THE BREATHING OF THE BURNING SMELL, IN WHICH HURTS YOUR LUNGS AND BURNS YOUR EYES. SO I BROUGHT THE FIAT TO A DIFFERENT FIAT DEALERSHIP, WITH MY CONCERN. THEY KEPT THE CAR FOR 1 DAY AND SAID. (TEST DRIVE VEHICLE AND IS OPERATING AS DESIGNED. SHIFTS THROUGH GEARS PRO PERTLY, UP SHIFTS AND DOWN SHIFTS. UNABLE TO DUPLICATE CONCERN AT THIS TIME. CHECKED OVER VEHICLE ANS IS OPERATING AS DESIGNED.