2014 FIAT 500 Complaints

MY VEHICLE BEGAN LEAKING GASOLINE FROM UNDER THE CAR PROFUSELY. A LARGE PUDDLE OF GASOLINE FILLED MY GARAGE FLOOR. I PUSHED THE CAR OUT MY GARAGE AND A TOW TRUCK PICKED IT UP AND TOOK IT TO A LOCAL FIAT DEALER. GASOLINE WAS VISIBLY DRIPPING OUT THE CAR. THE LEAK WAS VERY BAD. IT WAS NOT A SMALL LEAK AT ALL. *TR

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL SMELL INSIDE THE VEHICLE THAT CAUSED THE FAMILY TO BECOME SICK. THE CONTACT DECIDED TO RETURN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

WAS NOT ABLE TO PUT THE GEAR ON REVERSE. CHECK TRANSMISSION AND ENGINE ALERT CAME ON. THE VEHICLE HAS BEEN AT THE STUDIO SINCE AUGUST 14,2014 AND IT'S STILL NOT FIXED. *TR

I RECEIVED A SAFETY RECALL IN THE MAIL STATING THAT REPAIRS WOULD BEGIN ON JULY 21, 2014. UPON CONTACTING THE DEALERSHIP I WAS TOLD THAT PARTS FOR THE REPAIR ARE DELAYED FOR 6 TO 8 WEEKS. I CALLED FIAT CUSTOMER ASSISTANCE CENTER AT 1-888-242-6342 AND WAS TOLD THERE WAS NOTHING THAT THEY COULD DO ABOUT THE DELAY IN OBTAINING THE PARTS FROM THEIR SUPPLIER. BECAUSE A POWER INVERTER MODULE FAILURE CAN "CAUSE A CRASH WITHOUT WARNING" THIS REPAIR TIMELINE IS UNACCEPTABLE.

AT A STOP TO SHOP, EVERYTHING LOCKED UP. COULD NOT TURN CAR KEY ON OR OFF OR REMOVE KEY. COULD NOT OPEN DOORS OR WINDOWS. AFTER ABOUT 10 MINUTES IT WAS OK. I AM ELDERLY AND QUITE NERVOUS ABOUT SUCH THINGS. NEXT DAY TOOK IT TO DEALER AND THEY STILL ARE WAITING FOR REPLACEMENT PARTS AND TELLING ME A BUNCH OF NONSENSE THAT THIS CAN HAPPEN IF STEERING WHEEL AND FRONT WHEELS ARE NOT ALIGNED PROPERLY. *TR

TL* THE CONTACT OWNS A 2014 FIAT 500E. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V235000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS AVAILABLE HOWEVER THE DEALER WAS ONLY ABLE TO SERVICE TWO VEHICLES PER DAY. THE DEALER WAS UNCERTAIN WHEN THEY WOULD BE ABLE TO REMEDY THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND HAD ADVISED THE CONTACT GO TO ANOTHER DEALER AN HOUR AWAY TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

10 INCIDENTS SO FAR! 1: THE CHECK ENGINE LIGHT WENT ON. DROVE CAR AND AUTOMATIC TRANSMISSION HESITATES WHEN ACCELERATING. BACKFIRES ON ACCELERATION. 2: SAME ISSUE DAYS AFTER 'REPAIR' COMPLETED. THIS TIME THE TRANSMISSION IS NOT SHIFTING PROPERLY 3: SAME ISSUE AS #1 WEEKS AFTER 'REPAIR' COMPLETED ON #2. THIS TIME THE RPM'S GO VERY HIGH WHEN IT AUTOMATICALLY SHIFTS OR PRESS ON ACCELERATOR 4: ENGINE MAKES GRINDING NOISE WHEN SHIFTING. DEALER SAID NOISE WAS NORMAL BUT THEN FIXED IT IN INCIDENT #5. 5: GRINDING NOISE ON ACCELERATION. CAR WILL NOT MOVE WHEN SHIFTING FROM PARK TO DRIVE. ANOTHER TIME WHEN SHIFTING TO DRIVE, CAR WENT IN REVERSE. 6: RECALL ON THE TRANSMISSION. THOUGHT THIS WOULD FIX THE PROBLEM BUT IT CONTINUED. 7: SHIFTED FROM PARK TO DRIVE. CAR WENT BACKWARD AND HIT A POLE. 8: BACK WHEELS SUSPENSION HAS A LOUD NOISE GOING OVER BUMPS. LEFT REAR SPRING AND TOP MOUNT FELL OUT OF PLACE. 9: VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW IT TO DEALERSHIP. 10: VEHICLE WILL NOT SHIFT OUT OF PARK AGAIN. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW TO DEALERSHIP. TOTAL DAYS IN THE SHOP SINCE 8/30/2013 THROUGH 07/18/2014 IS 46+. *TR

AIR CONDITIONER DOES NOT STAY COLD NO MATTER WHAT SPEED, STOPPED, FACING OR NOT FACING THE SUN, RUSH HOUR TRAFFIC OR NOT RUSH HOUR, ON FREEWAY OR SURFACE STREETS. AIR IS COLD AND AFTER A COUPLE MINUTES BECOMES HUMID AND COOL, NOT COLD. IT DISPLAYS SIMILAR SYMPTOMS AS IS IF THE CONDENSER IS ICING OVER. WENT INTO SHOP ON 5/23 INTERNAL CIRCUIT FAILURE AND REPLACED THE A/C CLUTCH RELAY. RETURNED TO SHOP FOR EXACT SAME ISSUES ON 5/29/14 FOR FAILURE IN NEW RELAY AND WAS REPLACED WITH NEW A/C CLUTCH RELAY. RETURNED TO SHOP ON 6/13 FOR SAME ISSUE OF NOT STATING COLD. WAS TOLD NEW POWERTAIN COMPUTER MODULE WOULD FIX THE ISSUE. WHEN I WENT TO PICKUP CAR ON 7/3/14, CAR DID NOT START SO UNABLE TO VERIFY IF A/C WAS FIXED. SINCE NO WORK WAS COMPLETED ON A/C UNIT FIGURE THAT SINCE THE MODULE DID NOT FIX THE STARTING ISSUE THE A/C WOULD MORE THEN LIKELY STILL FAIL. *JS

INTERMITTENT NO CRANK NO START, WHEN TURNING THE KEY TI TO START THE CAR THE ENGINE DOES NOT ENGAGE ON THE FIRST TRY. YOU CAN HEAR THE CLICKING OF THE STARTER AND ALL ELECTRONICS POWER UP BUT ENGINE DOES NOT ENGAGE AND START, SIMILAR TO NOT HAVING ENOUGH COMPRESSION IN THE ENGINE. AS TIME PASSES THE MORE FREQUENT THE ISSUE BECOMES. 5/23/14 1ST VISIT TO SERVICE DEPARTMENT, UPDATED POWERTRAIN MODULE. RETURNED CAR TO SERVICE DEPARTMENT ON 5/29/14 FOR SAME NO START ISSUE, SOFTWARE UPDATE AND REPROGRAMMED INSTRUMENT CLUSTER MODULE SOFTWARE. 6/9/14 CAR DID NOT STAT, RETURN TO SERVICE DEPARTMENT 6/13/14, INTERNAL CIRCUIT/SOFTWARE FAILURE REPLACED AND PROGRAMMED NEW POWERTRAIN CONTROL MODULE. 7/3/14 WENT TO PICK UP CAR FROM SERVICE DEPARTMENT AND CAR DID NOT START. BACK IN SHOP AND WAS TOLD NEEDED AN UPDATE THAT HAS NOT BEEN RELEASED TO PICK UP CAR AND DEAL WITH NO STARTING ISSUES UNTIL UPDATE IS READY. LEFT THE CAR AT DEALERSHIP SAYING NOT ACCEPTABLE TO PICK UP IF NOT FIXED. STILL WORKING ON TRYING TO GET IT FIXED. *JS

I PURCHASED THE BRAND NEW VEHICLE JUNE 8, 2014 WITH 98 MILES ON IT FROM PREMIERE FIAT OF FREMONT. AFTER ONLY OWNING THE CAR FOR 4 DAYS, THE CHECK ENGINE LIGHT CAME ON JUNE 12, 2014. IT WAS TOWED TO THE NEILLO FIAT STUDIO IN SACRAMENTO WHERE THEY FIRST DETERMINED A BROKEN RELAY TO BE THE CAUSE OF THE LIGHT. AFTER TEST DRIVING THE CAR, THE LIGHT STILL CAME ON. THEN THEY DECIDED THE PROBLEM WAS A BROKEN O2 SENSOR. THEY ORDERED THE PART, AND REPLACED IT. THE LIGHT STILL CAME ON DURING A TEST DRIVE. AT THIS POINT, THEY NOW HAVE HAD THE CAR FOR OVER A WEEK WITH LITTER IDEA OF WHAT IS WRONG WITH IT. THE LAST UPDATE I RECEIVED WAS THAT THEY WERE WAITING FOR A PART TO COME IN SO THEY COULD TEST THE POWER CONTROL MODULE. THERE IS NO ETA FOR THIS. I HAVE BEEN IN CONTACT WITH CHRYSLER IN ORDER TO TRY TO SEE WHAT MY OPTIONS ARE, AS THIS CAR NOW SEEMS LIKE A LEMON AND UNSAFE TO DRIVE. THEY ARE PROVIDING LITTLE ASSISTANCE OTHER THAN CONTACTING THE STUDIO FOR UPDATES AND TRYING TO DETER ME FROM ASKING FOR A TRADE. THERE DOES SEEM TO BE SOMETHING VERY WRONG WITH THIS BRAND NEW VEHICLE, WHICH WAS PURCHASED IN GOOD FAITH AND ONLY DRIVEN FOR 4 DAYS. *TR