2013 FIAT 500 Complaints

In 2019 my 2013 500e wouldn't start/take a charge. I towed it to the dealer and after more than a month and $2250 they replaced the PIM module and HV battery pack. Fast forward to 2022 and I received the SERVICE ELECTRIC VEHICLE SYSTEM error. I drove the car to the dealer. They are claiming the failure is the HV battery cooling system is leaking coolant in to the battery itself and the only repair is full replacement. They are also claiming the battery is not under any warranty at this time. Any thoughts or advice on next steps would be appreciated. I cannot believe the HV battery would need to be replaced twice in 3 years.

Car break shift lock stuck in park with various different elements illuminating on the dash. Must manually override break shift lock to put car in neutral, start the car, and put it in drive or reverse. Will no go over 40 mph. Power steering will unexpectedly go out in addition to fuel cut off, ABS, and electronic stability control also stopping. Have had brake light switch replaced for temporary fix, and replaced the battery. Has passed multiple 20 point inspections with no visible damage. The same problem has reoccurred and the fiat mechanics only idea is to replace the entire shifter column and see if any other codes are appearing.

MELTING DASKBOARD, FIRST TIME COVERED BY ORIGINAL MANUFACTURERS WARRANTY. We extended the vehicle warranty with the dealer and specifically asked if the prior problem was covered and they answered in the affirmative. We then renewed vehicle warranty with the dealer again. THE PROBLEM HAPPENED AGAIN, AND THEY DENIED COVERAGE. SINCE THIS IS THE FACE OF THE DASHBOARD AND NOT THE TOP WE ARE CONCERNED THAT THE AIR BAG WILL NOT PROPERLY DEPLOY FOR THE PASSENGER. PART NOT COVERED ESTIMATE FOR PART IS $377.OO Labor charges unknown

Head light will not turn off . Drains the battery. Once fuse is removed the lights will then sut off only. This was since l purchase vehicle at dealership and hidden from me. Not told of problem . They hide it by removing the fuses.

The contact owns a 2013 Fiat 500. The contact stated while reversing out of a parking space, he attempted to shift into drive; however, the gear shifter failed to move. There were no warning lights illuminated. Upon researching the failure online, the contact was able to reset the gear shifter by depressing an unknown button. The contact was then able to move the gear shifter into drive position; however, the vehicle failed to respond. The vehicle remained at the scene. Upon further investigation online, the contact disconnected the battery of the vehicle, purchased the shifter cable bushing adjuster from the local dealer and replaced the part himself. The contact was then able to drive the vehicle. The manufacturer was notified of the failure and informed the contact that the dealer needed to send a diagnostic report indicating that the failure was related to NHTSA Campaign Number: 19V817000 (Power Train). The manufacturer would then determine whether they would assist as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,000.

When putting gasoline at the gas pump, pump clicks off constantly. Makes you think the tank is full when it is not, Have to pump very slow. takes 10-15 mins to fill up and have to know how many gallons are needed.

Ed Payne Chrysler Dodge Jeep RAM 2101 E Expressway 83, Weslaco, TX 78599 +1 956-272-1902 For the past years, I have complained to the car dealer I take my vehicle into that there is an issue with the fuel tank. I have been told that other Fiat car owners have had the same issues as I. Issues, the 2013 - 2014 Fait Sport 500, tank issue, when filling up the tank, the tank does not fill up normal. When filling up the gas take, the gas handle stops every 10 sec, I have to keep clicking on the gas pump handle every 10 sec. To keep the flow of gas to fill the gas tank up. I was told by the car dealer that the issue was the gas tank on the Fait, not the gas pump machine. When adding a new gas tank to the vehicle, the problem stop, and the owners were able to fill the gas tank without any issues. I keep having headlights, blinkers, stop lights burn out all the time. I believe there's an issue with the wiring in the Fait Sport 500.

The airbag warning light comes on intermittently with nothing on the passenger seat and a message that says "airbag service required" also appears intermittently. Dealership was unable to diagnose ("never seen this issue before"}, escalated to STAR (STAR case 101975980). STAR could not diagnose and requested that the tech perform a teardown to try to figure out what was wrong. The dealership wanted to do this at my expense ($360 just to perform the tear down. Actual repair cost unknown.) I do not feel that a customer should have to cover the cost for a manufacturer to find out what is wrong with their vehicle when the error is something that they are not familiar with and cannot diagnose and was not caused by the owner, especially when it is related to safety equipment and the proper functioning of that equipment.

When driving at 60mph, the vehicle lost power and would not accelerate. I do not know why this happened. I was endangered due to the inability to control the speed of my car in traffic. I have recognized a recall that I am going to pursue with a dealer. There was no warning lights on. Oil level was good. Engine temperature was in the OK zone.

VEHICLE WAS ACTING A LITTLE STRANGE ON A TRIP TO THE STORE. I SAW SMOKE COMING FROM UNDER THE HOOD WHEN I PULLED INTO THE PARKING SPOT. UPON THIS HAPPENING THE CAR WOULD NOT GO BACK INTO GEAR. HAD IT TOWED TO A DEALERSHIP AND WAS INFORMED OF THE S34 RECALL ON THE CLUTCH. THE SPRING HAD FAILED CAUSING THE CLUTCH TO FAIL. THE RECALL FIX WAS COMPLETED AND WHEN I PICKED MY CAR UP I NOTICED IT WAS VERY HARD TO SHIFT INTO GEARS-BUT THOUGHT IT WAS DUE TO THE NEW CLUTCH. I WENT TO THE STORE AND WHEN I WENT TO LEAVE IT GRINDED SO LOUD WHEN I PUT IT IN REVERSE. I WAITED SO I COULD PULL FORWARD INSTEAD. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT MY TRANSMISSION WAS GOING OUT BUT WAS INSTRUCTED ON HOW TO JUST PUSH IT INTO GEAR THROUGH THE GRINDING UNTIL I COULD GET A NEW TRANSMISSION. THAT THE RECALL HAD NOTHING TO DO WITH THE TRANSMISSION ISSUE. I FOUND THIS ABSOLUTELY UNACCEPTABLE AND OPENED A CASE WITH FIAT-WHO IS STILL TRYING TO TELL ME THAT THE TWO ISSUES HAVE NOTHING TO DO WITH EACH OTHER. I AM ATTACHING DOCUMENTATION I HAVE FOUND THAT SHOWS FCA STATING THAT THE RECALL CAN CAUSE EXCESSIVE CLUTCH TRAVEL AND THAT OVER TIME CAUSE DAMAGE TO THE TRANSMISSION-LIMITING A DRIVER'S ABILITY TO CHANGE GEARS!!!!! I AM GETTING NOWHERE WITH THEM AND BASICALLY HAVE A HUNK OF METAL NOW.