2014 FIAT 500 Complaints

TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, SMOKE WOULD COME FROM UNDER THE HOOD. THE CONTACT STATED THAT THE SMOKE WOULD APPEAR INTERMITTENTLY AND USUALLY WHEN THE VEHICLE WAS STOPPED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF HIS WIFE AND CHILD BECAUSE THE SMOKE WOULD MAKE WAY INTO THE CABIN WITH A BURNING ORDER. THE VEHICLE WAS TAKEN TO ORANGE COAST CHRYSLER JEEP DODGE RAM FIAT, 2929 HARBOR BLVD, COSTA MESA, CA 92626, AND WAS DIAGNOSED THAT THE DUAL CLUTCH BURNING UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND WANTED ANOTHER OPINION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

THE CLUTCH IS MAKING HORRIBLE NOISES RATTLING ALL THE TIME SOUNDS LIKE FORK OR PRESSURE PLATE. SEEMS TO BE LINKED TO RECALL BUT THEY FIXED TOO LATE

I BROUGHT MY 2014 500L TO FIAT DEALER TO TAKE CARE OF THE RECALLS REGARDING THE SHIFTING AND ENGINE IDLE SPEED. BEFORE I BROUGHT THEIR IT WAS RUNNING FINE. I GOT IT BACK THE SAME DAY AND WHEN I RECEIVED IT GOT A REPORT THAT ALL WAS GOOD. NOW MY CAR IS ACTING UP. SOMETIMES I STEP ON ACCELERATOR AND NOTHING HAPPENS THAT WAS AT MY HOME. ALSO WHEN PUT INTO DRIVE IT DOESN'T ENGAGE AND ON THE SCREEN IT TELLS ME TO PUT IN PARK THEN NEUTRAL AND THEN DRIVE THAT WAS AT MY SONS SCHOOL. SOME TIMES IT STILL DOESN'T WORK AND HAVE TO DO IT MULTIPLE TIMES. I BROUGHT IT BACK AND TOLD THEM THEIR SOFTWARE UPGRADE HAS MADE MY CAR WORSE THAN IT WAS. THEY EVALUATED IT AND THE SERVICE WRITER SAID HE WOULD NEED TO CHARGE ME 8HRS OF LABOR @ $185 AN HR. JUST TO EVALUATE THE PROBLEM. IT STILL THEIR AND WILL CALL FIAT DIRECTLY TO TRY TO RESOLVE THIS PROBLEM THAT WAS SUPPOSED TO BE THE RECALL.

VEHICLE SOMETIMES WILL NOT GO INTO DRIVE AFTER REVERSE. WILLMREVERSE OUT OF DRIVEWAY BUT CAR WON'T DRIVE FORWARD WHEN PUT INTO DRIVE GEAR. I THEN GE A MESSAGE TO PUT CAR IN NEUTRAL AND TRY AGAIN. SOMETIMES THIS WORKS BUT SOMETIMES IT DOESN'T.

RECORDS INDICATE THAT THE FOLLOWING RECALL WAS PERFORMED ON MY 2014 FIAT 500L VIN [XXX]: "ITEM AFFECTED: POWER TRAIN: AUTOMATIC TRANSMISSIONDATE ANNOUNCED: 03/04/2014DESCRIPTION OF RECALL:CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2014 FIAT 500L VEHICLES MANUFACTURED APRIL 5, 2013, THROUGH JANUARY 22, 2014. IN CERTAIN TEMPERATURES, MOVING THE TRANSMISSION SHIFT LEVER MAY HAVE A DELAYED EFFECT OR NO EFFECT ON SELECTING A TRANSMISSION GEAR." HOWEVER, THE PROBLEM IS STILL UNRESOLVED. EVERY DAY WE FIRST START THE CAR, NOTHING HAPPENS WHEN WE PUT IT IN GEAR, AND WE GET AN ELECTRONIC STATEMENT THAT THE "GEAR IS UNAVAILABLE". WE HAVE TO MOVE THE GEARSHIFT BETWEEN AUTO DRIVE, REVERSE, AND MANUAL DRIVE UNTIL SOMETHING WORKS, AFTER WHICH EVERYTHING WORKS PROPERLY. WE BELIEVE THAT IT IS A SOFTWARE ISSUE, AND WE DO NOT WANT TO HAVE TO PAY $6,000+ FOR A REPLACEMENT TRANSMISSION! CAN THIS EXACT SAME RECALL BE REDONE AT NO COST TO US? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON AUG 19TH MY CAR WENT IN FOR SERVICE DUE TO THE UNSAFE FAILURES OF ITEMS REPLACED DURING THE 2 RECALLS. THE AUTOMATIC TRANSAXLE GEAR SHIFT MODULE AND POWERTRAIN CONTROL MODULE WERE BOTH RECALLED AND "FIXED". YET ON OCOTOBER 7TH 2020, I EXPERIENCED THE INABILITY TO SHIFT AND CONTROL THE TRANSMISSION GEAR SELECTION. I HAD UNINTENDED DIRECTIONAL MOVEMENT. I EXPERIENCED A DIMINISHED ABILITY TO ACCELERATE AND TO MAINTAIN VEHICLE SPEED AS EXPECTED. I WAS ONLY GOING 20MPH-40MPH ON STREETS. THE CAR WAS SWITCHING GEARS ON ITS ON AND STALLING IN TRAFFIC. WHEN I WOULD PUSH ON GAS PEDDLE IT WAS ROLLING BACK WHILE ON AN INCLINE. WHAT WAS MOST ALARMING WAS THAT AS I TRIED TO GET THE CAR HOME IT WOULD NOT ACCELERATE AS I PULLED OUT INTO TRAFFIC. I ATTEMPTED TO PUT THE CAR INTO REVERSE TO GET IT INTO MY DRIVEWAY AND IT WOULD NOT GO INTO REVERSE. OBVIOUSLY THE RECALLS IN BOTH 2014 & 2017 FAILED TO RECTIFY THE PROBLEM. THE CAR HAS ONLY BEEN DRIVEN PER AUG 19TH'S SERVICE RECOMMENDATIONS, AVOIDING AGGRESSIVE HIGH SPEEDS AND WHEN IDLE PUT IN PARK TO AVOID OVER HEATING. I HAVE DRIVEN IT AN AVERAGE OF 18MILES A DAY SINCE LAST SERVICED. EVERYTHING I AM EXPERIENCING WAS SUPPOSED TO BE ADDRESSED IN THE TWO RECALLS. UNSAFE CAR.

I WAS DRIVING AND AT A STOP LIGHT. THE ENGINE SUDDENLY FLASHED AND SAID NOT IN GEAR. IT WAS IN DRIVE. IT SAID SWITCH TO NUETRAL. I DID AND BACK TO DRIVE. THE CAR WOULD BARELY GO. LEFT ME MOVING AT 15 MPH IN THE MIDDLE OF 55 MPH TRAFFIC. THEN IT SEEMED TO WANT TO LUNGE FORWARD AT THE NEXT RED LIGHT. I DO NOT FEEL SAFE AND THE FIAT DEALER SAYS THERE ARE NO RECALLS. HOWEVER I COULD HAVE LOST MY LIFE. I WAS ALMOST STRUCK TWICE.

FROM THE MOMENT I BOUGHT THIS CAR, IT HAD A LOT OF TROUBLE WITH ACCELERATION. I HAVE NEVER HAD A CAR MOVE SO SLOW WHEN YOU PRESS THE PEDAL. MY CAR HAS 77000 MILES AND NOW I AM TOLD MY TRANSMISSION IS LEAKING FLUID AND THE REPAIR WILL BE $4400. IT HAS NOT BEEN DRIVING ANY WORSE THAN IT ALWAYS HAS. IT SAYS THERE ARE NO RECALLS. CAN YOU HELP ME WITH THIS? THE CLOSEST FIAT DEALERSHIP IS 30 MILES AWAY. SERVICE IS ONLY OPEN UNTIL 5 M-F WITH NO SERVICE ON WEEKENDS. THIS CAR IS EXTREMELY UNSAFE TO DRIVE CUZ WHEN I PULL OUT INTO TRAFFIC I HAVE ALMOST GOTTEN HIT SEVERAL TIMES BECAUSE THE CAR WONT ACCELERATE. THIS CAR HAS ALWAYS HAD A BIG PROBLEM ACCELORATING

I WAS DRIVING STRAIGHT AT 75MPH ON THE HIGHWAY IN TUCSON, ARIZONA. SUDDENLY THE CAR BEGAN TO SPEED UP AND SLOW DOWN. THE DASH DISPLAYED (! MANUAL UNAVAILABLE) THE CAR BEGAN TO JUMP FROM PARK, NEUTRAL, D2 AND D6 UNTIL THE CAR CAME TO A COMPLETE STOP. IT TOOK THREE OF US TO PUSH THE CAR OFF THE FREEWAY. PRIOR TO THIS I HAVE NOTICED THAT OVER THE PAST MONTH WHEN I PRESS ON THE GAS PEDAL THE CAR DOES NOT MOVE. THEN IT SUDDENLY STARTS GOING. I AM VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS WITH REGARDS TO MY CAR.

HAD RECALL REPAIRED HOWEVER, STILL LAGGING AND NOT WANTING TO CHANGE GEARS OR ACCELERATE.