FIAT Complaints

FIAT INITIATED RECALL LETTER WAS RECEIVED JULY 10TH. LETTER STATED TO CONTACT THE DEALER FOR REPLACEMENT PARTS AFTER JULY 21ST. I CONTACTED THE DEALERSHIP AUGUST 13TH AND THERE IS NO ESTIMATED TIME FOR WHEN THE DEFECT WILL BE FIXED. THE DEFECT CAN CAUSE SUDDEN LOSS OF POWER AND RESULT IN SEVER ACCIDENTS. I FIND IT NEGLIGENT OF FIAT/CHRYSLER BEING UNABLE TO FIX THIS PROBLEM IN A TIMELY MANNER RISKING THE SAFETY OF ITS CUSTOMERS! *TR

TL* THE CONTACT OWNS A 2013 FIAT 500E. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER ON FOUR OCCASIONS. THE CONTACT MENTIONED THAT THE ABS AND THE ESC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON THE HIGHWAY, THERE WAS A ROCK OR METAL PIECE THAT HIT THE FUEL TANK. THE FUEL FROM THE GAS TANK LEAKED OUT OF THE TANK AND ONTO THE ROAD. THE VEHICLE WAS PULLED OVER TO THE RIGHT. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP. THE DIAGNOSIS ON THE VEHICLE WAS A FAULTY FUEL TANK. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 22,000.

AT A STOP TO SHOP, EVERYTHING LOCKED UP. COULD NOT TURN CAR KEY ON OR OFF OR REMOVE KEY. COULD NOT OPEN DOORS OR WINDOWS. AFTER ABOUT 10 MINUTES IT WAS OK. I AM ELDERLY AND QUITE NERVOUS ABOUT SUCH THINGS. NEXT DAY TOOK IT TO DEALER AND THEY STILL ARE WAITING FOR REPLACEMENT PARTS AND TELLING ME A BUNCH OF NONSENSE THAT THIS CAN HAPPEN IF STEERING WHEEL AND FRONT WHEELS ARE NOT ALIGNED PROPERLY. *TR

TL* THE CONTACT OWNS A 2014 FIAT 500E. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V235000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS AVAILABLE HOWEVER THE DEALER WAS ONLY ABLE TO SERVICE TWO VEHICLES PER DAY. THE DEALER WAS UNCERTAIN WHEN THEY WOULD BE ABLE TO REMEDY THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND HAD ADVISED THE CONTACT GO TO ANOTHER DEALER AN HOUR AWAY TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE CLUTCH FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLUTCH WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.

MY 2013 FIAT 500 WAS HIT ON THE DRIVER'S SIDE OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND I BROKE MY ARM AND HAD A HEAD INJURY... UPDATED 08-20-14 *BF--UPDATED 08-26-14*BF UPDATED 09/2/2014 *JS

10 INCIDENTS SO FAR! 1: THE CHECK ENGINE LIGHT WENT ON. DROVE CAR AND AUTOMATIC TRANSMISSION HESITATES WHEN ACCELERATING. BACKFIRES ON ACCELERATION. 2: SAME ISSUE DAYS AFTER 'REPAIR' COMPLETED. THIS TIME THE TRANSMISSION IS NOT SHIFTING PROPERLY 3: SAME ISSUE AS #1 WEEKS AFTER 'REPAIR' COMPLETED ON #2. THIS TIME THE RPM'S GO VERY HIGH WHEN IT AUTOMATICALLY SHIFTS OR PRESS ON ACCELERATOR 4: ENGINE MAKES GRINDING NOISE WHEN SHIFTING. DEALER SAID NOISE WAS NORMAL BUT THEN FIXED IT IN INCIDENT #5. 5: GRINDING NOISE ON ACCELERATION. CAR WILL NOT MOVE WHEN SHIFTING FROM PARK TO DRIVE. ANOTHER TIME WHEN SHIFTING TO DRIVE, CAR WENT IN REVERSE. 6: RECALL ON THE TRANSMISSION. THOUGHT THIS WOULD FIX THE PROBLEM BUT IT CONTINUED. 7: SHIFTED FROM PARK TO DRIVE. CAR WENT BACKWARD AND HIT A POLE. 8: BACK WHEELS SUSPENSION HAS A LOUD NOISE GOING OVER BUMPS. LEFT REAR SPRING AND TOP MOUNT FELL OUT OF PLACE. 9: VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW IT TO DEALERSHIP. 10: VEHICLE WILL NOT SHIFT OUT OF PARK AGAIN. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW TO DEALERSHIP. TOTAL DAYS IN THE SHOP SINCE 8/30/2013 THROUGH 07/18/2014 IS 46+. *TR

AIR CONDITIONER DOES NOT STAY COLD NO MATTER WHAT SPEED, STOPPED, FACING OR NOT FACING THE SUN, RUSH HOUR TRAFFIC OR NOT RUSH HOUR, ON FREEWAY OR SURFACE STREETS. AIR IS COLD AND AFTER A COUPLE MINUTES BECOMES HUMID AND COOL, NOT COLD. IT DISPLAYS SIMILAR SYMPTOMS AS IS IF THE CONDENSER IS ICING OVER. WENT INTO SHOP ON 5/23 INTERNAL CIRCUIT FAILURE AND REPLACED THE A/C CLUTCH RELAY. RETURNED TO SHOP FOR EXACT SAME ISSUES ON 5/29/14 FOR FAILURE IN NEW RELAY AND WAS REPLACED WITH NEW A/C CLUTCH RELAY. RETURNED TO SHOP ON 6/13 FOR SAME ISSUE OF NOT STATING COLD. WAS TOLD NEW POWERTAIN COMPUTER MODULE WOULD FIX THE ISSUE. WHEN I WENT TO PICKUP CAR ON 7/3/14, CAR DID NOT START SO UNABLE TO VERIFY IF A/C WAS FIXED. SINCE NO WORK WAS COMPLETED ON A/C UNIT FIGURE THAT SINCE THE MODULE DID NOT FIX THE STARTING ISSUE THE A/C WOULD MORE THEN LIKELY STILL FAIL. *JS

INTERMITTENT NO CRANK NO START, WHEN TURNING THE KEY TI TO START THE CAR THE ENGINE DOES NOT ENGAGE ON THE FIRST TRY. YOU CAN HEAR THE CLICKING OF THE STARTER AND ALL ELECTRONICS POWER UP BUT ENGINE DOES NOT ENGAGE AND START, SIMILAR TO NOT HAVING ENOUGH COMPRESSION IN THE ENGINE. AS TIME PASSES THE MORE FREQUENT THE ISSUE BECOMES. 5/23/14 1ST VISIT TO SERVICE DEPARTMENT, UPDATED POWERTRAIN MODULE. RETURNED CAR TO SERVICE DEPARTMENT ON 5/29/14 FOR SAME NO START ISSUE, SOFTWARE UPDATE AND REPROGRAMMED INSTRUMENT CLUSTER MODULE SOFTWARE. 6/9/14 CAR DID NOT STAT, RETURN TO SERVICE DEPARTMENT 6/13/14, INTERNAL CIRCUIT/SOFTWARE FAILURE REPLACED AND PROGRAMMED NEW POWERTRAIN CONTROL MODULE. 7/3/14 WENT TO PICK UP CAR FROM SERVICE DEPARTMENT AND CAR DID NOT START. BACK IN SHOP AND WAS TOLD NEEDED AN UPDATE THAT HAS NOT BEEN RELEASED TO PICK UP CAR AND DEAL WITH NO STARTING ISSUES UNTIL UPDATE IS READY. LEFT THE CAR AT DEALERSHIP SAYING NOT ACCEPTABLE TO PICK UP IF NOT FIXED. STILL WORKING ON TRYING TO GET IT FIXED. *JS