FIAT Complaints

The contact owns a 2014 Fiat 500L. The contact stated that upon depression of the accelerator pedal while at a red light, the vehicle stalled with the check engine and transmission warning lights illuminated. The contact stated that after multiple attempts to restart the vehicle, she was finally able to move the vehicle to the shoulder of the road. Due to the failure, the contact had the vehicle towed to a dealer and the vehicle was diagnosed with transmission failure. Upon investigation, the contact discovered that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 17V192000 (Power Train) and 14V103000 (Power Train). The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 17,000.

The contact owns a 2014 Fiat 500L. The contact stated that the vehicle was previously involved in a recall for the gear shifter module in 2014 that was completed. Since the repair was performed, the contact stated that while parked or are attempting to park the vehicle, the vehicle failed to shift from reverse to drive. A warning light displaying that the gear was unavailable was displayed. The contact stated while attempting to place the vehicle in drive, the vehicle was instead shifted to reverse. The failure occurred randomly and at various speeds. The contact contacted the dealer who stated that they may have an issue with the gear shifter module had yet to set an appointment for official diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

What component or system failed or malfunctioned, and is it available for inspection upon request: High voltage battery system, the vehicle is available for viewing. How was your safety or the safety of others put at risk?: Long time garage storage of vehicle and limited owners manual description on procedure to maintain high voltage battery during extended non use of vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center?: The problem has been reproduced and the vehicle is currently at a Fiat/Chrysler dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: The component is currently under inspection, the vehicle has been at the Fiat/Chrysler since 8/11/2021, it is now 9/18/2021. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Error message display on cluster stating HV battery unable to be charged. General Description: Fiat 500e parked in closed garage for a year after following Fiat's Vehicle Storage instructions instruction shown pages 321 & 322 of the owners manual for the Fiat's electrical system. Returned after one year found Fiat's electric system a car went in fail mode. The instructions are limited and do not long term issues of fire danger in a enclosed space like a garage and power outages or brown outs. Fiat will not honor the vehicles warranty as the milage is a 42,625 and the warranty is only good up to 40,000 miles. The California Lemon Law does not cover this as well as it's as well. I need help!

While seated in my Car on09/03/2021 my vehicle instrument panels warning lights began to flicker and I would describe it as recycle. This occurred in another vehicle that was taken and towed , except for with that vehicle I jump started the vehicle and it restarted perfectly. I am not near the jump start cable, as I am leaving the country for school. I am currently trapped in a strange city. There are people who keep threatening to have the car towed, but I will be repairing the vehicle. the Battery is a Duracell ultra SL147H6M 12 VOLT SERIAL NUMBER 840821033760. The store was a Batteries plus in Los Angeles CA, the store owners were Hattian or East African , at the time it seems that I was the victim of a ubiquitous sexual harassment case, now being investigate. There are other elements to the circumstances as the car being altered possibly in transit by Car Max from Brooklyn Park Minnesota to Memphis Tennessee possibly by Hispanic individuals as the inventory from "Autozone" shows that the car was made in Mexico, not that it was not, it is just that I thought that the guys telling me this were doing so trying to entrap me, so that they could tow the car, that was what they bothered me about the entire time. Then all of the males were not Hispanic, some were other ethnicities, inc. Caucasian. The crime was online

I am a retired master certified automotive technician. Ever since I bought this 2015 Fiat 500e [it is battery electric] in 2017 with NO warning all kinds of trouble/service lights will go on as the car shuts down & stops as if it was thrown into Park, & most of the time it does this it is at highway speeds on crowded L.A. freeways, which has become very close to getting me killed several times I have taken it to local dealers for this problem since shortly after I bought it in 2017, long before the bumper to bumper warranty expired. Most of the time the dealer reads/clears the codes, then parks it in a back lot for days, weeks, & months, then after a while tells me it's done & I can pick it up, but normally within 100 miles the exact same thing happens so I have to take it back to the dealer. Most recently it did not even make it off the dealers lot before it did it. The latest dealer I have been taking it to for this problems, [5 times in a few months] clearly doesn't know the car or what they are doing & is now brazenly lying on repair orders. They have also been claiming it had no problems or trouble codes when I brought it in, after the service writer read & printed out dozens of codes, which they promised to give me a copy of but then refused to give to me. Because this is the exact same problem covered by previous recalls on this car I believe dealers have charged for services & doing recalls that they did not do, because I marked the parts & see NO indication they changed the parts required or did the procedures required to perform the services claimed. This car has had the exact same dangerous problems covered by the recalls since I bought it & I must now pay dealers to service it even though the propulsion system is under warranty. At this point I believe this is brazen dangerous widespread fraud with the factories participation

I bought this car from a dealer in Fortville (Carlux) who said it had a clean history, this car was meant to be driven by my 17 year old to school, after driving it for 1 week she noticed weird sounds on turning and the engine being very loud and not responding to acceleration or deceleration, thankfully she made it back home safely, I then took it to my local mechanic who noticed major safety issues with the vehicle and on running the VIN number found out there are 2 safety recalls on it. Is there a law or regulation against the dealership that does that? It could have cost my child's life. Their address is: 222 W Broadway street, Fortville , IN 46040 and contact # is (317) 777 1931

1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention

When driving at 60mph, the vehicle lost power and would not accelerate. I do not know why this happened. I was endangered due to the inability to control the speed of my car in traffic. I have recognized a recall that I am going to pursue with a dealer. There was no warning lights on. Oil level was good. Engine temperature was in the OK zone.

Currently the car won’t shift gears out of park. I had it towed to dealer to have it diagnosed and then to another mechanic for a second opinion. There were no warning lights and transmission fluid is not low. It has been a year since it happened (October 2020) and it’s parked because replacing transmission is 6k according to dealer. Manufacturer has not recalled my specific vin but the dealer has told me there are thousands of cars of this model recalled for same exact issue already. This car also the year prior turned off and stayed in park twice. Once at a stop light and then once in park but both of those two times it resolved itself. I took it to the dealer but they couldn’t find anything at the time because it has gone back to working. This is in Georgia. Additionally, the lights go out approximately every 6 months. It’s not fuse or bulbs so I’m forever changing lights. This of course not being the bigger issue. The dealer can’t find what’s causing this but we know for sure the transmission issue is one that’s been recalled in other VINS of this year, make, and model.

I am being notified by Chrysler Fiat of a problem with oil consumption on my FIAT 500X. Since all the FIAT dealerships near me have closed, Chrysler is requiring me to: 1. Travel 1.5 hours to dealership. 2. Have an oil change performed at my expense. 3. Travel 1.5 hours home from dealership 4. Drive 1500 miles. 4. Travel 1.5 hours return to the dealership to verify oil consumption. If excessive consumption, engine will be replaced. (?) As stated by Customer Service. 5. Travel 1.5 hours home from dealership. They will not: A. Reimburse my time (8 hours total) approximately 6 hours drive time and 2 hours wait time. B. Pay for the oil change. Within the last month I have had an oil change. C. Pay for fuel for these trips, approximately 51 miles each way. Total of 200 miles. This is a manufacturing issue. All incurred expenses should be paid by Chrysler.