FIAT Complaints

FIAT POP. CONSUMER WRITES IN REGARDS TO UNSUCCESSFUL ATTEMPTS WITH DEALERSHIP CUSTOMER SERVICE SCHEDULING AND REPAIRS OF RECALL 16V-302. *LD UPDATED 09/18/2017*JS

THIS IS MY SECOND ATTEMPT TO GET HELP AS I HAVEN'T HEARD ANYTHING FROM HERE EITHER THIS IS BEEN HAPPENING SINCE 03/21/2017 AND I HAVEN'T HEARD ANYTHING. MY CLUTCH KEEPS SKIPPING TO NUTRAL WHEN I'M ON THE FREEWAY DRIVING 65MPH , I NEED THIS TO BE RESOLVED, I BEEN HAVING THIS ISSU FOR THE PAST YEAR AND HALF.

AS I WAS PULLING INTO THE DRIVEWAY ON 09-08-2017, I PUSHED IN THE CLUTCH TO GET READY TO STOP. I FELT THE CAR CONTINUE PUSHING FORWARD DESPITE HAVING THE CLUTCH PEDAL IN AND APPLYING THE BRAKES. THE TRANSMISSION WOULD NOT COME OUT OF GEAR. THE CAR DIED AS I APPLIED MORE FORCE TO THE BRAKES, RESULTING IN THE CAR STOPPING SEVERAL FEET FURTHER THAN MY INTENDED PARKING SPOT. THIS IS A SUDDEN UNEXPECTED FAILURE OF THE CLUTCH. I BELIEVE THIS FAILURE IS RELATED TO NHTSA CAMPAIGN 16V302000 RECALL. "THE CLUTCH DIAPHRAGM SPRING MAY FRACTURE AND FAIL, CAUSING INABILITY TO SWITCH GEARS." RECALL S34 WHICH ENTAILS INSTALLING A CLUTCH PEDAL LIMITER AND CLUTCH PEDAL SWITCH WAS PERFORMED ON THIS VEHICLE ON JAN-26-2017 AT THE CORWIN FIAT DEALERSHIP IN SPRINGFIELD MO AT 61202 MILES. YESTERDAY 09-08-2017 WITH 70644 MILES THE CLUTCH FAILED SUDDENLY WITHOUT WARNING. I HAVE NOT TAKEN IT TO A GARAGE YET FOR DIAGNOSIS.

TL* THE CONTACT OWNS A 2016 FIAT 500X. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY EXPERIENCED SEVERE JERKING AND HESITATION. THE VEHICLE WAS TAKEN TO THE DEALER (CROWN CHRYSLER/FIAT LOCATED IN CHATTANOOGA, TN) WHERE THE PCM, TCM, AND TRANSMISSION WERE REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

ENGINE LIGHT CAME ON AND IT REVEALED A EVAP LEAK WHICH HAS HAPPENED BEFORE AND MECHANIC FOUND NO LEAK AND SAID IT MUST HAVE BEEN GAS CAP. A COUPLE MONTHS LATER LIGHT CAME ON AGAIN FOR THE SAME EVAP LEAK CODE. BUT THEN THE CAR BEGAN TO SHUDDER WHILE COMING TO STOP AND RAN ODD. TOOK IT TO FIAT DEALERSHIP. TURNS OUT THERE WERE THREE CODES OR MORE WHICH CANNOT BE READ UNLESS AT DEALERSHIP. SURPRISE SURPRISE. TOTAL REPAIR COSTS WERE 2500 AND I HAD NO IDEA MY CAR WAS MESSED UP CAUSE ENGINE LIGHT DID NOT INDICATE ISSUES. KEPT SAYING EVAP WHEN I HAD AN OIL PRESSURE SENSOR MESSED UP. GASKETS LEAKING AND A BLOWN VALVE ACTUATOR ASSEMBLY. CAR HAS LESS THAN 45K AND IS WELL MAINTAINED AND DRIVEN. VERY UPSET AT THE LOST OF INCOME. IT HURTS. IT'S A LOT OF MONEY FOR NO REASON. DISAPPOINTED IN AMERICAN BUILT CARS.

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FIAT OF FREEMONT IN FREEMONT, CA) WHO WAS UNABLE DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO NORMANDIN FIAT IN SAN JOSE WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY DUE TO A FAILING MAIN BEARING AND A CRANKSHAFT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 2,000.

THE RADIO DOES NOT WORK PROPERLY. AN AUTO REPAIR SHOP INFORMED ME THAT EVERY FIAT HE HAS SEEN HAS THIS PROBLEM AND TO SEE IF IT HAS BEEN RECALLED. I AM NOT ABLE TO USE THE CAMERA ON THE CAR, THE RADIO AND I CAN'T DO ANYTHING ON MY DASH BOARD BECAUSE NONE OF THE RADIO IS WORKING. THE LIGHTS INSIDE THE CAR IN THE FRONT DO NOT WORK. I AM NOT SURE WHAT HAPPENED TO THOSE FORM THEM TO NOT WORK. I AM NOT SURE IF THAT IS BECAUSE OF THE ELECTRICAL SYSTEM THAT HAS TO DO WITH THE RADIO EITHER.

TL* THE CONTACT OWNS A 2014 FIAT 500. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS AND TAIL LIGHTS WERE TURNED ON, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL WINDING NOISE, THE STEERING WHEEL WAS DETACHING, AND THE CRUISE CONTROL RANDOMLY ENGAGED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FIELDS FIAT LOCATED AT 131 N ORANGE AVE ORLANDO, FL 32801 AND GREENWAY FIAT LOCATED AT 9103 E COLONIAL DR ORLANDO, FL 32817). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ADVISED OF THE FAILURE AND OPENED CASE NUMBER: 31796806. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000.

MY WINDSHIELD FRACTURED AND CRACKED WHILE I WAS DRIVING ON NC 101 IN CARTERET COUNTY. I NEITHER HEARD OR SAW ANYTHING HIT THE CAR. I PUT IN A CLAIM TO NATIONWIDE INSURANCE COMPANY AND WAS GIVEN AN APPOINTMENT FOR REPLACEMENT WITH SAFE LIGHT AUTO GLASS. THIS WAS MAY 15, 2017. ON THE DAY OF MY APPOINTMENT I WAS TOLD THE WIND SHIELD WAS NOT AVAILABLE. IT WOULD BE 2-3 WEEKS. I CALLED IN JUNE AROUND THE 15TH AND WAS TOLD THE WINDSHIELD WAS NOT BEING RELEASED BY THE MANUFACTURER. I THEN CONTACTED TOLER JEEP, WHERE I BOUGHT THE CAR. THEY ALSO SAID THEY COULD NOT GET THE WINDSHIELD FOR A COUPLE OF WEEKS IT WAS NOT BEING RELEASED. I CONTACTED THE MANUFACTURER AND WAS TOLD THEY DID NOT HAVE THE WINDSHIELD BUT EXPECTED IT TO BE RELEASED IN 1-2 WEEKS. AROUND JULY 15 I CALLED THE REPAIR COMPANY, I WENT TO THE DEALERSHIP, AND I AGAIN CALLED FIAT. I WAS PUT OFF AGAIN AND TOLD THE WINDSHIELD WOULD BE RELEASED ON AUGUST 3. WHEN I CALLED THE FIAT COMPANY LAST WEEK, I WAS AGAIN TOLD THE WINDSHIELD WAS NOT READY FOR RELEASE AGAIN. THIS IS A BRAND NEW CAR. I AM SURE THE COMPANY IS STILL MAKING THE CAR AND HAS WINDSHIELDS TO SEND OUT FOR REPAIR. IF THEY CAN NOT REPLACE THE WINDSHIELD, THEY SHOULD REPLACE THE CAR OR AT THE VERY LEAST PAY MY DEDUCTIBLE FOR MY TROUBLE. I HAVE BEEN TRYING TO LOOK THROUGH A DEFECT IN THE WINDSHIELD FOR 3 MONTHS NOW. IN A BRAND NEW SPORTS CAR!!!

VEHICLE WAS IN MOTION ON A CITY STREET AND CHECK ENGINE LIGHT CAME ON. RAN OBDII CODE LATER SAME DAY AND RECEIVED CODE P0299 "LOW TURBO BOOST". TOOK CAR TO FIAT DEALERSHIP; THEY KEPT FOR 4 DAYS ADVISING INTER COOLER AND SENSOR WERE REPLACED DUE TO POOR MACHINING AT THE FACTORY. HAD CAR BACK FOR 2 DAYS; WHILE DRIVING ON THE HIGHWAY, CHECK ENGINE LIGHT CAME ON AGAIN. STOPPED AT A REST AREA A FEW MILES LATER AND RAN OBDII CODE AND RECEIVED SAME P0299 CODE. TOOK CAR BACK TO FIAT DEALERSHIP NEXT DAY AND IT IS STILL WITH THEM AS OF NOW