FIAT Complaints

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR

MY COMPLAINT HAS TO DO WITH A SAFETY RECALL SENT TO ME FOR MY CAR (FIAT 500 POP, 2015), DATED BACK IN JUNE. THIS HAS NOT BEEN ADDRESSED, AND I'VE NOT BEEN PROVIDED A FIX IN A REASON TIME (IT'S ALMOST SEPTEMBER), AND I FIND IT DIFFICULT TO BELIEVE THAT THE PARTS ARE STILL NOT YET AVAILABLE, WHEN IT STATES THAT THE ISSUE "MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS, AND/OR LOSS OF MOTIVE POWER . . . WHICH COULD CAUSE A CRASH WITHOUT WARNING." AM I SUPPOSED TO KEEP DRIVING AROUND MYSELF AND MY 11 YEAR OLD SIMPLY HOPING IT DOESN'T HAPPEN? FOUR TO SIX WEEKS IS MORE THAN ENOUGH TIME FOR A LARGE COMPANY TO FIX THIS. IT'S BEEN OVER 2 MONTHS WHICH I FIND UNACCEPTABLE FOR A NEW CAR GIVEN THE ADMITTED POTENTIAL FOR A CRASH HAPPENING. I WANT A PROPER FIX FOR THIS AND CONTACT ABOUT WHEN IT'S GOING TO HAPPEN, OR FURTHER STEPS TO TAKE.

I WAS AT A TIRE PLACE IN MONTGOMERY,ALABAMA GETTING MY TIRE FIT AND ONCE THE GUY WAS FINISH . I PAID HIM FOR HIS SERVICE START MY CAR UP AND THE CAR ALLOW ME TO TAKE IT OUT OF DRIVE BUT ,IT WOULD NOT DO ANYTHING ELSE , THE GEARS WAS NOT WORKING , I WAS ALWAY IN THE STREET WHEN ISSUE ACQUIRED. I DIDN'T KNOW WHAT TO DO BECAUSE IT DIDN'T SHOW ON MY DASH THAT SOMETHING WAS WRONG, I AM IN THE PROCESS OF TAKE IT TO THE DEALERSHIP MONDAY.

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE CLUTCH PEDAL AND A LOUD NOISE WAS PRESENT. THE CLUTCH PEDAL STIFFENED AND SEIZED. AS A RESULT, THE SHIFTER FAILED. THE VEHICLE WAS TOWED TO A DEALER SERVICE CENTER WHERE THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CLUTCH SPRING HAS BEEN RECALLED AND STATES THAT IT CAN STOP WORKING WITHOUT WARNING AND CAUSE ME TO HAVE AN ACCIDENT. I CONTACTED MY SERVICE CENTER AND THEY TOLD ME THEY DO NOT HAVE A FIX FOR THE PROBLEM AND THEY HAVE NO FUTURE DATE OF IF THEY WILL HAVE A FIX. WHICH MAKES MY CAR UNFIXABLE UNSAFE TO DRIVE AND SUPER DANGEROUS TO DRIVE.IN TRAFFIC WHICH I DO EVERYDAY

I WAS DRIVING ON A 45 MPH ROAD WHEN SUDDENLY THE CLUTCH PEDDLE FELL TO THE FLOOR, BECAME EXTREMELY STIFF AND BECAME UNRESPONSIVE. THE GEAR SHIFTER STAYED STUCK IN SECOND GEAR AND COULD NOT MOVE. THIS WAS A NARROW, WINDY ROAD WITH NO SHOULDER AND SIGNIFICANT ELEVATION CHANGES RUNNING THROUGH A DENSELY WOODED AREA OF PENNSYLVANIA. THERE WAS NO WHERE TO PULL OVER AND OTHER CARS ON THE ROAD. THERE IS CURRENTLY A RECALL FOR THIS CLUTCH BUT THE PARTS HAVE NOT YET BEEN MANUFACTURED. I HAVE ALREADY HAD THE CLUTCH REPLACED ONCE, SO THIS NEW CLUTCH ALSO SUDDENLY FAILED WITHOUT WARNING AND WITH NO SIGNS OF THE USUAL CLUTCH WEAR AND FATIGUE. JUST SUDDEN CLUTCH FAILURE WHILE DRIVING. THE CAR HAS59000 MILES ON IT AND IS ONLY3 YEARS OLD. FIAT EXPECTS ME TO PAY IN FULL TO HAVE THE SAME DEFECTIVE CLUTCH PARTS INSTALLED A THIRD TIME. I CAN THEN APPLY FOR REIMBURSEMENT FOR THESE KNOWN DEFECTIVE PARTS. I WILL THEN HAVE TO BRING THE CAR BACK FOR A FOURTH CLUTCH WHEN THE NEW PARTS ARE AVAILABLE UNDER TYRE RECALL.

SAFETY RECALL S34 WAS RECEIVED IN JUNE 2016. PARTS ARE STILL NOT AVAILABLE. PROPOSED REPAIR ONLY ADDRESSES THE ROOT CAUSE BUT DOES NOT REPAIR THE CLUTCH PRESSURE PLATE DIAPHRAGM SPRING WHICH IS BEING "FATIGUED OR FRACTURED" BY THE CLUTCH PEDAL OVER TRAVEL PROBLEM. FOR CARS WITH SIGNIFICANT MILEAGE OR AGE, SUCH AS OURS, THE PROPOSED RECALL DOES NOT ELIMINATE THE POTENTIAL FAILURE AS THE CLUTCH PRESSURE PLATE HAS ALREADY BEEN SUBJECT TO SIGNIFICANT OVER TRAVEL.

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE IN JUNE, 2 MONTHS LATER AND THE DEALERSHIP IS STILL TELLING ME THAT FIAT HASN'T SENT THEM THE PARTS AND THERE'S NOTHING THEY CAN DO. THE RECALL IS RELATED TO THE CLUTCH GOING OUT. THE RECALL NOTICE NOTED THAT THIS CAN CAUSE AN ACCIDENT.

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.