2015 FORD C-MAX Complaints

The contact owns a 2015 Ford C-MAX Hybrid. The contact stated that when she entered the vehicle, she noticed the rear passenger seat belt was not long enough to latch. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or dealer for diagnosis and repairs. The manufacturer was made aware and advised to file a complaint with NHTSA. The approximate failure mileage was 37,000.

The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and informed him that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Outside brake lights stayed on after car was turned off. I see recalls on other 2015 Ford models for the same issue but mine is not on the list and I have to pay $748 for the repair.

The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, he heard a loud screeching noise under the hood of the vehicle while shifting gears. No warning lights were illuminated. The contact then received notification of NHTSA Campaign number: 22V413000 (Power Train) however, the vehicle was taken to the dealer for the recall repair and the vehicle was diagnosed that the transmission needed to be replaced. The contact stated that the shifter cable bushing was replaced; however, the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owned a 2015 Ford C-Max Energi. The contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. The vehicle was unoccupied. The contact was able to extract the vehicle out of the river with the assistance of professionals. The vehicle was towed to a tow lot where the vehicle was deemed a total loss. The dealer was notified of the failure but provided no assistance. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford C-Max. The contact stated while driving approximately 5 MPH, shifting from 1st to 2nd gear became difficult. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 142,000.

The contact owns a 2015 Ford C-MAX. The contact stated that the red hazard light would intermittently appear on the charger cable while charging the vehicle. The contact changed the charging outlet; however, the failure returned overtime. Upon investigation, the contact discovered NHTSA Campaign Number: 18V592000 (Equipment) which she linked to the failure; however, the vehicle was not included in the recall. The dealer and the manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 10,000. The consumer stated the dealer plugged the charge chord to the vehicle and verified the red blinking light when vehicle is charging.

As I was driving I lost power steering and almost crashed the car. A red alert and sound on the dashboard told me “steering assist failure service vehicle”. Also the light on the dashboard for steering was illuminated. I was able to barely drive the car home (approx 3 miles). Took to my local mechanic and had the error code: u3000 49-08 Driving the car by my husband in our neighborhood resulted in the same problem including the warning sounds and message. He was able to restart the car and the steering was fine and was able to drive it back to its parking spot. Took the car to the Sheehy Ford dealer today and am being told it is a 3k repair to replace the rack and pinion.

The contact owns a 2015 Ford C-Max Energi. The contact stated that the manufacturer label indicated that the vehicle was drivable for 22 miles when fully charged; however, the vehicle was only drivable for approximately 14 miles. Additionally, the contact stated that occasionally, the vehicle was only drivable for 8 miles. The dealer was notified of the failure and advised the contact that the failure was related to the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.

I was driving on the freeway when my power steering failed. Ford has switched to an Electronic Steering Control system and it has had multiple class action suits against them, however no recalls have been done. I nearly ran off the road because when I turned off the freeway it took all of my strength to correct the wheel. There was no warning, just full failure and alerts on my dash board. This is a known problem and needs to be corrected. Not only that, it is a $3000 repair job on a known problem.