2014 FORD C-MAX Complaints

Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting with complete battery drainage even after vehicle was just charged. And too many other issues to name, my year vehicle has many of the same issues that have been reported for both a 2015 and a 2016 Ford Cmax energi yet my year does not have the same recall notices despite the same issues. My vehicle has very low miles I believe less than 100,000

For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it doesn't surprise that. If you pretend it doesn't exist then you can use your observations as we were taught but if you are expecting a backup camera to keep you safe it is unreliable glitchy and unsafe

My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses to do anything about it.

While car shopping, I found a Ford hybrid listed with ~40,760 miles. Its public history shows a severe, unexplained odometer discrepancy. In September 2022, mileage was ~38,353. By May 2023, it spiked to 392,484. The current title shows 40,760 miles marked with a † (dagger), indicating "mileage discrepancy" or "not actual mileage." The seller is marketing it as a low-mileage vehicle. This misrepresentation poses a serious safety risk. A car with potentially 400,000+ miles of wear is being sold as having only ~40,000. Critical safety components like brakes, suspension, tires, and the hybrid battery system degrade with use. Concealing this extreme wear risks mechanical failure, endangering the buyer and others on the road. The problem is documented in the vehicle history report. I did not purchase the car. This appears to be odometer fraud and title washing, turning a high-mileage vehicle into a deceptively "low-mileage" sale, creating a significant safety hazard.

The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was then taken to the dealer to be diagnosed and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired; however, the contact stated that two computer modules were replaced. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The failure mileage was 110,700.

The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as potent. The contact later inspected the vehicle and discovered that the original Volvo battery could be emitting a toxic substance that was entering the vehicle; the battery was original equipment. The contact sustained dizziness and difficulty breathing. Medical attention was not sought. This occurred on several different occasions. No warning light was illuminated. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 131,500.

Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [XXX] and made an appointment on [XXX]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they will let us know when they gets the parts, but it's been over 2 weeks and they don't contact us or respond any of our email. And since we brought our car to dealer, the car stop charging from charging cord. They said they didn't do anything about that and if we want diagnostic, they will charge for $150. I just wanted to fix all of the recall so I bought the car but feel like I just brought it to break my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA for assistance. The failure mileage was approximately 106,000.

When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud whining noise when driving it on the streets or on highways and even on idle. I took it to Ford dealership they said it is the transmission and they can not repair just some parts of it, so it needs a brand new transmission to the tune of $8000. At only 110k miles, I could not drive it past 15 miles of battery range.

Transmission failed at 80,000 miles, replaced at ford dealership, failed again at 105,000 miles, just 2 years after replacement.