1996 FORD CROWN VICTORIA Complaints

I FILED A STATEMENT WITH FORD MOTOR COMPANY ON JANUARY 26, 2006 WITH THE ORIGINAL REPAIR RECEIPT AND THE DEFECTIVE MANIFOLD. I HAVE NOT RECEIVED ANY REPLY AS OF THIS DATE, I CHECKED WITH THE COMPANY ON FEBRUARY 16 AND WAS TOLD IT WAS BEING REVIEWED. WHAT DO THEY HAVE TO REVIEW? I HAVE THE RECEIPT FROM JULY 2002, THE ORIGINAL DEFECTIVE MANIFOLD, AND THE REPAIR DEPARTMENT MANAGER FILLED OUT THE PAPERS AND FILED THEM. I FILED THE FORM AT COCONUT POINT FORD , 22360 S. TAMIAMI TRAIL, ESTEO, FL. AND THEY SAID THEY HAD TO SEND THE FORM TO SAM GALLOWAY FORD INC, 1800 BOY SCOUT DR. , FT. MYERS, FL. SINCE THEY ARE THE ONES TO WRITE THE CHECKS. I FOLLOWED THE DIRECTIONS TO THE LETTER FOR THE CLAIM AND AM NOT GETTING A RESPONSE. I THINK THEY ARE WAITING UNTIL MARCH 16 IS PAST THEN THEY WILL SAY I AM TOO LATE TO FILE. PLEASE SEE WHAT YOU CAN DO FOR ME. *JB

I HAD TO REPLACE THE INTAKE MANIFOLD ON MY 1996 CROWN VICTORIA EARLIER THIS YEAR. I RECEIVED A LETTER ABOUT A LAWSUIT THAT THE COST OF THE MANIFOLD WOULD BE REIMBURSED BY FORD IF THE FINAL SETTLEMENT WAS APPROVED. I HAVE READ THE INFORMATION PROVIDED AND ALTHOUGH FORD KNOWINGLY PUT A FAULTY PART IN MY CAR, I WILL NOT RECEIVE A REIMBURSEMENT SIMPLY BECAUSE MY REPAIR IS BEYOND THE 7 YEARS MENTIONED IN THE LAWSUIT. I WANT TO KNOW WHAT CAN BE DONE. HAD I KNOWN THAT THIS PART WAS INAPPROPRIATE FOR THE JOB THAT IT WAS INTENDED TO DO, I WOULD NOT HAVE BOUGHT THE CAR. EVEN I KNOW BETTER THAN TO PUT A PLASTIC/VINYL PART WHERE THE HEAT IS SO INTENSE!!!!! FORD NEEDS TO BE FORCED BY THE GOVERNMENT TO REIMBURSE ALL OF US ,.......PERIOD. I DON'T MAKE A LOT OF MONEY AND HAD TO USE A HOUSE PAYMENT TO PAY FOR THIS AND I STILL HAVEN'T CAUGHT UP! FORD SCREWED ME ONE TIME BEFORE BACK IN THE 80'S AND I SCREWED UP BY BUYING ANOTHER FORD. *JB

I RECENTLY GOT THE VEHICLE AND ITS ALREADY GIVING ME PROBLEMS. THE CAR DRIFTS TO THE SIDE AND THE MOTOR IS GIVING ME PROBLEMS THE CAR HAS NOT EVEN REACHED 1500 MILES SINCE I GOT IT AND ITS ALREADY CAUSING ME PROBLEMS. *JB

WE PURCHASED A SET OF B.F. GOODRICH RADIAL T/A (P21570S15) TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART. *JB

WE PURCHASED A SET OF B.F. GOODRICH P21570S15 TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT I HAD ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART.

PREMATURE? HEADLIGHT PLASTIC CLOUDINESS, AND DECREASED LIGHT TRANSFER. THIS HAPPENED WITH A PREVIOUS MERCURY VEHICLE (1990 SABLE) AND NOW ON 1996 FORD CROWN VICTORIA. HEADLIGHTS WERE EXCELLENT WHEN NEWER, NOW THE CLOUDING OF THE PLASTIC LENSES HAS REDUCED THE EFFECTIVENESS OF THE HEADLIGHTS AT NIGHT. DEALER ADVISES THAT THIS IS NORMAL AND THAT THE REPAIR IS NEW LENSES AT CUSTOMER EXPENSE. *NM

DT: CONSUMER HAS A 1996 FORD CROWN VICTORIA. HE COMPLAINED ABOUT A LOWER BALL JOINT PROBLEM. HE FOUND, ON THE INTERNET NHTSA RECALL 98V322000 . HE WENT TO FORD WEB SITE AND ENTERED THE VIN THE WEB SITE SHOWED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL. THE VEHICLE IS NOW NOT DRIVABLE DUE TO BALL JOIN PROBLEM. LOWER BALL FAILED ON 8-3-2005 WHILE DRIVING. THERE WAS NO ACCIDENT, HE TRAVELING BALL JOINT SEPARATED JUST LIKE MENTIONED IN THE RECALL. CONSUMER WOULD LIKE TO HAVE VEHICLE INCLUDED IN THIS RECALL. *AK

LEAKING COOLANT FROM INTAKE MANIFOLD. REPLACED PLASTIC INTAKE MANIFOLD ASSEMBLY (VERY EXPENSIVE PARTS AND LABOR) BY PRIVATE MECHANIC (NOT FORD SERVICE). REQUESTED DEALER SERVICE REFUND FOR COVERED REPAIRS. NOT COVERED BY RECALL SO NOTHING WAS DONE BY SERVICE REP. *NM

WHILE DRIVING ON THE EXPRESSWAY, I HEARD A POP THE ENGINE RAN HOT IMEDIATELY... I LATER FOUND TI TO BE THE INTAKE MAINFOLD FITTING... ACCORDING TO THE MECHANIC, THIS IS COMMON FOR THIS PARTICULAR TYPE CAR...

DT: 96 FORD CROWN VICTORIA BURNED WHILE PARKED IN GARAGE FOR A PERIOD OF 6 HOURS. ALSO, BURNED HOUSE. FIRE DEPARTMENT DETERMINED THAT THE FIRE STARTED ON THE CRUISE CONTROL SWITCH THAT WAS ATTACHED TO BRAKE MASTER CYLINDER. FIRE DESTROYED CONTENTS OF GARAGE AND HOUSE AS WELL. THIS WAS A POLICE VEHICLE FOR POLICE USE.*AK