2014 FORD E-350 Complaints

Odometer Fraud. The contact purchased a 2014 Ford E-350. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 92,801. The contact later discovered that upon contacting the local DMV that the mileage was 114,252.

Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.

I WORK FOR THE UNIVERSITY OF CALIFORNIA SAN DIEGO FLEET SERVICES. WE HAVE SEVERAL 2014 FORD E-350'S IN OUR RENTAL FLEET. SOME TIME A FEW YEARS BACK MICHELIN RECALLED MANY OF THE LTX TIRES ON MANY OF OUR VANS. THE DOT CODE ON THE TIRES ON THIS VAN DID NOT FALL UNDER THE MICHELIN RECALL. AS YOU CAN SEE IN THE PHOTO THIS TIRE HAD A TREAD SEPARATION ON A REAR TIRE, VAN FULL OF PASSENGERS. WE ARE REALLY LUCKY THIS VAN DID NOT ROLL OVER. THIS HAPPENED TRAVELING ON THE HIGHWAY AT SPEEDS WITHIN THE POSTED LIMIT. THE TREAD AS IT CAME SEPARATED FROM THE TIRE DAMAGED THE UNDERCARRIAGE OF THE VAN & PULLED A LOOSE HEATER HOSE WHICH CAUSED COOLANT TO LEAK AND THE VAN OVER HEATED & LEFT A GROUP STRANDED IN THE DESERT. WE BELIEVE MICHELIN MAY WANT TO TAKE ANOTHER LOOK AT THE DATE CODES THAT SHOULD BE COVERED UNDER THIS RECALL. THE TIRE IN THE PHOTOS THAT STILL HAS TREAD WAS REMOVED FROM THE SAME VAN (SPARE POSITION) BEFORE IT FAILED. YOU CAN SEE IT WAS GETTING READY TO LOOSE THE TREAD AS WELL AND IT WAS NOT ON THE ROAD AND NOT EXPOSED TO EXCESSIVE SUN LIGHT. WE WILL SEND THESE TIRES BACK TO A MICHELIN DEALER & SEE WHAT THEY WILL DO FOR US.

STEEL RIM FAILURE. PURCHASED VEHICLE WITH 8000 MILES ON ODOMETER OCTOBER 2014. AS OF TODAY DECEMBER 2017 THE ODOMETER READS 141,000 MILES . I HAVE REPLACE ALL FOUR RIMS ON THIS VEHICLE ONE BY ONE. FIRST ISSUE I WAS LOOSING HUB CAPS WHILE DRIVING CONTINUOUSLY,I FINALLY GAVE UP AND TOOK ALL OFF,LEFT BARE RIMS. THEN THE SECOND ISSUE WAS RIMS CRACKING AND FAILING AT THE WELDED POINT WHERE THE SPOKES/STRUTS ARE ATTACHED. THE SAME FAILURE IS THE SAME PLACE OVER AND OVER. NOTICED THIS ISSUE WHILE DRIVING AND TPMS LIGHT WOULD COME ON,I WOULD PULL OVER AND BY THE TIME I GOT STOPPED THE TIRE WAS COMPLETELY FLAT. VERY DANGEROUS ISSUES FOR OTHER DRIVERS ON THE ROAD AS WELL AS MYSELF AND FAMILY .

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 38,323 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4" AND IN THE STEERING GEAR OUTPUT SHAFT. THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 56,701 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 30,152 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

WHILE DRIVING THE VEHICLE THE SPARE TIRE BROKE OFF THE UNDERSIDE OF THE VEHICLE AND LANDEDON THE ROAD. THERE WAS A VEHICLE BEHIND US AND WAS ABLE TO AVOID THE TIRE.. THE BOLT HOLDING THE TIRE IN PLACE SHEARED OFF. THE VEHICLE IS ONLY ONE YEAR OLD AND RUST WAS NOT A FACTOR AS UPON FURTHER INSPECTOIN THE BOLD IN QUESTION STILL IS HAS HALF OF IT IN THE BRACKET A NON METAL BOLT AS IT IS WHITE IN APPEARANCE.

I RECENTLY RENTED AN RV FROM CRUISE AMERICA. I DO NOT HAVE THE VIN BUT FOR ID IT WAS THEIR UNIT 254869. IT WAS BUILT FOR CRUISE AMERICA BY FOUR WINDS ON A FORD E350 CHASSIS. ALMOST IMMEDIATELY I FOUND I COULD NOT DRIVE IT AT POSTED SPEED LIMITS. I FELT UNSAFE AT ANY SPEED OVER 60 MPH AND LESS DEPENDING ON WEATHER AND PAVEMENT CONDITIONS. THE POSTED LIMITS WERE 65-80 IN CO, WY, MT, AND SD. THE VEHICLE WAS LIGHT IN THE FRONT END AND NOTHING WE LOADED CAUSED THAT. EVERY GUST OF WIND, EVERY BUMP IN THE PAVEMENT, AND EVERY TRUCK BLAST PUSHED IT OFF LINE. ON ONE OCCASION, A TRUCK BLAST PUSHED ME ONTO THE SHOULDER AND BEFORE I COULD CORRECT IT, A SNOW POLE BROKE THE PASSENGER SIDE MIRROR. I REPORTED THIS TO CRUISE AMERICA WHEN WE RETURNED THE VEHICLE, AND AGAIN BY EMAIL. THEY DON'T SEEM TO BE CONCERNED THAT THIS VEHICLE AND OTHERS IN THEIR FLEET LIKE IT MAY BE UNSAFE TO OPERATE AT POSTED SPEED LIMITS. I AM ATTACHING TWO .JPGS. ONE IS OF THAT SPECIFIC VEHICLE AND CLEARLY SHOWS THAT IT RIDES HIGHER ON THE FRONT WHEELS. THE OTHER IS OF THE APPROXIMATE LOCATION ON US-191 BETWEEN ROCK SPRINGS AND JACKSON WY WHERE THE TRUCK BLAST PUSHED ME ONTO THE NARROW SHOULDER. I CONSIDER THAT VEHICLE, AND POSSIBLY OTHERS BUILT TO THE SAME SPECIFICATIONS, TO BE UNSAFE TO OPERATE AT HIGHWAY SPEEDS. CAN YOU DO SOMETHING ABOUT THIS? IF THIS IS NOT WITHIN YOUR JURISDICTION, WOULD YOU PLEASE ADVISE ME OF THE PROPER AGENCY TO SUBMIT THIS TO OR PASS IT ON? THANK YOU. *TR

WHILE STOPPED AT A THRUWAY REST AREA IN W. VIRGINIA. IT HAD BEEN RAINING QUITE A BIT ON THIS - OUR FIRST DAY OF VACATION. OUR NEW 2014 FORD E-350 WOULD NOT SHIFT OUT OF PARK! ALL OF THE DASH LIGHTS STARTED FLASHING, THEN STOPPED, THEN FLASHED AGAIN. THIS HAPPENED A FEW TIMES. THE TRUCK WOULD START WOULD NOT SHIFT OUT OF PARK. AFTER DISCUSSIONS WITH FORD ROADSIDE ASSIST, THE TRUCK WAS TOWED TO A FORD DEALER. THE MAIN ENGINE ELECTRICAL COMPONENT'S COMPARTMENT WAS NOT SEALED CORRECTLY, LETTING WATER INTO THE COMPARTMENT AND SHORTING OUT THE ELECTRICAL SYSTEM IN THE TRUCK. THE WHOLE ELECTRICAL COMPONENT HAD TO BE REPLACED. THANKFULLY, WE WERE STOPPED IN A REST AREA WHEN DISCOVERED AND NOT ON THE ROAD! THIS IS A SAFETY ISSUE, SINCE THE TRUCK COULD HAVE STALLED OUT AT ANY TIME WHILE DRIVING. THE FORD DEALER HAD THE TRUCK FOR 2 WEEKS, WHILE WORKING TO FIND AND FIX THIS ISSUE.