2018 FORD EDGE Complaints

Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I’ve got a coolant intrusion on my hands

Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.

Ford has a known problem with Ecoboost engines can leak coolant into the engine’s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced.

My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.

2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000.

The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability.

2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started "reving" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine hesitated to turn over. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion in the engine. The vehicle was not repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.